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All reviews prantik station bit understaffed heritage washroom touch behaviour
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8 - 13 of 59 reviews
Reviewed 19 November 2018 via mobile

Firstly the rooms are not good as they show us then they don't even provide hot water to bath, and the food gives you food poisoning. This is the worst place I've ever visited. I won't advise people who are going to stay there in future.
The swimming pool contains a lot of chlorine which goes inside our body and affects our body and makes us sick.
Then there's not even a single person on reception desk to listen to our grievances.

Date of stay: November 2018
Trip type: Travelled with friends
Thank Coastal37035965122
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 7 November 2018

I stayed at the Camellia for one night, thank goodness, en route between Berhampore and Kolkata. It is old, tired, very poorly maintained and run and was practically empty - what does that tell you?
The hot water, air-con and wifi worked, so that's just about all you need, but otherwise it was a pretty poor show, even for rural West Bengal. The Camellia claims it's a resort, though why you'd stay there except as a pit stop I dunno. The hotel offered a very basic breakfast later than I'd requested, served by people who seemed not to understand their job. The country around it is quite pleasant (more pleasant than elsewhere on that day's journey) but the hotel itself is pretty poor. I'd investigate other options if I had the chance.

Room tip: Stay somewhere else
Date of stay: October 2018
  • Trip type: Travelled on business
    • Sleep Quality
    • Service
Thank Peter S
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 30 October 2018

Well, this hotel looks good in the pictures especially the pool. The rooms are decent too. However, neither of them is maintained properly! The rates of this property are on the higher side too! So i would not recommend!

Date of stay: November 2017
  • Trip type: Travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank mikhilrs
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 29 September 2018 via mobile

Hotel is good and even the rooms.But the staffs surely lacks customer service.We stayed here for night but trust me it was a average experience.We thought of going to the pool,but it wasn’t maintained properly so avoided it.Also the tariffs are higher.Please avoid this hotel

Date of stay: September 2018
Trip type: Travelled with family
Thank Abhishek_Hodophile
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 7 August 2018

Very few people come here,although it is a five star property. The hotel is totally off maintenance for a long period. plenty of seepage all around,furnishings are withered.Even the suite where we stayed was not well maintained. Hot water is not available, food choice was minimal.

Room tip: The suite Sonartori had better view
Date of stay: July 2018
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
Thank Sumit D
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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