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“One of my favorite hotels, plus incredible service” 5 of 5 bubbles
Review of Holiday Inn Express Pensacola Beach

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Holiday Inn Express Pensacola Beach
Ranked #1 of 10 Hotels in Pensacola Beach
Certificate of Excellence
Austin, Texas
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“One of my favorite hotels, plus incredible service”
5 of 5 bubbles Reviewed 21 May 2012

This hotel (formerly the Dunes) has been a long-time favorite because of its location and access to the beach (with all rooms facing the Gulf), intimacy, and kind of retro-feel. I've visited the hotel for several years, and always felt at home. This year, I took a chance and reserved several rooms there for a family wedding. The manager was exceptional in accommodating all of our needs, and the staff was welcoming and went out of its way to deal with some of our special circumstances. I hesitate to provide so much praise to the hotel because of the many people who may now flock there! But I wanted to give the staff and hotel their "props." Thanks so much to Beverly (manager) and all of the staff for all you did for my family, and what you do for many others.

Room Tip: Upper floors are best, but all are good, with views of the Gulf.
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  • Stayed April 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SSueAustin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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881 reviews from our community

Traveller rating
    727
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (280)
Date | Rating
  • English first
  • French first
  • German first
  • Norwegian first
  • Spanish first
  • Any
English first
Destin, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 19 May 2012

This was our first visit back to the "Dunes", the now Holiday Inn Express on Pensacola Beach since Hurricane Ivan and WOW - what a wonderful surprise we were in for. If you want - relaxation, a new gym, very friendly staff and a delicious breakfast included in the price of your room this is your hotel. Also, Lonnie, the "Beach Attendant", was very helpful and friently. Can't say enough wonderful things about our stay and we highly recommend to everyone. We are already planning our next visit in September.

  • Stayed May 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Dewey_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mount Pleasant, South Carolina
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 15 May 2012

My now-husband and I stayed here when we were finalizing details for our wedding. The rooms are clean and modern and we loved the view from the balcony. Breakfast in the morning was amazing and free! There was biscuits and gravy, eggs, sausage, pastry items, make-your-own pancakes, cereal, coffee, juice and a whole host of other things. On Sunday, they seem to step up the selection a bit and I noticed cheese omelets available. There's plenty of room to sit and eat unless you go at prime time (about 9am) and then you can eat outside or just take your plates back to your room. We liked to sit out by the water in the evenings and have a few adult beverages and we appreciated the complimentary towels to put down on the beach chairs. Traffic can get a little bit backed up with people trying to get onto Pensacola Beach's main drag, Via De Luna, but if you just need to run out for something quick, make a left out of the hotel and go about a mile down to the convenience store and avoid all the congestion. The only drawback for us was the smoking policy. The hotel is 100% non-smoking, even on the balconies. We were fine with not being in smoking room, but not being able to smoke on the balcony wasn't so great. Plus, we were concerned that if anyone near us smoked on their balcony we might be charged for it as it is open air out there. It seems like a very weird policy that needs some revising. Other than that, we loved our stay!

  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Tekesha1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beverly M, General Manager at Holiday Inn Express Pensacola Beach, responded to this review, 21 May 2012
Thank you so much for the time you took to write your review. We were all very pleased to know that you enjoyed your visit with us! I do want to you let you know our logic for not allowing smoking on the balconies. As a hotel that promotes that it is 100% smoke free if would be unfair to our guests who stay here looking to enjoy the salty beach breezes & to have the smell of smoke waft over to their balconies. Also, the smoke can enter through the HVAC system mounted in the wall and the soft goods in the room can abosorb it. The hotel has used hypo allergenic products and since cigarette smoke is an allergin it would defeat our efforts. Hopefully, it was not too much of an inconvenience and you will return again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Watkinsville, Georgia, United States
Level Contributor
44 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 14 May 2012

This is the 3rd time we've stayed here for work in the last 18 months and we look forward to this place each time. I brought the family on 2 trips and we all thoroughly enjoy staying here. Great view of the beach from the lobby and every room, plus a short walk to the beach. The hotel staff is fantastic! General Mgr, Beverly McKay, along with Diane Furrow, Carlos, Tyler, the breakfast ladies and many others do a great job making everyone's stay enjoyable and memorable. They do a great job to keep us coming back! Hope to see you again in a few months!

Room Tip: Not a bad room in the place that I know of. All rooms face the Gulf.
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  • Stayed May 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kevin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gulf shores, al
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 12 May 2012

This was a wonderful hotel, clean, close, wonderful view!! and great water. We went to this hotel for a get-a-way for us for a few days. The room was great, clean, and wonderful view. The evening manager, Diane Furrow, was fantastic. She is the one that told us about the priority club to join so that if we needed a late check out. She told us about some of the local resturants, which was great. We tried one and was very pleased with it and had a blast!! Diane was very friendly and so informative!! I so enjoyed the breakfast, fresh cookies and popcorn!!!!

Room Tip: All rooms had a gulf front view!!! The higher floors give you a better view of Gulf.
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  • Stayed May 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank lashellseaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Pensacola Beach

Property: Holiday Inn Express Pensacola Beach
Address: 333 Fort Pickens Road, Pensacola Beach, FL 32561-2011
Phone Number:
Region: United States > Florida > Florida Panhandle > Pensacola Beach
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Pensacola Beach
#1 Family Hotel in Pensacola Beach
#1 Romantic Hotel in Pensacola Beach
#4 Business Hotel in Pensacola Beach
Price range (per night): ₹ 10,665 - ₹ 25,892
Hotel Class:2.5 star — Holiday Inn Express Pensacola Beach 2.5*
Number of rooms: 76
Official Description (provided by the hotel):
EVERY room at the Holiday Inn Express Pensacola Beach overlooks the Gulf of Mexico. Located away from the crowds(our next door neighbor is a sand dune preserve)but close to everything. Our 100% smoke-free Pensacola Beach hotel offers an outdoor pool and a complimentary hot breakfast buffet. Each beachfront hotel room features a private Gulf front balcony. Whether you are in Pensacola Beach for business or leisure, our hotel provides a premiere serene location with comfortable amenities. The white sands of the Gulf of Mexico are literally in our backyard. Historic and scenic Fort Pickens National Seashore is a few miles from our hotel on Pensacola Beach. Diving, fishing, snorkeling and boating are fun activities nearby, and Quietwater Beach Boardwalk, within walking distance, offers shops and restaurants. Our great island location provides you with endless possibilities. Getting to meetings and conventions is easy as the Pensacola Civic Center is eight miles from our hotel in Pensacola, Florida. The Pensacola State College, Pensacola Christian College and Naval Air Station Pensacola are 15 miles away. Our hotel near Pensacola Regional Airport (PNS) is the perfect place to stay during your business trip. Come Stay Smart with us at the Holiday Inn Express Pensacola Beach and see that the only thing we overlook is the Gulf of Mexico. ... more   less 
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Also Known As:
Holiday Inn Express Pensacola Beach Hotel Pensacola Beach
Holiday Inn Pensacola Beach
Holiday Inn Express Pensacola Beach Florida

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