We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“One of the Great Lodges of the West”
Review of El Tovar Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
El Tovar Hotel
Utah
Level Contributor
428 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 235 helpful votes
“One of the Great Lodges of the West”
Reviewed 1 May 2012

We are working our way through staying at all of the Great Lodges of the West, and this is our penultimate one. El Tovar doesn't have the grand structure of Old Faithful or Glacier, but it does have the Grand Canyon, which is great to be steps away from the rim--as well as from other historic buildings such as Hopi House; Verkamp's; Bright Angel Lodge; Kolb Studio; and Colter-designed Lookout Studio. We recommend taking the historical village walking tour. Likewise, the shuttle service is excellent for getting around the park without the stress of driving.
Our room was on 3rd floor (no elevator), and although the room was rather small, it had terrific linens, even a TV!, a small refrigerator, and nice amenities. There was so-so Wi-Fi in the second-floor lobby area and main lobby. Coffee and tea supplied in the guest second floor lounge, too.
We ate dinner and breakfast in the El Tovar Dining Room. Alert: book table reservations for dinner in the Dining Room several months in advance. Our choices a month out were 5:30 and 9 pm. We had a nice lighter meal in the bar/cocktail lounge, a good alternative to the dining room.
We stayed two nights, which was just right.

Room Tip: Interestingly, the second floor patios are designated for specific suits and not accessible. Rather...
See more room tips
  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mule54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

2,859 reviews from our community

Traveller rating
    1,099
    1,025
    444
    192
    99
See reviews for
784
1,507
59
17
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (683)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Alamosa
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 April 2012

My husband and I stayed there by chance a year ago on our anniversary. First of all, we were headed to Phoenix and decided to make a side trip through the Grand Canyon and came upon the El Tovar Hotel. We just knew we would never be able to get a room there at the last minute but viola, they were able to accommodate us and we had an absolutely darling room. The desk clerk couldn't have been nicer and the price was totally reasonable, especially for last minute accommodations! The Hotel is beautiful, our room was beautiful and the restaurant in the hotel was amazing!!! 1st class all the way. I can't wait to go back

  • Stayed August 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Gail w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pensacola, Florida
Level Contributor
456 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 232 helpful votes
Reviewed 29 April 2012

No wonder you have to book months in advance to have a room in this hotel. Not only is it directly on the rim of the Grand Canyon, Xanterra management insures that every employee is trained to treat every customer like a king. While the rooms are expensive, they are clean and well kept. Ours had a view - it wasn't a view room, but we had some view.

From check in to check out, we were treated with respect and warmth. The meals in the El Tovar restaurant were excellent. The service was friendly and unobtrusive, and flawless. We had two dinners and a breakfast in the restaurant, we liked it so much.

Book ahead. Make your reservation early also for the restaurant - you can book up to six months in advance.

Room Tip: There aren't a lot of rooms at El Tovar - nowhere near enough to meet the demand. Reserve as ear...
See more room tips
  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Intlxpatr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CAlgary, AB
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 28 April 2012

My wife and I stayed for 1 night on our honeymoon last week and I must say we were both thouroughly disappointed. My wife and I have stayed at many older hotels have frequented many historical Fairmont hotels so we know what to expect from an older historic hotel (smaller rooms, old antique feel etc). The one thing we weren't expecting is the smell of the El Tovar. Upon waliking in we were overwhelmed with terrible smell in the lobby and hallways, it smelt like a salughter house. We've never had that experience before in old historic hotels and it is very unappealing. The one good thing was that the room did not have the same smell so we did have somewhat of a refuge from the stink. The interior of the hotel needs updating if at the very least to elimninate the stink. You can still update the hotel interior while maintaining historic feel...like I said, fairmont hotels are old but at least they are appealing.

We arrived about 5pm and could not find parking prior to check in so we pulled up our car to the front so we could check in and find out if there was other parking. Once we checked in we asked about parking and were told that it was up to us to find parking. The front desk told us the parking lot we circled through 4 times already was the best choice and that there was a sort of hidden parking spaces behind the gallery adjacent to the parking lot. When I asked if she could explain where this parking was in better detail she seemed annoyed and said its just behind the XXXXX building (can't remember the name) but her description was not helpful at all especially since the access to these hidden spots is 'hidden'. They didn't offer with help for our bags which was a pain because the room was up 3 flights of stairs. We were ok because of our age but I cannot imagine anyone with impaired mobility staying in the 3rd level suites let alone carrying their bags up those steps. After we checked in I got back into the car to find parking and after circling the lot another 5 or 6 times I had to drive throughout the village and found parking about a 5-6 minute walk away.

With it being our honeymoon I felt it was worth it to splurge a bit...upon booking the hotel I paid for a suite with a roof top patio for $450/night in the garden suite. The quite was smallish but adequate and had been updated nicely (the only nice part of our stay in the hotel). The patio was bare with just some patio furniture, certainly nothing special, not even a potted plant to be seen. We didn't eat in the restaurant because it was full the night we arrived but we did get room service once and they screwed up our order. We didn't bother complaining because by this time we were fed up with the hotel.

We ate at the Arizona room in the Bright Angel Lodge and it was so so. The Arizona room looked like it hadn't been updated since 1980 and the food was ok, certainly not worth the money but we somewhat expected that eating in a restaurant at the Grand Canyon. Our server was very friendly and was the lone brigh spot in our dinner.

With our hotel experience and the Arizona room dinner it certainly feels like Xanterra has a captive audience and really doesn't care about their service or ammenities in their facilities. We do expect some detriments staying at historic hotels but for $450/night, you expect to be able to park your car, have friendly/helpful staff, or help with your bags and at least a pleasant atomsphere. We were most excited about this hotel during our trip and it was by far the biggest let down. They charge 5 star prices but provide 2 star service and ammenitieswhich is even a stretch in this case. Save your money and pay for the 2 star inn in at the Canyon, the El Tovar hotel is not worth it...especially the suites! I will never stay at a Xanterra managed property again.

Room Tip: Stay somewhere else for cheeper. Certainly don't pay for the garden quite.
See more room tips
  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank leamico
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Xanterra, Manager at El Tovar Hotel, responded to this review, 1 May 2012
Thank you for taking the time to submit TripAdvisor feedback on your recent stay at El Tovar.

I was disappointed to read about your overall experience at El Tovar. I am unable to explain the slaughterhouse smell you were referring to in your comment. However, I can assure you, this is not the usual smell found at El Tovar.

Unfortunately, parking at the Grand Canyon is very limited. Indeed you can find parking behind Verkamp's Visitor Center, but the driveway is somewhat hidden. Its location could have probably been more clearly described to you.

We have a round-the-clock bellman at El Tovar whose job it is to assist with baggage. I apologize if this wasn't communicated to you upon check in. I will remind my staff to mention our bellman service to every guest.

As far as your comments about the food are concerned, I will notify our Food & Beverage department so they can addresses these issues personally. Until then, please accept my sincere apologies for all of the issues you encountered. We take pride in our ability to offer world-class service at El Tovar. I'm just disappointed that we failed to deliver on this promise during such an important time of you and your wife's lives.

I hope your recent experience doesn't prevent you from returning to the South Rim and staying at Maswik Lodge or our other in-park lodges. If you return, please let me know and I will guarantee your complete satisfaction.

Mike Harding
Rooms Director
Grand Canyon South Rim
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle, Washington
Level Contributor
120 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 25 April 2012

El Tovar was on my Bucket List of places to stay.. My wife and I enjoy traveling to the National Parks and staying in the lodges. El Tovar was on the top of the list. Yes it is expensive. Probably not suitable for everyone. But, for it's elegance, history, and location we had to do it. Highlight was seeing elk and deer grazing right outside our room. I am glad we stayed here. Truly a memorable experience.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank lawdawg1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Grand Canyon National Park
1.6 km away
Yavapai Lodge
Yavapai Lodge
#2 of 3 in Grand Canyon National Park
4.0 of 5 bubbles 2,167 reviews
9.8 km away
Best Western Premier Grand Canyon Squire Inn
9.8 km away
The Grand Hotel at the Grand Canyon
Show Prices
Show Prices
Show Prices
9.6 km away
Holiday Inn Express Grand Canyon
0.8 km away
Maswik Lodge
Maswik Lodge
#3 of 3 in Grand Canyon National Park
3.5 of 5 bubbles 2,789 reviews
9.4 km away
Canyon Plaza Resort
Canyon Plaza Resort
#5 of 6 in Tusayan
3.0 of 5 bubbles 1,655 reviews
Show Prices
Show Prices
Show Prices

Been to El Tovar Hotel? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about El Tovar Hotel

Property: El Tovar Hotel
Address: Apache Street and Center Road, South Rim, Grand Canyon National Park, AZ 86023
Region: United States > Arizona > Grand Canyon National Park
Amenities:
Bar / Lounge Room Service
Hotel Style:
Ranked #1 of 3 Hotels in Grand Canyon National Park
Price range (per night): ₹ 14,415 - ₹ 78,151
Hotel Class:2.5 star — El Tovar Hotel 2.5*
Number of rooms: 78
Reservation Options:
TripAdvisor is proud to partner with Hotels.com and HotelQuickly so you can book your El Tovar Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
El Tovar Hotel Grand Canyon
El Tovar Grand Canyon
Hotel El Tovar
El Grand Canyon
Grand Canyon El Tovar
El Tovar Lodge

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing