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1,639
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All reviews shinjuku station shuttle bus club room minute walk bit dated convenient location shuttle service business district subway line narita airport mt fuji decent size early check the hotel offers japanese hotels standard room japanese breakfast
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34 - 39 of 3,741 reviews
Reviewed 30 January 2019 via mobile

Very nice hotel. Location is ideal for business or shopping. The rooms are big for Japanese hotels, clean and nice.
Staff of the hotel are very friendly and helpful. Always a smile when you bump into them. There is a complimentary buss shuttle to the shopping area.

Date of stay: January 2019
Trip type: Travelled with friends
Thank Jeffrey S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 January 2019

This hotel is in a great location and even has a regularly running shuttle bus taking you to Shinjuku Station which is a 10 or 15 min walk away. Service was excellent, room was a nice size, the only negative I can come up with is that the room didn't feel very modern, just a little tired. But it was very clean. If you want to ride the subway, there is a stop close by at the next door Tokyo Government Building, and there is a 7-11 shop on the lower level in front of the hotel which is convenient too. The Airport Limo bus also drops off and picks up at this hotel.

Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank esd3104
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 January 2019

We cannot begin to describe how happy we were with the choice of this hotel. It was a faultless experience. It is located within a 10 minute walk of the vibrant hub of Shinjuku but its location is a quiet and almost serene little precinct. We got a great sleep every night which is very important for us. Service was unbelievable with the trademark Japanese courtesy and attention to detail. We will be back!

Date of stay: January 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Michael O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 January 2019 via mobile

Great location, friendly staff always willing to help. My son fall sick during our stay and the hotel manager personally took care of us - explaining the local medical system, travel insurance etc and arranged a dedicated transport to the clinic.
Breakfast is awesome- so is the room service.
Before you rock up at the Gym, speak to the reception to check if the pool and Gym is included in your package.
Frequent shuttle to the Shinjuku station.

Date of stay: October 2018
Trip type: Travelled with family
Thank Krishna G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 January 2019

Very good service. The staff was very helpful. Rooms are nice and clean. They have complimentary bus shuttle to shopping area. Location of the hotel was great quiet and perfect for travelers. Airport transfer is available

Date of stay: January 2019
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank jeffsiy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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