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1,525
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All reviews shimbashi station fish market walking distance great hotel tsukiji market excellent location massage chair junior suite ginza district convenient location family mart business trip chinese restaurant haneda airport easy access modern hotel hamarikyu gardens
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Reviewed 4 weeks ago via mobile

We missed our connecting flight to Jakarta due to a typhoon. We booked this hotel because it was so conveniently located in terminal 1. We were not disappointed! Wonderful staff, comfy bed, clean rooms, and a delicious breakfast in the morning. Highly recommend.

Stayed: July 2018, travelled with friends
Thank RehabGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Amazing views of the city as reception and restaurant are located at a 24th floor and rooms starting at 27th.
Worst WiFi I have experienced in a hotel ever. When talking to reception the only solution was calling an external help desk that "opened a ticket" and fixed nothing. Concierge suggested to "delete the connection and connect again until it works", what had to be done every 20-30 mn several times to get connectivity. When connected bandwidth was extremely poor.
There were two of us in different rooms. Same issues for both of us.
Just this makes this hotel not an option for business travelers.

  • Stayed: September 2018, travelled on business
    • Location
    • Rooms
    • Service
Thank anotado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

The hotel location is the best part as it is accessible to the Shimbashi subway & JR station under covered walkway it is approx. 4mins walk. If coming from Haneda Airport, it was quick and easy via the monorail > get off at Hamamatsucho and then walk downstairs to the JR Hamamatsucho platform and then it’s 1 stop at Shinbashi JR. From there you walk out into the Shimbashi subway exit. If arriving on the Shimbashi subway I found exit 4 to be closest to the hotel via the B2 entrance. When you see the row of shops that are Tully coffee /Travelex exchange/ Taco Bell you are very close. There is also a Family Mart convenience store near the hotel B2 exit. The hotel lobby is at the 24th floor and lifts can be slow during the morning peak hour around 8:30am. Best to avoid that time.

The check in process was quick and easy and staff was helpful. The room itself is slightly dated and can do with a touch up.. But the king size bedroom itself was clean, tidy and spacious enough. It was slightly bigger than other rooms I’ve stayed in Tokyo. I didn’t eat at the hotel as there were many food choices around the hotel. There is a fantastic udon/noodle eatery just downstairs near taco bell. Also there are many restaurants in the Shiodome City Center building just directly across from the hotel and many more choices around Shimbashi subway station. The hotel is in walking distance to Ginza and fish market. I also found it was in walking distance to Don Quijote (Don-Ki) Ginza store and next to that is a 24hr supermarket. It’s literally in front of the Shiodome City Center - just across the road.

Overall this was a great stay and will definately come back next time. Stayed here on business for 5 nights.

  • Stayed: September 2018, travelled on business
    • Sleep Quality
    • Rooms
    • Service
1  Thank samsaml82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 September 2018

My husband and I have visited Tokyo on several occasions and we stay in different hotels each time. Our criteria are simple: clean, convenient and there must be a gym. We are very pleased with the location and cleanliness of this hotel overall but the gym is lacking. Gym pro: there is not an issue with visible tattoos, this can be a problem in some hotels here in Tokyo and we have been made to cover them completely with medical tape, this is not the case in this hotel. Gym Cons: there is very little equipment and what is there is not in great shape and not very clean, you can tell the gym is an afterthought and not a focus for the hotel staff. We travel often so the gym is very important to us. There is a small rack of hand weights but no weight bars, again not a big deal to many people. The gym does not deter from any other part of the property, I would choose to stay at this hotel again.

Stayed: September 2018
Thank karrie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 September 2018

Stayed for 6 nights for Business Trip.

Hotel location is quite good where you can walk to Shinbashi JR/Subway station for 3min and Shiodome subway station for 1min. There are several convenient store around hotel so you will not have any issue whenever.

Room size was not so huge but clean and compact.
Hotel staff was not so super excellent but they are helpful enough to advice necessary information and attitude for willingness to support.

Also, hotel guest is able to use self-landly service (approx 1,000JPY for wash and dry) which helped me a lot during my stay.

  • Stayed: August 2018, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Kensk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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