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All reviews shimbashi station fish market walking distance great hotel tsukiji market excellent location massage chair junior suite ginza district convenient location family mart business trip chinese restaurant haneda airport easy access modern hotel hamarikyu gardens
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186 - 191 of 3,039 reviews
Reviewed 12 November 2017 via mobile

Our stay at the hotel was enjoyable for, We liked the location very much, it was so convenient as I was right above the shiodome station. The hotel is modern and has a good ambience. Staff were polite but that goes for most of the Japanese we encountered in Japan, they are so polite and gracious.My main complaint would be when I reserved the room, it indicated a queen bed but when we got to the room it was just a double bed. So was very very disappointed with that. At least the rooms were pretty spacious for a hotel in Japan. This hotel is also very close to Ginza.

Stayed: November 2017, travelled with family
1  Thank TinaMGonzalez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 November 2017 via mobile

What kinda premium hotel doesnt offer room service?? Yeah this was my first. A shocker of sorts.
Staff n rooms are excellent. Kudos to Asian hospitality.
The bar is good. Located in a good area with good restaurants & few shops.
Hotel starts from the 24th floor.
Spa is quite good also

Stayed: November 2017, travelled on business
Thank AshGeo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 November 2017

Standard rooms not that big, but that explains the relatively modest prices, at least compared to the well-known 5-star hotels in Tokyo. An empty fridge in the room and no room service. The gym is rather small as well with 2 bikes, 3 threadmills and some weights, no dressing rooms or sauna. The breakfast buffet is OK, but it can be rather busy and cramped and if you prefer a few slices of bread with cheese or ham you are out of luck, there is only confiture and cheesespread. Convenience store and a 24-hours Kinko's at the base of the building. The main big plus of the hotel is its location: monorail connection to Haneda Airport and Oedo line station right under it and a 5-minute walk to Shinbashi station for various lines (Yamanote, Ginza, Toei Asakusa lines and even Shinkansen trains). The Tsukiji fishmarket is only a short walk as is the Ginza-district with its abundance of restaurants and shops.

  • Stayed: October 2017, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Joost P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 November 2017 via mobile

We stayed for two nights, 3 people in one room. It's Tokyo so we didn't have high expectations about room size, so we had a cosy room with 3 comfy beds.

The bathroom was great. It was clean, big and the toiletries are top notch.

Location is awesome! The metro is under the hotel, so once you've read your map, planned your day, you're good to go! We used the metro every day. It's very clean, popular, but you need to make sure you know the direction and the name of your station.

There's also a shopping plaza en route to the metro with different cafes and restaurants, shops etc.

Be careful if you go to the tower opposite to enjoy a drink with the night time view. They have a minimum spend, and you can enjoy better bars.

Without a doubt, I'd stay at the hotel again.

Stayed: June 2017, travelled with friends
1  Thank jiji b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 November 2017 via mobile

Traveled with children so we took a junior suite complete with breakfast. Room size is definitely much bigger than the typical Japan hotels I have stayed in. High-rise building as well so you enjoy a good view of Tokyo. Ours was a corner room at the 29th with the Tokyo Tower and Rainbow Bridge in majestic sight. Location is right by the Shiodome train station and a few walking distance to the Shimbashi station. It is walking distance to Ginza (and we were there every single night) and Tsukiji. If endurance is not an issue for longer walks (I was with children and grandparents), Tokyo Tower, Roppongi, Imperial Palace are also within walking reach. The hotel offers 3 breakfast venue options (we got booking with breakfast which is always our preference) - international buffet, Chinese and healthy. We only tried the international buffet - and the hotel should consider offering more selections, considering its stature. Room cleaning can also take a while (although impeccably done each time), such that for the first two days, we would arrive in the afternoon with the room still unkept. That’s when we decided to always hang the “make up room” tag each time, and our room would always be cleaned almost right away. Bathroom and room amenities are definitely five star. We had a mini kitchen with microwave and a nespresso machine. Will go back to this hotel.

Stayed: November 2017, travelled with family
Thank Majojam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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