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Reviewed 2 August 2017

This was the second time we stayed at this hotel within the last few months. We chose this hotel to be near Manchester but away from the aircraft flight path and in the country.
The first time we stayed we had the basic room overlooking the swimming pool door (we did hear van deliveries in the early morning, but this was a very minor problem in an otherwise lovely room). Our last stay, we uprated our room with a request for a view overlooking the lake at the rear of the hotel. This was well worth the extra, even if the swans acted as an early morning alarm call on day!
We did eat in the bar and restaurant at night, both had very attentive professional staff. Every staff member we met, from contract cleaners to the welcome desk was very helpful and treated you like a valued guest; I cannot recomend this hotel enough and we come back again soon, even if it is only to see the wildlife!

  • Stayed: August 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank AndrewGHowell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MottramHall, General Manager at Mottram Hall, responded to this reviewResponded 3 August 2017

Hello AndrewGHowell

Thank you for taking the time to post your kind comments, I am delighted to hear you enjoyed your entire Mottram Hall experience.

We look forward to welcoming you back at sometime in the future.

Kind regards

Deirdre Billing
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 August 2017 via mobile

I was treated to two nights and access to the spa at Mottram hall. It was really lovely. The rooms were spacious and clean and the staff were excellent. The only downfall was that children were allowed in the pool area of the spa, resulting in a lot of screaming and splashing. I wouldn't be too bothered usually but most of the beds to relax on are placed around the pool. It's hard to relax when people are screaming and you're getting splashed.

We ate in the bar as the restaurant was fully booked, but we were not disappointed. There weren't any vegan options but I made a meal out of sides. My boyfriend's food was tasty and he was very satisfied. The bar is quite expensive (£5.25 for a pint) so prepare for that before you go.

Stayed: July 2017, travelled as a couple
1  Thank Heather L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MottramHall, General Manager at Mottram Hall, responded to this reviewResponded 3 August 2017

Hello Heather L

Thank you very much for taking your time to review your recent stay with us here at Mottram Hall

I am thrilled to hear you enjoyed your time with us here at the Hotel, but disappointed to learn of the disturbance you experienced in the club and spa; our facilities are available for members and guests to use, with specific children’s times, whether that be for swimming lessons or just a swim, which are adhered to; at the weekends children are allowed in the pool from 9.00 am until Noon and 3.00 pm until 7.00 pm. Monday to Thursday 9.00 until Noon and 3.00 until 5.30 pm. This is displayed in Club & Spa Reception as well as on our website. I deeply regret that you were unable to enjoy a relaxing time in the Spa.

I'm sorry to read that you were disappointed with some elements of our pricing strategy - I'm keen to assure you that we take great care in ensuring that our rates correspond with those of similar venues locally.

I do hope that we have the opportunity of welcoming you back to Mottram Hall in the very near future.

Kind regards

Deirdre Billing
General Manager


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Reviewed 2 August 2017

'Our first visit with friends and certainly not the last. Delightful setting and gardens immaculately maintained along with comfortable well equipped rooms relaxing lounges and excellent dining. We thoroughly enjoyed the golf course and the 'claret jug' bar with lovely food. On top this all of our party agreed that the staff in this fine hotel were simply 'outstanding'

  • Stayed: July 2017, travelled with friends
    • Rooms
    • Cleanliness
    • Service
1  Thank roger c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MottramHall, General Manager at Mottram Hall, responded to this reviewResponded 3 August 2017

Hello roger c

Thank you for taking the time to leave a wonderful review on Tripadvisor regarding your stay at Mottram Hall.

We are delighted you all enjoyed your Mottram Hall experience and hope that we get the opportunity of welcoming you back very soon.

Kind regards

Deirdre Billing
General Manager

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Reviewed 31 July 2017

The room was a terrace room so opened onto the gardens. The staff were very courteous and attentive. The food for both dinner and breakfast was excellent. I had stayed here with friends and family a few weeks before and we went out to eat but we should have stayed in the hotel as we seriously missed out.

Stayed: July 2017, travelled on business
Review collected in partnership with this hotel
1  Thank Ron R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MottramHall, General Manager at Mottram Hall, responded to this reviewResponded 2 August 2017

Hello Ron R

Thank you for taking the time to leave a wonderful review regarding your stay.

We are delighted you enjoyed both your Mottram Hall experiences and hope that we get the opportunity of welcoming you back again very soon.

Kind regards

Deirdre Billing
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 July 2017

All the staff we encounterd in the hotel,restaurant spa and golf shop were courteous and helpful.rooms were modern ,neat and tidy. Spa was very good and the golf course was excellent. Food in the resturant was good quality and cooked well.

Stayed: July 2017, travelled as a couple
Review collected in partnership with this hotel
1  Thank ian_hunter806
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MottramHall, General Manager at Mottram Hall, responded to this reviewResponded 2 August 2017

Hello ian_hunter806

Thank you for taking the time to post your kind comments, I am delighted to hear you enjoyed your experience of Mottram Hall.

We look forward to welcoming you back at sometime in the future.

Kind regards

Deirdre Billing
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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