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“Fantastic retreat”
Review of Mottram Hall

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Mottram Hall
Reviewed 2 August 2017

We visited mottram hall on the back of other visits Q Hotel destinations . From arrival to departure our time was nothing other than a pleasure . Food : golf : spa were all fabulous and the setting was delightful . The only way I can say more is to confirm we have booked again for another summer break this year .

Room Tip: All rooms nice : but you need to pay for that little extra space and luxury
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  • Stayed: August 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank russell6262
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MottramHall, General Manager at Mottram Hall, responded to this reviewResponded 3 August 2017

Hello russell6262

Thank you very much for taking your time to review your recent stay with us here at Mottram Hall

I am thrilled to hear you enjoyed your time with us here at the Hotel and delighted to hear your wonderful comments about all areas of the resort.

I certainly look forward to welcoming to back to the Hotel in the very near future!

Best Regards,

Deirdre Billing
General Manager

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60 - 64 of 1,607 reviews

Reviewed 2 August 2017

This was the second time we stayed at this hotel within the last few months. We chose this hotel to be near Manchester but away from the aircraft flight path and in the country.
The first time we stayed we had the basic room overlooking the swimming pool door (we did hear van deliveries in the early morning, but this was a very minor problem in an otherwise lovely room). Our last stay, we uprated our room with a request for a view overlooking the lake at the rear of the hotel. This was well worth the extra, even if the swans acted as an early morning alarm call on day!
We did eat in the bar and restaurant at night, both had very attentive professional staff. Every staff member we met, from contract cleaners to the welcome desk was very helpful and treated you like a valued guest; I cannot recomend this hotel enough and we come back again soon, even if it is only to see the wildlife!

  • Stayed: August 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank AndrewGHowell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MottramHall, General Manager at Mottram Hall, responded to this reviewResponded 3 August 2017

Hello AndrewGHowell

Thank you for taking the time to post your kind comments, I am delighted to hear you enjoyed your entire Mottram Hall experience.

We look forward to welcoming you back at sometime in the future.

Kind regards

Deirdre Billing
General Manager

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Reviewed 2 August 2017 via mobile

I was treated to two nights and access to the spa at Mottram hall. It was really lovely. The rooms were spacious and clean and the staff were excellent. The only downfall was that children were allowed in the pool area of the spa, resulting in a lot of screaming and splashing. I wouldn't be too bothered usually but most of the beds to relax on are placed around the pool. It's hard to relax when people are screaming and you're getting splashed.

We ate in the bar as the restaurant was fully booked, but we were not disappointed. There weren't any vegan options but I made a meal out of sides. My boyfriend's food was tasty and he was very satisfied. The bar is quite expensive (£5.25 for a pint) so prepare for that before you go.

Stayed: July 2017, travelled as a couple
1  Thank Heather L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MottramHall, General Manager at Mottram Hall, responded to this reviewResponded 3 August 2017

Hello Heather L

Thank you very much for taking your time to review your recent stay with us here at Mottram Hall

I am thrilled to hear you enjoyed your time with us here at the Hotel, but disappointed to learn of the disturbance you experienced in the club and spa; our facilities are available for members and guests to use, with specific children’s times, whether that be for swimming lessons or just a swim, which are adhered to; at the weekends children are allowed in the pool from 9.00 am until Noon and 3.00 pm until 7.00 pm. Monday to Thursday 9.00 until Noon and 3.00 until 5.30 pm. This is displayed in Club & Spa Reception as well as on our website. I deeply regret that you were unable to enjoy a relaxing time in the Spa.

I'm sorry to read that you were disappointed with some elements of our pricing strategy - I'm keen to assure you that we take great care in ensuring that our rates correspond with those of similar venues locally.

I do hope that we have the opportunity of welcoming you back to Mottram Hall in the very near future.

Kind regards

Deirdre Billing
General Manager


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Reviewed 2 August 2017

'Our first visit with friends and certainly not the last. Delightful setting and gardens immaculately maintained along with comfortable well equipped rooms relaxing lounges and excellent dining. We thoroughly enjoyed the golf course and the 'claret jug' bar with lovely food. On top this all of our party agreed that the staff in this fine hotel were simply 'outstanding'

  • Stayed: July 2017, travelled with friends
    • Rooms
    • Cleanliness
    • Service
1  Thank roger c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MottramHall, General Manager at Mottram Hall, responded to this reviewResponded 3 August 2017

Hello roger c

Thank you for taking the time to leave a wonderful review on Tripadvisor regarding your stay at Mottram Hall.

We are delighted you all enjoyed your Mottram Hall experience and hope that we get the opportunity of welcoming you back very soon.

Kind regards

Deirdre Billing
General Manager

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Reviewed 31 July 2017

The room was a terrace room so opened onto the gardens. The staff were very courteous and attentive. The food for both dinner and breakfast was excellent. I had stayed here with friends and family a few weeks before and we went out to eat but we should have stayed in the hotel as we seriously missed out.

Stayed: July 2017, travelled on business
Review collected in partnership with this hotel
1  Thank Ron R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MottramHall, General Manager at Mottram Hall, responded to this reviewResponded 2 August 2017

Hello Ron R

Thank you for taking the time to leave a wonderful review regarding your stay.

We are delighted you enjoyed both your Mottram Hall experiences and hope that we get the opportunity of welcoming you back again very soon.

Kind regards

Deirdre Billing
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mottram Hall

Address: Mottram Old Hall Wilmslow Road, Mottram St. Andrew SK10 4QT, England (Formerly De Vere Mottram Hall)
Region: United Kingdom > England > Cheshire > Mottram St. Andrew
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Mottram St. Andrew
Price Range: ₹ 7,565 - ₹ 17,710 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mottram Hall 4*
Number of rooms: 120
Official Description (provided by the hotel):
Refreshed, Refined, Ready and Waiting.There's nowhere quite like it in Cheshire. The NEW Mottram takes its rightful place as Cheshire's finest golf and leisure resort. Play Championship standard golf all year round and relax in the brand new Claret Jug Clubhouse. Chill-out or work-out in the new state-of-the-art Mottram Hall Club & Spa. Dine on amazing local delicacies and reinventions of fine dining classics courtesy of new Executive Chef Ross Bootland. Finally retire blissfully to the beautifully appointed new style rooms and experience a new level of upgrades with a Chambre Unique bedroom. NEW is very much the order of the day. When it comes to dining, golf or relaxation, you should try something new too. ... more   less 
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Also Known As:
De Vere Mottram Hall Hotel Mottram St. Andrew
De Vere Collection

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