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Ashmeet kaur

Our stay at Valley View Resort

5.0 of 5 bubblesReviewed 7 Nov 2021via mobile
The location is wonderful. It is situated right along the river. The hotel was very pleasant and the staff was very polite and helpful. There were electric heating beds and we asked for external heaters. The hotel had everything we could ask for.
Date of stay: November 2021
Trip type: Travelled with family
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      Reviews (68)
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      All reviews manager mr wonderful hotel market area paratha river lidder taxi stand hotel is located clean rooms courteous staff hotel staff wonderful experience house keeping heater view cuts valley kashmir
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      14 - 19 of 68 reviews
      Reviewed 29 October 2021 via mobile

      Went to Gulmarg and Pahalgam apart from Srinagar. Pahalgam "HOTEL VALLEY VIEW"was the best among all other hotels. Rooms, Beds and ambience was excellent. Hotel is a bit far from the market place. There was untimely snow fall, so the hotel was not geared up to combat it. They had no fuel for the generator. How ever it was a pleasant stay. Mr Owes, The Manager was very helpful. I would visit again.

      Date of stay: October 2021
      Trip type: Travelled as a couple
      Thank Submittra
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Valley View Resorts, General Manager at Valley View Resorts, responded to this reviewResponded 11 April 2022

      Dear Sir
      We are really sorry to know that due to untimely snowfall you had to face issues regarding power supply and generator back up.
      We have made sure that no other guest will have to face any such problem in future.
      We really appreciate your kindness that even after facing some issues with us you still took time to provide genuine feedback that will Definitely help us to improve our services and better serve our guests in near future.
      We hope to serve you soon
      Thanks and regards
      Team VVR

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 22 October 2021 via mobile

      Booked 2 rooms in this resort for 2 nights after seeing good reviews here. Our experience was very different . Rooms given on 1st night were very bad . One in the ground floor and other in 1st floor with faulty geyser. Upon complaining they offered us alternate rooms in separate wing which was completely empty ( Later came to know that those are used as staff quarters by their other staffs) . Next day morning they shifted us to better rooms on the 1st floor of reception. These were good

      Take confirmation of room condition before booking . Very few rooms are like one shown in travel portal photos. Guy at reception is most unhelpful.

      Date of stay: October 2021
      Trip type: Travelled with family
      1  Thank SouvikM133
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Valley View Resorts, General Manager at Valley View Resorts, responded to this reviewResponded 11 April 2022

      Dear Sir
      We are sorry to know that due to last minute electric issues you had to switch your room which may not as as good view as the first one.
      However just to clarify all our rooms are well equipped with the amenities required to make every guests stay a comfortable one.
      Although we have made note of your suggestions and we will work on better improving our rooms so none of the issues mentioned by you have to be faced by other guests.
      We are happy to know that you enjoyed our hospitality and had a pleasant stay with us the next day.
      We will definitely work on your suggestions
      Thanks and regards
      Team VVR

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 18 October 2021 via mobile

      Hotel recommended, nice rooms, staff and food specially river view location. Blower not available, heeting mattress was enough.
      In rainy session don’t go for pony ride. Way is so risky.
      Thanks
      Pankaj Maheshwari

      Date of stay: October 2021
      Trip type: Travelled as a couple
      Thank 370pankajm
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 3 October 2021 via mobile

      We stayed for 4 nights at Valley view resorts and couldn't have asked for a better stay at Pahalgam.
      The room was comfortable and spacious. We had a sit-in dinning area with the room that was fabulous. We have view of the mountains and the garden from the room.
      One of the highlights for our stay was Aijaz bhai (the steward). Travelling with a small kid, we had several specific requests. He made sure even our smallest requirements are fulfilled. He treated us with girda which was yummy.
      The front desk was also very prompt and helpful.
      You can just cross the road and sit beaide lidder river. Or enjoy the garden area (my daughter loved it).

      Room tip: Front view room are good
      Date of stay: September 2021
      Trip type: Travelled with family
      2  Thank SaumyeR
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Team VVR, General Manager at Valley View Resorts, responded to this reviewResponded 5 October 2021

      Dear Guest.

      We are glad to know that you had a pleasant stay with us.
      Your appreciation would only encourage our staff to better take care of the guests in future.
      We hope to serve you soon again.
      Thanks and regards
      Manager VVR

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 20 September 2021 via mobile

      The hotel is clean neat and affordable. MR AIJAZ was a great help to us and made sure we felt home.

      All staff in hotel were friendly and the services were on point.

      Definitely a place to stay and relax.

      Date of stay: September 2021
      Trip type: Travelled with family
      Thank Kk2399
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Team VVR, General Manager at Valley View Resorts, responded to this reviewResponded 5 October 2021

      Dear Guest.
      We are glad to know that you had pleasant stay with us. Your words of appreciation for Mr.Aijaz have been well received by him. We will make sure that all the staff members do their best to make every guests stay a memorable one.
      We hope to serve you and your recommendations soon.
      Thanks and regards

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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