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Shangri-La's Far Eastern Plaza Hotel Taipei
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Reviews (1,739)
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Reviewed 23 October 2010

Taipei is a great multicultural city with the best of everything - food, shopping, landscape, spas, service, hotels (and beautiful women).
I have stayed in many hotels (Grand Hyatt, Intercontinental, Mandarina, Grand, etc.) but Shangri-la is the best. Especially the Horizon Club. The service is perfect, they remember your name, even after a year has gone by, I walk up to check in on the Horizon Lounge (you don't check in the lobby if you book Horizon Club floor) they call me by name and know my breakfast choice still!
The girls that work the lounge are beautiful and will chat with you, and serve you wine after hours if you get to know them.
The gym if very nice, and they have two massage areas, on the top floor and on the 6th floor. But it is not like a Chinese hotel where you can have "specials" or full service with the masseuse - so don't ask. If you want to have sex with a masseuse, I recommend you take a cab and go to Asia World, and around the corner there is a spa that is huge with full service.

Stayed: May 2010, travelled on business
4  Thank AsiaTrvler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 October 2010

I stayed here for a 3 day conference in October.

I have also stayed at a handful of other international and local business hotels in Taipei.

This is the best I have stayed at in Taipei. The hotel has been around for a long time but the lobby, restaurants, gym look new (im guessing revamped) they were all clean and classy.

Facilities for a conference is also very good.

Rooms are of moderate size, bathrooms have both shower and tub with all the expected amenities.

In my opinion much better than the Grand Hyatt. Where I just couldn't sleep well.

I also happen to be in the lobby one night when a delegate which included the Vice President turned up.

I had a room on the 23rd floor, this had a pretty nice view.

  • Stayed: October 2010, travelled on business
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1  Thank nigeldiver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 September 2010

I booked the room online through the hotel website and paid US$350/night for a Horizon Deluxe Twin Room (with access to Horizon Club Lounge).

It took 45mins drive by taxi (no heavy traffic) from the airport to the hotel. Costs US$38-48 per trip. The hotel is situated in a quiet area with some small restaurants (including japanese, taiwanese, italian and thai) in the vicinity. There is a quiet upsclae shopping mall linked to the hotel with a foodcourt at the basement. The main raipd transit train station is about 10-15 mins walk away and Taipei 101 is about 7-10 mins by taxi. Taxis in Taipei are really cheap so we relied on them for most of our transportation. The local train services were efficient, cheap and easy to navigate.

Upon arrival at the hotel, we checked in at the main lobby reception. The lobby was neither huge nor show stoppingly glamarous. It was adequate for a 5 star hotel. Check in was smooth and we were escorted to the elevator by the hotel receptionist. Our room was on the 37th floor (same floor as the presidential suite). The window view was that of the office building opposite with a small side view of taipei city. We were initially given a choice to have a room with a view of Taipei 101 but that would only be available in a King bed room and we wanted a Twin bed room. The room was furnished with comfortable beds (a bit too hard for my liking, I still prefer the Sheraton beds), a glass study desk with free wireless internet, fax machine, a flat screen TV with a suitable number of international TV channels and a nice Minibar with free daily fruits, mineral water and tea/coffee. The layout of the room was strange with a large powder/changing room that linked the main bedroom to the bathroom. If they had knocked down the wall, the bedroom would have looked much bigger. The bathroom was large with a separate shower area and bath tub. There was a nice small TV by the sink area and replenishable L’occitane bath products! House-keeping was efficient and provided us with bathroom slippers and iron with ironing board when we requested for them. Apparently you had to request for newspapers to be sent to your room if you wanted them. There was a tiny rattling noise coming from the aircon vent which was fixed speedily by the hotel repair man. As our room was on a high floor, elevators took quite some time to arrive even though there were 6 of them.

The Horizon Club lounge is located on the 36th floor. The lounge is quite small but was never too crowded. The best part were the excellent views of Taipei 101 and Taipei city. Horizon club guests had a choice of having breakfast either in the lounge or at the cafe on level 6. At the lounge, the buffet spread (including chinese porridge, noodles, dim sum) was much less due to space constraints but you could order from their menu including my favorite french toast with strawberries and whipped cream (they also had waffles, pancakes, scrambled eggs with toast/hash brown/sausages/mushrooms/bacon). At the café there was a wider selection of food choices but if you want more personalized service, have breakfast at the lounge. At the lounge, there were free drinks throughout the day with tea service in the afternoon and pre-dinner canapes. The lounge staff were extremely friendly and took care of all our needs from allowing late check out (3pm) to planning our travel itinerary of touristy places and recommending day tours. The concierge at the lobby were also great and helped us to book a day tour to Chiufen and recommended some nice eating places.

The hotel had an absolutely gorgeous open rooftop pool on the 43rd floor (you had to stop on the 40th floor, enter the spa area and take another lift to the 43rd floor) with the hotel’s own lifeguard. There were stunning views of Taipei city from the open air 43rd floor. We also had dinner at the Shanghai pavillion on the 40th floor which the hotel staff kindly arranged a window seat for us.

I would definitely come back to the Shangri La Taipei again. The service (from the doorman to the house-keeper) was very personalized, the room was great and the club lounge was fantastic!

  • Stayed: September 2010
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Thank dragoneti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 September 2010

Incredible service, polite and courteous staff, phenominal food, especially the breakfast buffet and the fitness center and spa were out of this world! has the feel and atmosphere of a orient hotel, with class and sophistication. recommend this for any and all business travelors into Taipei. 5 Star all the way!

  • Stayed: August 2010, travelled on business
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Thank Lightningpao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 September 2010

This is one of the best hotels in Taipei, and priced accordingly. Its location is relatively convenient, with metro stations and airport bus stops within walking distance. The area is upscale and clean, but rather quiet at night, with few restaurants in the vicinity.

Service: Everything is really great and friendly.

Food: The breakfast buffet is great. They have everything from oriental to western etc. yummy.

Will stay again there.

  • Stayed: September 2010, travelled on business
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Thank Traveler1771
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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