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Reviews (1,786)
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Reviewed 22 April 2018 via mobile

As a frequent business traveler, I get used to staying at many different premiere and suite rooms in many countries including Taiwan. This is my first time staying here and it is one of my best Taipei hotel experiences from warm greetings at front desk, to nice spa staff to attentive concierge crew; from unique Shangri-La scent to highly attentive user-experience friendly room design and amenities selection. Shangri-La Taipei Hotel demonstrates your care to details and user needs.

Stayed: April 2018, travelled on business
1  Thank Tinatinalolo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShangriLaTaipei, General Manager at Shangri-La's Far Eastern Plaza Hotel Taipei, responded to this reviewResponded 23 April 2018

Dear Tinatinalolo,

We thank you very much for the pleasant feedback and comments received and are pleased to know that you enjoyed your stay with us.

On behalf of all our teams and colleagues, we sincerely look forward to welcoming you back to Taipei very soon.

Sincerely yours,


Randy F. Zupanski
General Manager

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Reviewed 22 April 2018

excellent stay for 3 nights at this hotel while travelling for business. they take care of their customers really well and the best part was the availability of delicious India food for dining and room service. Highly recommended!!

  • Stayed: April 2018, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Priyank101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShangriLaTaipei, General Manager at Shangri-La's Far Eastern Plaza Hotel Taipei, responded to this reviewResponded 23 April 2018

Dear Priyank101,

We thank you very much for the pleasant feedback and comments received and are pleased to know that you enjoyed your stay with us.

On behalf of all our teams and colleagues, we look forward to the opportunity of welcoming you back to the hotel very soon.

Sincerely yours,

Randy F. Zupanski
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 April 2018

Taipei has some very good hotels and the Shangri-La is one of the best. It's been around for a long time. I might add that these days there is much more competition in the hotel market and you can get a comparable hotel room for half the price. You do, however, get what you pay for, which is excellent food and great service. If I had to make an adverse comment, it is that the Shangri-La's location is not all that great. The rooms are good and the Marco Polo Restaurant is one of the best hotel restaurants in Taipei. It's a popular hotel for both locals and expats, be sure to book in advance during holiday periods.

Room Tip: Get a room with a view of the mountains
  • Stayed: April 2018, travelled on business
    • Value
    • Sleep Quality
    • Service
2  Thank Jeffry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShangriLaTaipei, General Manager at Shangri-La's Far Eastern Plaza Hotel Taipei, responded to this reviewResponded 23 April 2018

Dear Jeffrey B,

We thank you very much for the pleasant feedback and comments received and are pleased to know that you enjoyed your stay with us.

On behalf of all our colleagues, we sincerely look forward to welcoming you back to your "home away from home" when in Taipei. We look forward to the pleasure of welcoming you back very soon.

Sincerely yours,

Randy F. Zupanski
General Manager

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Reviewed 19 April 2018

We stayed here for a week to site seeing. This hotel is at a great location, close to Shin-Yi District but the neighborhood is quiet. Unlike the hotels in Las Vegas, this hotel is not commercialized but the interior design is unique and well done, great customer service, all the staff were very welcoming to us. There are a few very high quality restaurants located in the hotel and the food indeed is wonderful. The room is spacious and extremely clean. I can't say enough good things about this hotel. Highly recommend!!!

Room Tip: All the rooms in this hotel have A/C unit and good city view. But if you want to see Taipei 101 you'll have to request it.
  • Stayed: April 2018, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank misstaotao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShangriLaTaipei, General Manager at Shangri-La's Far Eastern Plaza Hotel Taipei, responded to this reviewResponded 20 April 2018

Dear misstaotao321,

We thank you very much for the pleasant feedback and comments received and are pleased to know that you enjoyed your stay with us.

On behalf of all our teams and colleagues, we sincerely look forward to welcoming you back to your "home away from home" when in Taipei.

Sincerely yours,

Randy F. Zupanski
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 April 2018

This is a fantastic hotel and well located in Taipei. The rooms are great, the service excellent, the staff really helpful. The one and only reason why I can only give 4 instead of 5 points is that I could hear the elevators running from my room.

Stayed: April 2018, travelled on business
1  Thank snoop2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShangriLaTaipei, General Manager at Shangri-La's Far Eastern Plaza Hotel Taipei, responded to this reviewResponded 19 April 2018

Dear snoop2016,

We appreciate so much for taking the time to share your valuable feedback of your recent stay. We have well noted these as references for our further improve of products, facilities and services.

Once again, thank you very much for your patronage and we all look forward to an early opportunity to welcoming you back.

Kind regards,


Randy F. Zupanski
General Manager

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