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Reviewed 24 April 2019

The Chinese-style buffet breakfast is good and filling. Very good location. The hotel offers the famous lunchbox meal with a discount if you are staying in the hotel. We chose their Japanese style room which includes a cedar-wood tub and we were given 2 kinds of tea bags for the tub. Hotel staffs are very helpful when we asked about the Fenrui trail that we want to do. They booked taxi for us also.

Room tip: Choose the Japanese-style room. Room 308. Spacious and with Japanese style cedar wood tub.
Date of stay: April 2019
  • Trip type: Travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank mbr168
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Seaside804640, 櫃台人員 at Fenchihu Hotel, responded to this reviewResponded 25 April 2019

Hello, thank you for your feedback. It is our pleasure to serve you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 September 2018 via mobile

A very affordable hotel.
You can find here breakfast, hot shower (until 11PM), 7/11 (extremely important), WiFi and whatever you need.
The staff in the hotel were gorgeous and helped us with providing lots of information about Alishan Park.

Date of stay: September 2018
Trip type: Travelled with friends
Thank heziboss
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Seaside804640, 櫃檯人員 at Fenchihu Hotel, responded to this reviewResponded 28 September 2018

Thank you for your feedback, hope to have the opportunity to serve you again.Thank you very much.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 June 2018 via mobile

Stayed there for 2 nights. First night was uneventful. Second night the place had many Chinese tourists. Guess 'she' had no empty room so decided to bunk in with us.
Sister dreamt of 'her' not allowing her to use the toilet. The mum dreamt of 'her' forcing her to drink from the toilet bowl. I saw 'her' in between the beds.
In addition, there was a funny smell that filled the hotel.
I must admit that the staff n the owner were very friendly and breakfast was ok. But stay at your risk.

Date of stay: December 2017
Trip type: Travelled with family
5  Thank DC8303sg
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 31 December 2017

Located below a 7/11 convienence store at the end of Fenchihu Old Street area in Fenchihu Village (not to be confused with Fenchihu Street Hotel which is 5 mins walk away down the hill).

The hotel is old, clunky and run down catering to the Chinese tourists. Robotic and disinterested checkin - you are given maps showing free tours and times, instructions on TV, humidifier, hot water usage, instructions on how to tell them to clean your room, the breakfast voucher and dinner ordering etc. Checkin not until 3pm. Restricted hours for hot water (6am-9am, 5.30pm-11pm).

We stayed one night in a Japanese style room and it was awful. No fridge, no toiletries, thin towels, cold room, and very very uncomfortable. Ended up booking another room (a room with western bed) and changing rooms the next night. Room had two double beds. Room was tiny, with small TV. No fridge, no toiletries, no water, thin towels, Asian style bathroom / wet area, hairdryer next to TV (dry area!). Both rooms have a water urn you need to fill and boil. We left this hotel one day early.

The hotel has many steps and is not suitable for people with disability / knee issues. No lift. The town has many steps and is very steep in parts.

Noisy hotel at night, people laughing and talking until 3am, thin walls. A generator or machine was going all night and then the sound of chopping started about 5am. And don’t forget the roosters crowing. Worst sleep in a supposed peaceful mountain area. The hotel had a urine smell in the hallways and basement.

Breakfast was served in a basement and was only Chinese style. No bread, fruit, tea or coffee. Asked at reception and they confirmed only Chinese style. No staff were down in the basement to assist with our questions. It appears if you turn right from hotel entrance and walk 10 steps, a lady is serving omelettes with spring onion, clean place and open early.

Dinner option offered in the hotel had to be ordered by 5pm, a set menu depending on how many people - and menu only in Chinese. Reception lady kind of explained, sort of half heartedly what the set menu was for two people, some fish dish, maybe chicken, rice etc.

Hints: We ended up eating at the small restaurant called Yi Pin Xiang Dinning Room immediate left as you exit the hotel - had fantastic meal, cold beer and pleasant staff. Menu in translated English / Chinese. The main street closes down about 6/7 pm (in winter). It’s a quiet cold town after dark. Bed by 9pm.

7/11 stocks instant noodles, biscuits, cakes, cold drinks and beer, hard liquor, chips, lollies, ice creams, coffee and tea etc. Closes 11pm. Helpful staff. We bought 3 in 1 coffee sachets from 7/11.

We found the donut place but dough was not ready until 9am one morning, but the next morning it was ready earlier. Facebook page says 8am. Its an old residential house. 40 TWD for two donuts - yum also.

Car parking was hard. A very small parking lot (10 cars) on the downhill side of hotel (3min Walk). A few spots in the rear laneway of hotel (also downhill). A large parking area on the other side (the upside) of the hotel, over the railway line and above the railway line. It’s about a 10min walk, down timber stairs, across rail line, along rail line and through the old shopping street.

Date of stay: December 2017
Trip type: Travelled as a couple
Thank PSADACtravelers
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 23 November 2017

This is by far one of the best hotel! It provides 3 diff scheduled tour FREE for its guest, we totally enjoyed it although missed the fireflies season. The hotel breakfast also one of the best, it provides varieties of vege from local crops! And it's so tasty and so healthy. And say hi to the owner when u bump into him sun bathing outside of the hotel.. thank you Fenchihu!

Room tip: Tatami rooms come with a wooden hottub.
Date of stay: November 2017
  • Trip type: Travelled with friends
    • Location
    • Cleanliness
    • Service
1  Thank Phoena S
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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