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Reviewed 3 April 2018

- welcoming and knowledgeable staff
- conveniently located, close to Ximending and Family Mart
- loved the common area & laundry room on the basement floor
- would not hesitate to recommend Cityinn to friends and family!

Date of stay: March 2018
Trip type: Travelled as a couple
Review collected in partnership with Taipei Inn 台北旅店集团
Thank eatwithrobin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
C4SandyLee, 業者 at CityInn Hotel Plus - Ximending Branch, responded to this reviewResponded 4 April 2018

Dear Valued Guest

Thank you very much for taking the time to post your review on TripAdvisor. We are delighted to hear that you enjoyed your stay with us, and glad to hear that you are satisfied with our service and location. Your kind acknowledgement of the efforts of our staff is greatly appreciated and it will be our pleasure to share your comments with everyone. Thank you for taking the time to post so many of things that make your stays exceptional. We look forward to welcoming you back very soon!

Sincerely yours,

Supervisor - Sandy Lee
CityInn Hotel Plus - Ximending Branch

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2018 via mobile

Nice family room with a big bathroom and bathtub. Clean and very prompt in attending to guest request. Is a pity that this hotel doesn't serve breakfast and the lift is a little small.

Was greeted by very friendly staff during check in. In particular, this young man by the name of wayne, who tried hard to make my grouchy boy smile. He went extra mile by folding 2 balloons dogs for my twins. Which I later understand that he just learnt how to fold such toys days ago.

I was not feeling well during my 2 days stay. Was glad that he sent me an email to ask if im well days after checking out, and also attached a copy of our family photo which he took for us.
Excellent service and such staff should definitely be commended.

Date of stay: April 2018
Trip type: Travelled with family
Thank ahlynn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
C4SandyLee, 業者 at CityInn Hotel Plus - Ximending Branch, responded to this reviewResponded 4 April 2018

Dear Value Guest,

Thank you for choosing CityInn Hotel Plus - Ximending Branch as your accommodation in Taipei. It's our honor to have you as the valuable guest in our hotel.It is very delightful to learn that our service could make your stay a enjoyable and memorable one. It's pleasure to hear that your twins like the balloons made by Wayne, we will share your comments with Wayne and every staff.
We welcome you back in the very near future, and all staffs are looking forward to seeing you very soon.

Supervisor /Sandy Lee
CityInn Hotel Plus - Ximending Branch

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2018 via mobile

Went on a family trip to celebrate my son's 4th birthday and had a great stay at CityInn XMD! Location was very good, just in between Ximen station exit 3 and 4, and across the street from XiMenDing! Easy to flag taxis from hotel and all drivers knew how to come back.

Our room was upgraded to the kids cartoon themed room which made my son very happy. Even the chambermaids were very warm to us as well.

Staff super friendly and made our stay very enjoyable. Especially Min who took time to assist us with recommendations as we did not do much planning. Helped us map our day trip train ride to 十分 and also night markets. Hotel even surprised our son with nice birthday cake and card!

Date of stay: March 2018
Trip type: Travelled with family
Thank Pameric_Lee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
C4SandyLee, 業者 at CityInn Hotel Plus - Ximending Branch, responded to this reviewResponded 4 April 2018

Dear valued guest :

Warmest greetings from Cityinn Hotel Plus - Ximending Branch

Thank you for choosing to stay with us at Cityinn Hotel Plus - Ximending Branch and taking time to write such a valuable review on Tripadvisor. We sincerely appreciate it.

We are so glad to know you like our hotel and service, especially mention Min,It makes us feel very warm to learn that you are satisfied with your stay,The Cityinn Hotel Plus - Ximending Branch staffs are always very gracious, hoping to do more than what our guests expect us to and give you a very wonderful accommodation experience with us. We hope to deliver the warmth of Taiwan to every guest.

Thank you once again for your kind words. I certainly look forward to welcoming you back at the Cityinn Hotel Plus - Ximending Branch , hopefully in the very near future.

Sincerely yours,

Sandy Lee
Hotel Supervisor
Cityinn Hotel Plus - Ximending Branch

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Reviewed 31 March 2018 via mobile

Pros -
1) Great location just next to Ximen station and next to the busy Ximending area
2) Very good service from the staff
3) Complimentary water and snacks in the room. Complimentary laundry facilities at the basement
4) Very comprehensive list of TV channels

Cons -
1) No windows or clocks in the rooms so you have no idea what time of the day it is
2) Singular lift is rather cramp

Date of stay: March 2018
Trip type: Travelled as a couple
1  Thank feizhu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
C4SandyLee, 業者 at CityInn Hotel Plus - Ximending Branch, responded to this reviewResponded 2 April 2018

Dear Value Guest,

Thank you for choosing CityInn Hotel Plus - Ximending Branch as your accommodation in Taipei. It's our honor to have you as the valuable guest in our hotel.It is very delightful to learn that our service could make your stay a enjoyable and memorable one.
Besides, we'd like to inform you that if you'd like the room with the window, there are Deluxe Rooms with window and some Elite Rooms with window and Family Rooms with window,The Family Room is good for four people.
We welcome you back in the very near future, and all staffs are looking forward to seeing you very soon.

Supervisor /Sandy Lee

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 March 2018 via mobile

Hotel is very near the Ximen Station Exit 3. Upon exit, you can see the Cityinn Plus Hotel infront of you. There are no breakfast included, but the are coffee shop nearby and there is a Family Mart across the street.
Hotel staff are very helpfull, cheereful, and willing to help you with a pretty smiles. Greets you evrytime they see :-)
Hotel is also near street foods and restaurants. From the hotel, cross the street, walk to the highway. You can see Jordan Store, Addidas Store, H&M Store, and more. Within that area are lots of selection of foods.
Mall ussually opens around 11am or 12pm. So no need to go out very early.
Hope you have a good trip.

Date of stay: March 2018
Trip type: Travelled with family
1  Thank VeronicaOYT526
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sharonlee0811, 經理 at CityInn Hotel Plus - Ximending Branch, responded to this reviewResponded 1 April 2018

Dear valued guest

Warmest greetings from CityInn Hotel Plus - Ximending Branch.

Thank you for choosing to stay with us at CityInn Hotel Plus - Ximending Branch and taking time to write such a valuable review on Tripadvisor. We sincerely appreciate it.

It makes us feel very warm to learn that you are satisfied with your stay, and the compliment on the services and surroundings means a lot to us. The CityInn Hotel Plus - Ximending Branch staffs are always very gracious, hoping to do more than what our guests expect us to and give you a very wonderful accommodation experience with us. We hope to deliver the warmth of Taiwan to every guest.

Thank you once again for staying with us. We look forward to welcoming you back to CityInn Hotel Plus - Ximending Branch soon in the near future.

Sincerely yours,

Sharon Lee
CityInn Hotel Plus - Ximending Branch

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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