We stayed at Le Castellet to celebrate our wedding in July 2012. Bi Puranen, the owner of this property, has unfortunately utterly tarnished our memories of our wedding day and the days that we had there. Since the moment we arrived until the present day she is a figure that fills me with anger and distress. We left the property in fantastic condition but she has walked off with our deposit, claiming spurious and unjustified expenses. It is a beautiful place, however, the owners are unsuitable characters to run a serviced hospitality venture.
The property has significant electrical issues. We were without power for 3 days and only received help after several attempts to get someone to fix the problem. They react to any requests for help with anger and disdain. You would expect better service from a 10,000 euro a week property.
It is a beautiful place and we will try to remember good things about our stay, but we are currently going through horrible legal proceedings to get our significant deposit back. We are currently enduring a hugely distressing period of our lives thanks to the greed and arrogance of the owner of this place.
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