1st bad review on hotel but we should let the world know what had happened during our 4D3N stay. Our group (adults,babies,young kids) booked a total of 4 rooms after reading good reviews of Energy Inn. We checked in around 6.30pm, tour guide had informed them we needed help in our luggages as hotel was situated in a small alley and bus could not enter at all, we had to stop by the main road and 1 hotel staff came to help with 2 luggages ONLY. There was a coin-operated laundry and dryer but it never dries the clothes, no matter how much coins we insert to dry our clothes. There was this candy turning machine at the main hall, kids went over to play but were told off immediately. Thoughout our stay, staff talks to us with an air of nonchalance and rudeness. Worst, hotel DO NOT ALLOW BABY CRIES, PLEASE TAKE NOTE! Our group were being meted by this unruly treatment when hotel staff asked us to control baby cries and worst the manager shouted and asked "What is your problem, you want my name? Go take my namecard from the table! Otherwise we should call the police and let them explain the law of Taiwan!" Ohhh my gosh, which hotel in the world or even which country in the world or which law in the world would prohibit baby cries???? That we need Taiwan police to explain to us??? Ridiculous!! Never in my life that we experience such treatment, not even hotels of 1 star do this…