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dyhx
Singapore

Luxurious as it looks

5.0 of 5 bubblesReviewed 4 Nov 2024via mobile
Best stay of the trip, also the most expensive night but well worth every cent! A luxurious room, huge comfy bed, and the best part? An ensuite Golden Spring water bathtub with a mountain view on one side and sea view on the other. Actually, 2 tubs! One with cold spring water, and another with both hot and cold. The mix of hot and cold spring water and a high concentration of iron in the cold spring water is what gives it the muddy golden colour. There's a water dispenser on every level so you can get easy access to both hot and cold drinking water. They also provide yukatas in the room for your use during your stay.

The rooftop pool boasts amazing views of the sea (and sunrise apparently but I didn't get to see it the next morning, thanks to the rain). From the pool level, there's a staircase leading to a reading room upstairs where one can enjoy a leisurely read with a panoramic view.

The hotel offers 2 complimentary happy hour drinks at their restaurant, where you get a choice of a glass of red wine, cocktail or lemonade. 

They've an excellent breakfast spread too, I love their local specials like Gua Bao and Cold Spring Noodles. I wished I had a longer stay to enjoy this luxurious facility and the food!

After checking in, I changed and headed upstairs for a swim, while the rain paused. The water was freezing cold but it was my only opportunity to enjoy the pool. They also have a hot spring tub next to the pool and it was so comfy soaking in hot water in cool weather.
Date of stay: October 2024
Trip type: Travelled with friends
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    1 - 6 of 1,450 reviews
    Reviewed 18 June 2024

    Stayed here for 2 nights.

    Enjoyed our stay. Stayed in a King Room with Mountain View.

    Room was really nice and the the in room hot spring was great.

    We had breakfast at the hotel which was a big selection (Asian breakfast). The breakfast time lasts all morning which was EXCELLENT.

    We used the hotel swimming pool which was good. But very limited seating, so peak season I imagine would be difficult.

    The hotel is a short walk to the main road with places to eat etc. So we had dinner outside the hotel.

    Date of stay: June 2024
    • Trip type: Travelled as a couple
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Thank junior_patel
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 7 April 2024 via mobile

    A chic hotel convenient located about 5 mins walk away from Suao train station. We were there at off peak season, not many tourists. The entire town just felt quiet and sleepy… peaceful.
    Decent room size with huge bath tubs for hot spring and cold spring water bath. Iron rich hot spring smelled like rusty water… we had hot spring bath ever night to rest our tired body. Just perfect on those cold days.
    Breakfast spread was decent. Lots of love delights. My favourite was the porridge and small dishes.
    Parking available in B1. No disposable items provided in room. Instead, front desk will issue what you need at check in. No bottled water as well. Each level has a RO water point for you to DIY.
    Only down side is the bed and noise isolation. We could hear next room perfectly clear throughout the night.

    Date of stay: March 2024
    Trip type: Travelled as a couple
    Thank pohsoh
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 6 June 2023 via mobile

    My first stay at the hotel for 1 night in yilan. The hotel upgraded me to a room with a in room onsen- it became one of the highlights of my stay in yilan as it was a region known for its hot springs and onsen bath experiences! The breakfast at the hotel was fabulous- great variety from your usual selections of bread and pastries to local delights. A really wonderful experience in itself and highly recommended if you are visiting yilan

    Room tip: Book a room with in room onsen
    Date of stay: June 2023
    Trip type: Travelled with family
    Thank SamuelMo18
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Suao Lakeshore, 業主 at Lakeshore Hotel Suao, responded to this reviewResponded 8 June 2023

    Dear SamueIMo18,
    On behalf of LAKESHORE HOTEL SUAO, I would like to express my heartfelt gratitude for your valued comments. Your opinions and support are always the driving force of our progress.
    Once again, we sincerely appreciate your interest in our resort and look forward to seeing you again. As always, we are at your service.

    Sincerely,

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 18 May 2023

    gave me a haunted room.. avoid 1012. my baby cot came with a faulty wheel too. light was flickering too. the bathroom is indeed spacious. i wished the window was tinted so that we can enjoy the view without worrying we can be looked into.

    buffet spread is good. but it was really just my room. just avoid this room.

    Date of stay: May 2023
    2  Thank MommaDuckyS
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Lakeshore Suao, Owner at Lakeshore Hotel Suao, responded to this reviewResponded 20 May 2023

    Dear guest
    Thank you for taking the time to write down review to us.
    First of all our sincerest apologies for the inconvenience you experienced. Moreover, we are sorry to hear that your accommodation did not meet your expectations. It is important to us that every guest has an enjoyable and comfortable stay. Once again, we appreciate your feedback for our further improvement. All the best to you.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 20 April 2023

    Innovative and tasteful décor throughout the hotel. Every room has hot and cold spring with marble soaking tubs as well as a separate shower. The bed is very comfortable. If you book a room with sea view, you can see the spectacular sun rise from your balcony. Free fabulous breakfast buffet! Excellent hotel service! The hotel is close to the beach and a famous hiking trail. Lots of fun things to do around. We will come back.

    Date of stay: March 2023
    • Trip type: Travelled as a couple
      • Value
      • Location
      • Service
    Thank P7813ZFflorenced
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Suao Lakeshore, 業主 at Lakeshore Hotel Suao, responded to this reviewResponded 22 April 2023

    Dear guest:
    Thank you for sharing your accommodation experience with us. I am very glad to see your affirmation and support for the service team. We will convey your feedback and praise. Your support will not only make the partners feel moved and grateful, but also full of energy. We will continue to work hard and continue to self-examine, looking forward to your next visit.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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