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Reviewed 10 June 2013

Hurt myself at the swimming pool by marble edge. The night shift manager offered to give a complimentary night stay for the following day if rooms are available. The next morning, the day shift manager Mr Chai denied and let me waited for half an hour at the lobby before telling me to pack up early and leave as new customers are coming in.I was fed up as it was not the check out time yet and i kicked out a fuss at him for making me an unpleasant experience at his resort. I asked to speak to his boss which he said he do not have the boss contact. He went to call the police to come. I was so humiliated by the police for videotaping me. i told the police the night shift manager promised me a comp room if room is available. Eventually the police asked the night shift manager to come to verify and the comp room was given to me. After so much humiliation, I advise those who intend to stay there. Becareful.

Date of stay: June 2013
  • Trip type: Travelled with family
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8  Thank JbJtang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 April 2018
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Date of stay: June 2017
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
佛羅倫斯FLORANCE, 業者 at Florance Resort Villa Constantinople, responded to this reviewResponded 18 April 2018
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Reviewed 12 March 2018 via mobile
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Date of stay: March 2018
Trip type: Travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
佛羅倫斯FLORANCE, 經理 at Florance Resort Villa Constantinople, responded to this reviewResponded 17 March 2018
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Reviewed 4 March 2018
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Date of stay: March 2018
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
佛羅倫斯FLORANCE, 業者 at Florance Resort Villa Constantinople, responded to this reviewResponded 17 March 2018

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Reviewed 14 November 2017 via mobile
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Date of stay: December 2016
Trip type: Travelled with friends
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佛羅倫斯FLORANCE, 業者 at Florance Resort Villa Constantinople, responded to this reviewResponded 9 January 2018
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