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Reviewed 21 October 2017

The Red Garden Resort is a terrific little bed and breakfast! We spent five nights in the penthouse suite as part of our honeymoon. This special room is very spacious, light filled and sensuously decorated. We enjoyed the huge tub with floor to ceiling windows/ glass doors, offering beautiful views of the ocean and terrace gardens. We also spent lovely evenings on the huge private terrace, taking in the ocean views, stars, pleasant breezes and the sounds of breaking waves. The grounds of the entire property are beautifully designed and maintained, with various lush tropical gardens, including small ponds with water lilies and gentle fountains.
The manager, Maggie, was exceptionally helpful, e.g. arranging our carpool to and from the train station, organizing a yoga mat for my use, and suggesting several terrific local restaurants. Other staff members were also very nice.
Breakfast is western, plentiful and simple, with a slightly different offering each day. Service at breakfast and in room cleaning is basic. We had an issue with inadequate room cleaning once. Upon informing the front desk, there were sincere apologies and the problem was eradicated immediately, with no further issues.
One suggestion we have is to install more lighting in the stairway. Placing several more, similarly styled lights as those presently there would be a significant improvement, both aesthetically and in terms of safety.
The location of the Red Garden Resort was ideal for us. It’s about 3 km from the main drag and hustle and bustle in Kenting, yet close enough to various restaurants, beaches and sights by moped or car. There is somewhat regular bus service in the area. After giving the bus a try in the first two days, we decided to rent a moped at the little stand right in front of the resort, and were very glad for the mobility and flexibility this afforded.
We recommend the Red Garden Resort wholeheartedly. Staying there was a truly lovely experience.

Date of stay: October 2017
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
Thank 68Rita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
REDGARDEN18, 經理 at Red Garden Resort, responded to this reviewResponded 23 October 2017

Dear Kevin and Rita,

Thank you for lovely comment, suggestions and understanding. We try our best in providing our guests the best service we possible could, and we are glad that you have enjoyed your honeymoon stay with us, it was also a great pleasure in having both of you.
Your suggestions have been taken into consideration and we apologize for the oversight as some of the lights were probably not functioning properly, installation of more lights around the staircase is been arranged.

Once again, we thank you for your comments and hope to see you both in future.

All our best wishes to you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 July 2017 via mobile

This hotel was conveniently located away from the hustle and bustle of the touristy part of Kenting, yet it was close enough to get there via a short taxi ride. The hotel offers gorgeous sea views, beautifully decorated rooms, luxurious bathrooms, leafy gardens, lovely private decks, delicious free breakfast, and best of all, quick access to the pretty little beach just across the road. In addition, the staff was extremely kind and helpful. I will definitely stay here again the next time I am in Kenting!

Date of stay: June 2017
Trip type: Travelled as a couple
Thank Clare G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
REDGARDEN18, 前廳部經理 at Red Garden Resort, responded to this reviewResponded 23 July 2017

Dear Clare,

Thank you for taking time in writing the review, we are definitely looking forward to your next stay with us.

Best Regards
Maggie

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Reviewed 17 April 2017 via mobile

We stayed in the penthouse room for 4 nights - the room is lovely. It is really spacious, relaxing and very well decorated. (It is difficult to see from photographs how spacious the room actually is) Great views of the beach from the terrace and bathroom are also a bonus.

All staff at the hotel were all extremely helpful and helped us organise everything we needed - they recommended good places to visit and eat and also arranged a scooter for us.

Breakfast every morning was also very good!

It takes a few minutes to drive to Kenting Main Street (around a 20 minute walk) very easy to get to. The hotel is perfectly located to the beach and for exploring the surrounding area.

We would definitely stay here again.

Date of stay: April 2017
Trip type: Travelled as a couple
Thank jgro89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
neil m, Owner at Red Garden Resort, responded to this reviewResponded 19 April 2017

Dear Guests

Thank you for the glowing report on the Red Garden. The penthouse does offer great space and views of the bay and sunsets. I'm very happy the staff looked after you and will pass on your comments, they will appreciate your kind words.
We try and create a unique atmosphere so at times you can't believe your are in Taiwan.
Looking forward to your next visit.
Thanks again

regards

Neil.

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Reviewed 16 April 2017 via mobile

We loved our stay here. We had a fantastic room which overlooked the beautifully maintained gardens and the beach beyond. It was immaculately clean and furnished extremely tastefully. Breakfast was very fresh and tasty (eggs, fruit and toast). The main area of Kenting is quite chaotic, so being a little bit away from that was ideal. Hire bikes from a neighbouring hotel and explore the coast!

Date of stay: April 2017
Trip type: Travelled as a couple
Thank JamesF_London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
REDGARDEN18, 業者 at Red Garden Resort, responded to this reviewResponded 18 April 2017

Dear James

We are so glad you enjoyed your stay with us on your special occasion.
Our location is so couples can relax in quiet surroundings but still be close to night time activities in Kenting town.

We look forward to you staying with us again.

best regards

Neil
On behalf of us all here at the Red Garden.

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Reviewed 18 February 2016 via mobile

I have been here two times already, the privacy from bedroom to toilet is not terrible, a simple thin curtain separate you pooping from your love...And what kind of hotel don't take kids? That's the first time I seean hotel says they don't take kids. It's not like dog or any animal its a baby... So for this reason we will,never come back

Date of stay: March 2015
Trip type: Travelled with family
4  Thank Pierre K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
REDGARDEN18, Owner at Red Garden Resort, responded to this reviewResponded 14 August 2016

Dear Pierre
Sorry for late response due to an administrative error.
We clearly state on all published sites and the online booking form that the only rooms we accept children are on the ground floor in the twin bedded rooms with closed off toilets, which is why they are called family rooms.
There are various reasons for not accepting in other rooms, safety being one, children on balconies on the second and third floor climbing around could be a disaster. Other customers peace also needs to be considered along with the damage young children can do to room decoration, which has happened in the past.
In some special situations at the managers desecration, we allow young babies in the other rooms, but this should be mentioned at the time of making booking, and not be considered the norm.
I have four children myself and know the situations that have occurred when travelling with them over the years, hence our room policy.
If you consider staying with us again please contact our new manager to see if we can accommodate your needs.
best regards
Neil.


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