Pros: hotel staffs are friendly.
1- Hotel location is far away from Main Kenting Street. It located across from a nuclear power plant. If you want to eat you must drive somewhere to get it. Hotel doesn't provide shuttle bus. There is nothing in walking distance, very inconvenient.
2- We booked a Villa room which came with a private pool in our room. The pool water is way too cold to swim in it during the off season (it is probably 18-20 Celsius). The hotel should let the customer know the private pool is not temperature controlled on their website, we felt it was totally waste of money to pay such high price for a room that you can't even use the feature. DON’T BOOK VILLA ROOM DURING WINTER IF YOU WANT TO USE THE PRIVATE POOL.
3- Breakfast is THE SAME THING EVERYDAY!!! We stayed for 5 days and not a thing changed. All the Chinese dishes (ex. fried vegetables/fried noodles) were very greasy; has very limited amount of food choice.
4- The hotel is very small and not much to do besides the public pool. Many amenities (BBQ/ restaurant) are not operated.
5- The cleanness of the hotel room is poor. We had ants crawling on the bed every day.
Overall, we were very disappointing about the hotel.More