We had checked in on 20th April @9pm. We had booked 3 rooms. Room no 309 the aircondition wasn't working. We complained to the Manager Salman at the Reception for which he questioned our complaint. 21st April we requested for a checkout at 1pm instead of 12 noon for which Salman bluntly refused rather gave us an ultimatum that he will charge for another day. The Fern Resorts and spa is supposed to provide good Hospitality we experienced in hospitable treatment. SHAME
Priceline
Taking safety measures
Hotels.com
I stayed one night in Fern Sattva Resort.
Firstly the hotel is beautiful, peaceful being just out of Dwarka.
The staff is soft spoken and very polite.
The rooms are spacious , and clean.
The breakfast spread was amazing.
Kudos to Ms Rachna from reservations who went out of her way to help us out.
Tanmay fro front office was very helpful.
Over all a very excellent stay. Views from our room were amazing, we could see the sunset.
I would recommend The Fern Sattva Resort if you are travelling to Dwarka Gujarat.
Thanks Rachmaninov and Tanmay fro making our stay memorable.
Dear Guest,
JAI SHREE KRISHNA!!!
Thank you for sharing your feedback with us and we are delighted to note that you had a wonderful experience. Assuring you of our best services at all times and looking forward to welcoming you back soon.
Warmest regards,
Nikhil Singh Rawat
Operations Manager.
Happy and satisfied with the hospitality.
Stay is welcoming and wonderful.
We have received a warm welcome by Sachin at a restaurant,who has provided great food and service later on. Would recommend the stay.
But one worst part is they don't value your special day celebration by providing any complimentary as provided other chain hotels.
Thanks Team.
Dear Guest,
JAI SHREE KRISHNA!!!
Thank you for sharing your feedback with us and we are delighted to note that you had a wonderful experience. Assuring you of our best services at all times and looking forward to welcoming you back soon.
Warmest regards,
Nikhil Singh Rawat
Operations Manager.
Great ambience and garden. Food was delicious. Had Thai curry which had exotic vegetables. A little sweet. Food was served on time.
Good service from Sachin. Must visit if you are in Dwarka. The Garden is also great for relaxing.
Dear Guest,
JAI SHREE KRISHNA!!!
Thank you for sharing your feedback with us and we are delighted to note that you had a wonderful experience. Assuring you of our best services at all times and looking forward to welcoming you back soon.
Warmest regards,
Nikhil Singh Rawat
Operations Manager.
Been here for my impromptu anniversary celebration. Check-in was fast and easy. Staff is very very courteous. My wife thought of giving me a suprise for Candle Light celebration and the F&B team and F&B Manager Mr. Manish Shah jumped to the task even though it was in very short notice they arranged everything which made our day memorable. Special shout-out for Mr. Sachin Bora who took care of our evening and took amazing pictures and served us well.
Dear Guest,
JAI SHREE KRISHNA!!!
Thank you for sharing your feedback with us and we are delighted to note that you had a wonderful experience. Assuring you of our best services at all times and looking forward to welcoming you back soon.
Warmest regards,
Nikhil Singh Rawat
Operations Manager.
It was super stay here..we had booked club room and room was up to the mark..all the staff are very co operative, polite and prompt.. Service was excellent...Specially Mr. Sachin bora was very co operative..
Dear Guest,
JAI SHREE KRISHNA!!!
Thank you for sharing your feedback with us and we are delighted to note that you had a wonderful experience. Assuring you of our best services at all times and looking forward to welcoming you back soon.
Warmest regards,
Nikhil Singh Rawat
Operations Manager.
