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“Bad service”

Swagat Indian Cuisine
Cuisines: Indian
Restaurant details
Reviewed 10 October 2017 via mobile

We called the place on Tuesday evening at 8.45pm, asked if they would've open for dinner around 9.30pm the person on the phone said they would be open till 10pm and said that we need to order by phone so they would start prepare and need do be at the restaurant by 9.30 to finish at 10pm. We placed the orders and rushed to try to be as early as possible but we arrived at 9.45. When we got into the restaurant I apologise for getting late and said we would eat quick and go, but the lady behind the counter said they wouldn't serve us, because restaurant will be shut at 10pm on the dot. I was very disappointed with lack of hospitality and no effort to please, so we walked away to the that next door, and the food and service were amazing. Swagat lost potential clients. Never would recommend such bad service.

Thank Vanessa K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (22)
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1 - 5 of 22 reviews

Reviewed 9 June 2017

We often eat in the restaurants around Swagat and as our usual place was full we decided on a Indian meal for dinner, walking into the restaurant to find that the only other people seated were waiting to collect a takeaway was a little concerning

We sat and despite being the only people in the place dining it took 15 minutes to get a drink, the night pretty much continued in the same manner - it almost seemed that it was an annoyance that the four of us were there for dinner

Despite the service the food itself was pleasant, i'm no expert in Indian food (i'm your kiwi mild type of guy) but my butter chicken was as good as any of the other places we dine at on the shore, the garlic and cheese naan was rather lacking in the cheese side of things - but hey it was perfectly acceptable just not memorable

    • Value
    • Service
    • Food
Thank TravellingGolferNZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 February 2017 via mobile

Our favourite local Indian takeaway restaurant - great tasting food, friendly staff and really good value. They also deliver locally when you spend over a certain value which is super convenient.

Thank Emily W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 January 2017 via mobile

This place was doing $12 curries Mon - Wed
While restaurant was not in the nicest of surroundings the food was good and service excellent.

To eat for 2 under $50 with wine cannot be faulted

Thank Richard C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 January 2017 via mobile

First time we had used - really impressed in terms of flavour & service - definitely going back - thank you

Thank Goblyn23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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