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Reviews (538)
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Traveller rating
286
157
60
21
14
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All reviews table table room was clean adjoining restaurant visit family beefeater next door comfortable stay cannot fault stayed here for nights beefeater restaurant excellent stay good nights sleep reception staff evening meal car park saturday night motherwell carol
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24 - 29 of 538 reviews
Reviewed 28 April 2022 via mobile

Jen's hospitality is outstanding, she's amazing! She greets you at the desk and makes sure you are looked after until you leave. I applaud her she's fantastic. Thank you Jen for making me feel welcome. Mel

Date of stay: April 2022
Trip type: Travelled on business
Thank Passport820930
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 19 April 2022

We arrived early and had lunch in the Beefeater next door which was average. We checked in and made our way up to our room. On first appearance the room was adequate but I quickly spotted hairs and stains on the furniture and carpets which immediately made me want to leave! The bathroom is very dated with a tiny bath meaning I had to take a shower sideways! It was also very slippy and at one point I grabbed the bath handle only to find it was really loose! Maybe other guests had done the same. The room was really warm and we were so grateful for the fan. I slept okay but my other half didn't. Overall, would not return or recommend.

Date of stay: April 2022
    • Value
    • Sleep Quality
    • Service
1  Thank SueldocDurham
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 13 March 2022

the hotel was clean, smart and comfortable. Usual Premier Inn standard. Chose this one as others in area didn't have quite such good reviews. Not disappointed and would happily recommend this hotel to others

Date of stay: March 2022
    • Value
    • Rooms
    • Service
Thank StanJohnston
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 7 March 2022 via mobile

My plans were disrupted due to storm Eunice. The young lady on reception Becky, got me settled and was very helpful. Room was very clean and comfortable. Would definitely stay there again. The adjoining restaurant served a great breakfast and there was a good variety to choose from the evening meal. All staff were very pleasant and helpful.

Date of stay: February 2022
Trip type: Travelled solo
Thank L7336HEchristinet
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 19 February 2022 via mobile

My partner and I have stayed in many Premier inns throughout Scotland and never had an issue with any,but this one by far had the most welcoming staff we have dealt with the receptionists name was Carol she checked us in in no time at all she was pleasant and very approachable, wen wee arrived she was under extreme pressure a boxing competition was on locally and at least 15/20big men and young boys all appeared at the same time for check in they were some of them were rude and really intimating toward her but she took it in here stride and carried on by herself she always had a smile on her face and was so helpful towards us nothing was a problem to her, wee saw her the next morning and she couldn't have been any nicer to us she is a credit to your company, it jst goes to show tht good staff make the place, wee will definitely be back. Thanks Carol for making our evening away stress free.

Date of stay: February 2022
Trip type: Travelled as a couple
Thank Sightseer816989
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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