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Review of Cozy Cabin

Cabin bedroom
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Cabin interior Cabin in the snow
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Overview
Cabin -
1 Bedroom, 1 Bathroom, Sleeps 2
Hogsback, Eastern Cape

Reviews from our community

Poor - based on 1 review
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Reviews from our community

Ruth M
Somerset West
Level 4 Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“The Good, The Bad & The Magnificent”
Reviewed 25 May 2015 for a stay in May 2015
1
person found this review helpful

We arrived as the sun set after a long journey to a really uncomfortably cold and dank little cabin but were greeted by very friendly hosts. Peter helped with our luggage and worked hard to get the tiny Queen Anne stove going, which really didn't give off enough heat at all to ease the bitter chills at night.
There is no heater in the little lounge, so the Queen Anne is all you have to depend on for warmth, which really is not enough. There are blankets to cuddle under though.
The bedroom thankfully had 2 wall heaters and an electric blanket on the King Size, somewhat creaky bed, which was really the best place to be.
There was complimentary sherry to warm the cockles of the soul but we were sadly disappointed in the little cabin. It does not have much character although it does have potential. Its just really drab and depressing and the dank, musty smell never quite left the space in the 3 days we were there.
It does however have a little wooden deck over looking a gorgeous, very unmanicured garden with magnificent trees which looked like they had been painted, the leaves were so colourful and glorious. We loved exploring the garden.
The Cottage option at Maple Grove definitely looks like a better option.

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Liked best: The magnificent trees
Liked least: The smell
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   No.
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  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
29 May 2015
Dear Ruth, Thank you for your constructive criticism. We are so very sorry that the Cabin did not meet your expectations, as we pride ourselves in keeping our cottages in tip-top condition, as you will see from our numerous reviews in the past. As this is our first negative review, we would like to respond as follows: The Cabin is not damp at all and the smell that you are talking about was the smell of old paint which was used to paint the beams, the week before your arrival. We were hoping that the smell had subsided prior to your arrival, and we apologize for the inconvenience. You will be happy to note that we took your comments seriously, and we now have another wall heater in the lounge area. As for the "creaky" bed, we are loath to replace this as it is an antique but we are happy that you were comfortable there with the wall heaters on, and the pile of warm blankets. It is very difficult to keep a "manicured" garden in Hogsback during Autumn, and it is great to know that you appreciated the awesome colours of the Maple Trees at Maple Grove. We hope that you will visit us again one day, and that you will go away feeling happy that you chose Maple Grove as your preferred place to stay. Keep well and kind regards, Lyndsay and Peter
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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