We booked a 3 night deal which was great value for money, and the location was lovely to explore Cheltenham, Gloucester & the Cotswold villages.
Check in was trouble free and our room was lovely, very clean and well appointed.
We had a meal in the restaurant on the first evening but was disappointed to discover that there wasn't as good a choice as the bar menu, however I chose the salmon which was delicious, my husband didn't fare as well because he chose fish and chips and his fish had more bones than fish in it! upon noticing my husbands uneaten meal the waitress was apologetic and said we wouldn't be charged for it. When we checked our credit card statement on returning home I saw we had been charged but a quick phone call to Nicola at the hotel rectified the mistake.
The rest of our stay was very good but apart from breakfasts which were lovely we didn't eat at the hotel again. Overall the break was lovely and as usual the Q staff are always very pleasant to deal with. Thank you & looking forward to visiting another hotel in the chain.More
- Free Wifi
- Free Parking