We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (2,111)
Filter reviews
2,111 results
Traveller rating
1,174
593
236
65
43
Traveller type
Time of year
LanguageAll languages
More languages
1,174
593
236
65
43
Show reviews that mention
All reviews la trattoria club room horizon lounge thai restaurant other hotels ocean front cocktail hour hotel is beautiful canal village thai hospitality black cat angsana spa pool villa sea view shuttle bus laguna phuket patong beach
Filter
Updating list...
19 - 24 of 2,111 reviews
Reviewed 4 weeks ago

For someone who generally prefers smaller boutique resorts, I thoroughly enjoyed staying at the Dusit Thani Phuket as part of our honeymoon. The food was great, staff were friendly and helpful, and the rooms were clean and spacious. The hotel was renovating one of their wings while we were there, but other than construction walls outside, you didn't notice. The Laguna resort complex is a bit far from some of the more popular, main tourist areas in the Phuket (Patong, Karon, etc.), but since we had a few excursions booked (a city tour, the Phi Phi islands, etc), the location was fine. The hotel is also only a short (~15 minute) walk from a stretch of shops and restaurants, which we went to often (they also have a shuttle). Would definitely visit again!

  • Stayed: September 2018, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Amanda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gordon Michael ... A, General Manager at Dusit Thani Laguna Phuket, responded to this reviewResponded 3 weeks ago

Dear Amanda S

Warm Greetings and thank you for sharing your personal experiences on your recent stay. Your feedback will assist us to continue improving our services.

We are delighted that you thoroughly enjoyed your stay with us and found our resort great and found our staff friendly and helpful. Your comments on our great food and clean, spacious rooms is well received too. Thanks so much!

Our resort after more than 30 years has developed it's own charm and personality. And our staff continuously try and go out of their way to offer gracious Thai hospitality.

Thank you for your review and we look forward to welcoming you back again in the near future.

Enjoy the rest of summer!

Kind regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Top hotel in this area in my opinion, rooms are so clean and had the best view over the beach, pools are clean and very inviting with the pool bar and snacks, I would recommend this hotel anytime , close to the beach and all bars and clubs and Walking Street which is a different story lol

Stayed: October 2017
Thank Lee P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gordon Michael ... A, General Manager at Dusit Thani Laguna Phuket, responded to this reviewResponded 3 weeks ago

Dear Lee P

Warm Greetings and thank you for sharing your personal experiences on your recent stay. Your feedback will assist us to continue improving our services.

We are delighted that you had a fantastic stay with us and found our pool bar very inviting. Your comments on our clean rooms and best view of the beach is well received too. Thanks so much!

Our resort after more than 30 years has developed it's own charm and personality. And our staff continuously try and go out of their way to offer gracious Thai hospitality.

Thank you for your review and we look forward to welcoming you back again in the near future.

Enjoy the rest of summer!

Kind regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

I have traveled the World and stayed in the finest Hotels and Resorts available. I have also stayed in the worst facilities that were less than desirable.

Dusit Thani Laguna Phuket is a beautiful resort. Staff are truly caring each go out of their way to make sure your stay is perfect. Here are a few of the pros and cons we noted:

Pros:
Amazing food,with wide variety on site. We stuck with the Thai food, for obvious reasons. The breakfast was more of a Brunch with a large variety of fruit, French toast, bread pudding, 8 different types of juices, fish, any kind of egg that you want. All Brunch items were high quality and extremely fresh.
Room size and accommodations were very nice. All rooms with a view and sitting area/ patio.
We loved the pool area by the beach. We felt like we had the resort all to ourselves.
Dinners are typically themed: Asian, Thai, Italian, Seafood Buffet, etc. All are very well done with amazing quality ingredients.
The Resort itself is very clean and well run. It’s peaceful, welcoming, and the staff are more than ready to assist anyway possible.

Cons:
The Resort could use some updating; not a complete tear down by any means. New concrete, updated kids area, redo/refresh the gardens.
Update some of the fabrics, cushions and umbrellas around the pool area is much needed.

The Dusit Thani is not that close to the hustle and bustle of Phuket. It is a 20 min drive to all that the City has to offer. Phuket is a “mini Bangkok” complete with LadyBoy Cabaret, and strip clubs, multiple bars and night clubs straight and gay.
There are great places to eat, an open evening market, and just about any other trouble you want to get into. It is relatively safe; just ignore anyone that approaches you for anything; ever.

We did spend an incredible afternoon at the spa. The only downside was the cost; which in my opinion was high for Thailand ( or the US for that matter) We spent $275 US total.

All in all our stay could not have been more perfect. The fact that the Resort was minimally occupied was a definite plus. I would not hesitate to recommend this place to a friend.

Room Tip: Beach view
Stayed: September 2018, travelled as a couple
2  Thank Greg704
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gordon Michael ... A, General Manager at Dusit Thani Laguna Phuket, responded to this reviewResponded 3 weeks ago

Dear Greg704

Warm Greetings and thank you for sharing your personal experiences on your recent stay. Your feedback will assist us to continue improving our services.

We are delighted that you had a beautiful stay with us and found our resort very clean and staff amazing. Your comments on our amazing food and very nice accomodation is well received too. Thanks so much!

Our resort after more than 30 years has developed it's own charm and personality. And our staff continuously try and go out of their way to offer gracious Thai hospitality.

Thank you for your review and we look forward to welcoming you back again in the near future.

Enjoy the rest of summer!

Kind regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

It was the perfect getaway for my family staying at the pool villa, we didn’t have to leave all day. Great breakfast, great service; kids club needs to be upgraded. Would totally recommend it to others.

  • Stayed: August 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Dusit Worldwide Co. Ltd
Thank salsharaf2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gordon Michael ... A, General Manager at Dusit Thani Laguna Phuket, responded to this reviewResponded 3 weeks ago

Dear salsharaf2018

Warm Greetings and thank you for sharing your personal experiences on your recent stay. Your feedback will assist us to continue improving our services.

We are delighted that you had a wonderful stay with us and found our resort the perfect getaway. Your comments on our great breakfast and great service is well received too. Thanks so much!

Our resort after more than 30 years has developed it's own charm and personality. And our staff continuously try and go out of their way to offer gracious Thai hospitality.

Thank you for your review and we look forward to welcoming you back again in the near future.

Enjoy the rest of summer!

Kind regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

So I am not sure where to start here. The resort - you really cannot call it a hotel, is off the beaten path, but well worth it. You feel like once you come through the gates, you are the only people in the world. They have many rooms, which are spread out through multiple wings. The thing I did not like is that the rooms were accessed through outside doors - but it was a minor issue. The rooms are smaller than what they appear to be via the pictures, but the bathrooms are nice with a separate shower and tub. I wish you could adjust the air conditioner a little lower, but as hot as it is over there, i'm not sure anything would be cool enough. Warning - the food and drinks at the restaurants are on the pricey side - go outside the resort into the little town and eat when possible. It is much more reasonable. The food we had at the resort was well prepared though. Our rooms came with the breakfast buffet and it was good. There are also massages available outside near the pool which are more reasonable that the ones in the spa. Even cheaper though, are the massages you can find just outside the resort in the town. The property itself is very beautiful and the staff are as personable as can be! I love staying here and would do so again. The pool is big and cool and the resort has it's own private beach which is kept very clean.

  • Stayed: May 2018, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank DeWayne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gordon Michael ... A, General Manager at Dusit Thani Laguna Phuket, responded to this reviewResponded 3 weeks ago

Dear DeWayne C

Warm Greetings and thank you for sharing your personal experiences on your recent stay. Your feedback will assist us to continue improving our services.

We are delighted that you had a lovely stay with us and found our resort beautiful and our staff very personable. Your comments on our well-prepared food and good buffet breakfast is well received too. Thanks so much!

Our resort after more than 30 years has developed it's own charm and personality. And our staff continuously try and go out of their way to offer gracious Thai hospitality.

Thank you for your review and we look forward to welcoming you back again in the near future.

Enjoy the rest of summer!

Kind regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews