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“Beautiful place” 5 of 5 bubbles
Review of JW Marriott Phuket Resort & Spa

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JW Marriott Phuket Resort & Spa
Ranked #3 of 11 Hotels in Mai Khao
Certificate of Excellence
Seattle, WA
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Beautiful place”
5 of 5 bubbles Reviewed 13 July 2012

We spent 3-day exteneded weekend and was worth every penny. The room was above the expectations, minus the view - there is additional charge for 'ocean view', but you are actually looking into the garden. Looking trough all the palm trees, the blue sea is very hard to spot and enjoy in it. The pool is great, the access to the beach very convenient. Though, the ocean was very high, so swimming in it was not an option. Very pleasant staff. A complimentary buffet brekfast was extremely good. In general, very pleasant familly oriented place.

Room Tip: Think about that "ocean view". Very limited number of rooms have the real thing.
See more room tips
  • Stayed June 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank maxumSeattle_WA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,613 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (599)
Date | Rating
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
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English first
Bristol/Sydney
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 12 July 2012

Our second time here - still a great place for a family holiday.

We have stayed in many Four Seasons, St Regis, Ritz Carlton's around the world, and while this place isn't the most upmarket property in the world, when you consider value for money and resort facilities, it takes some beating.

This is our ' benchmark' hotel that we rate all the others against. Enjoy!

  • Stayed June 2012
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank BristolSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Makati, Rizal, Philippines
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 10 July 2012

The property is absolutely beautiful. From the moment you drive up the reception lobby and gaze upon the reflecting pool that seems to merge into the Andaman Sea, until the very last second before you check out, the JW Marriott will take your breath away. The property itself is far far away from the more raucous parts of Phuket. That makes it perfect for families with children or for couples who want to get away from it all. The service provided by the staff is exceptional, even by the already high standards offered throughout Thailand. The JW has a huge swimming pool that's close enough to the beachfront. The beachfront itself, however, is more suited to experienced swimmers as the waves tend to get rough. All in all, however, this is a piece of paradise on earth. We've made a promise to ourselves that we will definitely return!

  • Stayed October 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank E30pedro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level Contributor
52 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 10 July 2012

Went to Phuket for the first time last June and did not know what to expect. My husband and I wanted a place to lay back and do nothing!! Well, we went to the right place. The hotel is simply fantastic!! From the time you arrive you start to enjoy a great experience, including the traditional Thai welcome.
The Breakfast every morning is just delicious!! Everything you may think and desire is part of the breakfast!! We enjoyed the freshly made crepes and scrambled eggs!
The rooms are big, comfortable and very Thai decor. The room service is great. They not only clean your bedroom to a high standard every morning, but also late afternoon. They even close all the curtains for you!! The staff from the hotel at all levels are really nice.
We loved the gym, with its new equipment and its friendly staff.
The pools are great and once again the service is exceptional. They look after you by providing iced water and diced fruit whist you are sun baking or swimming. They really pay attention at you!!
We've tried all the restaurants in the resort: the Italian (Cuccina), the Grill Bar, the Thai and the Delhi, which I mostly recommend. We did not enjoy the food at the Thai restaurant.
The beach is not safe to swim, but we did not mind. We were happy with the morning walks and the views from the restaurant!
Definitely will go back !!
Watch out for the tour to Phuket Town!! It's a waste of time and money. Once you are there you are forced to pay a tour guide that knows nothing and keeps taking you to places, so he can get a commission. Definitely the worst day of our stay.

Room Tip: The garden deluxe rooms are located on the ground and first floors. The ocean views ones are on the...
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  • Stayed June 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank mcoelho7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Potomac, Maryland
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 10 July 2012

We arrived rather frustrated from Katathani Hotel from katanoi beach( it is not a five star property by any stretch of imagination), and found our paradise of comfort and excellent service at JW Marriott, Phuket. Property and rooms are excellent, beach may be better at other parts of island. Breakfast buffet is quite good, good pool and spa facilities. Vegetation and ground remind you of lush tropical area with a temple and large lily pond. Location of the hotel is close to the airport and it is away from hustle bustle of other parts of the island.

  • Stayed May 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank AmitRajvanshi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about JW Marriott Phuket Resort & Spa

Property: JW Marriott Phuket Resort & Spa
Address: 231 Moo 3 | Mai Khao Beach, Mai Khao, Phuket 83110, Thailand
Region: Thailand > Phuket > Thalang District > Mai Khao
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Business Hotel in Mai Khao
#2 Top resorts Hotel in Mai Khao
#3 On the Beach Hotel in Mai Khao
#3 Spa Hotel in Mai Khao
#3 Luxury Hotel in Mai Khao
#4 Family Hotel in Mai Khao
#5 Romantic Hotel in Mai Khao
Price range (per night): ₹ 7,304 - ₹ 27,579
Hotel Class:5 star — JW Marriott Phuket Resort & Spa 5*
Number of rooms: 265
Official Description (provided by the hotel):
JW Marriott Phuket Resort & Spa is set in lush tropical gardens, with 17 kms of natural beachfront. Fifteen minutes north of the airport, the resort comprises 265 spacious rooms including 13 suites, all facing towards the Andaman Sea. Facilities include eleven restaurants and bars, Thai cooking school, three magnificent pools, full-service Mandara Spa, on-site turtle shelter, shopping arcade, activities-packed kids club including on-site turtle shelter. The fitness center includes two tennis courts, yoga sala. Golf available nearby. ... more   less 
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Also Known As:
Jw Marriott Phuket Hotel Mai Khao
Jw Marriott Phuket Resort And Spa
Jw Marriott Mai Khao
Marriott Phuket
Phuket Marriott
JW Marriott Phuket Resort & Spa Mai Khao

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