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“Lovely Hotel”

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JW Marriott Phuket Resort & Spa
Ranked #3 of 13 Hotels in Mai Khao
Certificate of Excellence
london
Level Contributor
104 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
“Lovely Hotel”
Reviewed 17 April 2012

After careful consideration we selected this hotel having contacted them to view the menus and the wine list. The far East can be very expensive for drinks and food and with this hotel being virtually in the middle of nowhere it is important that there was a good choice of food at not too high prices. The food was excellent with a great choice from Japanese through Italian, Thai and an excellent restaurant serving Australian and USA Steak plus a good selection of fresh fish. The wines are expensive but no more than any other 5 star hotel. Our cost of dining for lunch, Dinner in the evening, snacks in the day, drinks at the pool and after dinner came to around £170 per day. Two adults and one 7 year old girl. The £170 included lots of activities for our little girl in the Kids club.
We opted for a one bedroom suite on the third floor overlooking the sea and it was fantastic, well worth the extra. I spend my life in Far East Hotels on business and this is one of the best rooms I have ever stayed in. A massive balcony with Jucuzi, sun beds and plenty of space for an evening after dinner for drinks with new found friends. The bathroom was enormous with 2 showers and a huge bath that we gave up on as it took 35 minutes to fill, very luxurious. The room was spotless and well furnished to a good 5 star standard.
There are three main pools including a large kid's pool which was a bit noisy but that was our choice as the other pools were quite and relaxing. Service around the pool was excellent. No problem getting a sun bed except on a couple of days around the kid's pool but there were plenty of sun beds at all the other pools.
There is a resident couple of elephants one just a few months old and one a bit bigger. These were great fun going in the sea and rolling around with the kids. For a tip of £2 the keeper would let our little girl ride on the small ones back for quite a while. My partner has around 100 pictures to prove it.
The kid's club is very good with really lovely staff and lots of really interesting things to do, it is also right next to the kid's pool so you can be near by and not worry about them.
Great hotel, if you complain about this place you don't know what your talking about the staff are fantastic so friendly and helpful everyone is their just for you. Someone always finds fault but that's life. I read in a previous review that it was easy to get lost and the rooms were a long walk, absolute rubbish they must have drunk too much.
Anything to complain about, absolutely nothing except it's very, very hot and they get the odd Tsunami , 3 days after we left apparently but not a problem this time. No kids welcome bag given at the start of your stay I think I can suffer that.

Room Tip: If you want something special chose a suite overlooking the sea. They have one and two bedroom suite...
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  • Stayed April 2012, travelled with family
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1 Thank white100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Amsterdam
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 17 April 2012

It is a one big nice place on the beach. Very nice room, good service, great selection of restaurants. Great place for family with kids. Nice beach for strolling but not ideal for swimming.

  • Stayed May 2011, travelled with family
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Helpful?
Thank Sunan_S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 17 April 2012

Have children so unfortunately have to holiday at peak times. Nice hotel but ruined by over crowding and not enough staff. Waiting 15 minutes for a table and 10 minutes for a coffee at breakfast is frustrating, particularly with respect to the prices. Willing to charge 5* pricing without the service to match.

  • Stayed April 2012
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Helpful?
1 Thank Paulwhite8270
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Huddersfield
Level Contributor
53 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 15 April 2012

We visited the hotel for a relaxing holiday and it was exactly that. The accommodation is fabulous, very clean and well serviced. The staff simply cannot do enough for you. We thoroughly enjoyed it! The only problem is that it is not really near anywhere else and other than turtle village no where else to eat.

  • Stayed February 2012, travelled as a couple
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Helpful?
1 Thank KAB1122
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oxford UK
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 April 2012

Tennis anyone? Sandy beach, elephant, turtles, swimming pools, spas and lush gardens might be enough for some but serious tennis players need more. We have been going to Marriott Phuket Beach as owners for several years. We are serious tennis players and have always been impressed with both the resort’s tennis facilities (well maintained courts, towels and ice cold water of course) and with the excellent way tennis pro Nash Ladha looks after us. We take our rackets but he has lots of rackets to choose from otherwise. They have now started doing a tennis social once a week which we thoroughly enjoyed. On top of all this there is no charge for using the courts.

This may sound like a phony review for which I apologize. Before I retired I was a marketing executive and this is just how I write.

Bill, Oxford UK

Stayed February 2012, travelled as a couple
Helpful?
Thank WilliamOxfordUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about JW Marriott Phuket Resort & Spa

Property: JW Marriott Phuket Resort & Spa
Address: 231 Moo 3 | Talang, Phuket, Mai Khao, Phuket 83110, Thailand
Region: Thailand > Phuket > Thalang District > Mai Khao
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Business Hotel in Mai Khao
#2 Top resorts Hotel in Mai Khao
#3 On the Beach Hotel in Mai Khao
#3 Spa Hotel in Mai Khao
#3 Luxury Hotel in Mai Khao
#4 Family Hotel in Mai Khao
#5 Romantic Hotel in Mai Khao
Price range (per night): ₹ 7,883 - ₹ 31,854
Hotel Class:5 star — JW Marriott Phuket Resort & Spa 5*
Number of rooms: 265
Official Description (provided by the hotel):
JW Marriott Phuket Resort & Spa is set in lush tropical gardens, with 17 kms of natural beachfront. Fifteen minutes north of the airport, our Phuket resort's grounds comprise 265 spacious rooms including 13 suites, all facing towards the Andaman Sea. Facilities include eleven restaurants and bars, Thai cooking school, three magnificent pools, full-service Mandara Spa, on-site turtle shelter, shopping arcade, activities-packed kids club including on-site turtle shelter. The fitness center includes two tennis courts, yoga sala. Golf available nearby. ... more   less 
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Also Known As:
Jw Marriott Phuket Hotel Mai Khao
Jw Marriott Phuket Resort And Spa
Jw Marriott Mai Khao
Marriott Phuket
Phuket Marriott
JW Marriott Phuket Resort & Spa Mai Khao

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