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All reviews the river junior suite minute walk indoor pool lovely hotel bad smell low tide out of the way bed and breakfast reception staff slight smell read the reviews buffet style relaxing break local supermarket short break faro airport
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Reviewed 21 October 2018

The structure is nice, modern and clean. However, we had a really bad experience with the hotel staff. On our second night there, we came back to our room to find the air conditioning was leaking. This made the floor extremely slippery causing me to fall and injure my knee. The following morning, we asked the front office to send someone to our room to get the AC fixed. When we got back in the evening after a day of exploring the AC had been turned off so we assumed it had been checked by someone. However, we soon found out this was not the case when we were woken up in the middle of the night by the sound of the dripping water once again. Therefore, our options were either to sleep with the AC off (mind you, it was 30 °C outside) or with the dripping AC which made it impossible to sleep. The next morning at check out we asked for an explanation and the lady at the front office just said they forgot to send someone and "I'm sorry". After the huge discomfort caused, which was completely overlooked by staff even after our explicit request to act and caused us to miss a full night of sleep, all we got was a superficial apology. Extremely disappointing considering the price is high for Portugal. I would not recommend this structure at all.

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank lola l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 October 2018

This is actually a one, two and three bed apartment complex. Huge bedrooms, large sitting room, fully equipped kitchen and large balconies. You need to stay here a couple of days to enjoy all the benefits. Lovely pool awesome views especially from the front apartments and great buffet breakfast. Only minus is it is in Portimao far from the sea. It was ok for us because we were with the trafalgar tour for just a night. But nice for a family holiday if you hire a car you can drive around to the beaches.

Date of stay: October 2018
2  Thank onthemoveBangalore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 October 2018

I recently stayed here for a week in one of the rooms which faced the river, it was quiet and had a great view over the river and towards Portimao. Breakfast was great and the facilities available in the hotel were extremely useful! The staff were extremely friendly and certainly went above and beyond in helping me out!

Date of stay: September 2018
Thank jpbing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 October 2018

We came here on a Trafalgar tour. This was a nice break from our tour to chill a little but I wouldn’t stay here on my own. If it’s hot enough the pool is great. As is the little bar just off the pool. Not much else to recommend this place. No location, cramped hot dining room, occasional sea muck smell. It is cheap and clean.

Room tip: Courtyard view is recommended.
Date of stay: September 2018
Trip type: Travelled as a couple
Thank B S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 September 2018

stayed here for two nights rooms were modern and clean very roomy,good bed and great view of the river,had breakfast there very good selection,the infinity pool was good and nice relief from the heat .house cleaning good shower /bathroom very good and large a great amenity

Room tip: great restaurant down the road
Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
1  Thank Doug1959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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