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“don't spend your money on this hotel” 1 of 5 bubbles
Review of Alpina Phuket Nalina Resort & Spa

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Alpina Phuket Nalina Resort & Spa
Ranked #46 of 132 Hotels in Karon
Certificate of Excellence
denmark
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“don't spend your money on this hotel”
1 of 5 bubbles Reviewed 19 January 2012

dear !
don't spend your money on this hotel.
it is in a bad lack of everything.
pool is dirty and not in a good conditions.
roombed so hard and terrible.
all hotel need a big big renovation, and it is not a 4 star !!!!

pls take another hotel, it is a waste of your time and money !!

  • Stayed January 2012, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank heidi n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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663 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (95)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
united kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 18 January 2012

I travelled to this hotel with my family, including my disabled mother and elderly aunt. I cannot believe some of the reviews i have read as we found this hotel excellant - the service and attention to detail was second to none - nothing was too much trouble. The staff were very arttentuive and helpful towards my mother and helped her on every possible occassion, even if it was just down one step. As my mother lives with us, we found this very helpful as it gave us a complete break and worry free fortnight and she herself appreciated the help. The rooms were spotlessly clean, out bare feet never seemed to get dirty! The bedding was changed daily and fresh towels provided. The food was very good and very well presented and on the one occasion we asked for room service again this was provided quickley and with a smile. The porters never waited or expected a tip - this left entirely to your own discretion.All in all we found all of the staff. from the general manager down to be helpful, caring obliging and wishing to please. We would highly recommend this hotel to anyone as it certainly suited our needs and appeared also to be very child friendly and orientated. Full marks to all at the hotel - you gave us a memorable holiday.

Room Tip: pool access room are very good
See more room tips
  • Stayed January 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank jackdann_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Copenhagen, Denmark
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 18 January 2012

My wife and I truly enjoyed our stay at The Alpina Resort. We have been to Thailand 13 times, and the hotel is absolutely one of the best hotels, we have been to. We have added it to our very short list of 'must return to hotels'

From the moment we arrived and throughout the entire stay, the friendliness of the entire staff and the service they provided, made us feel most velcome.

There´s a shuttle bus 10 times a day to a private part of the nearby beach, with free beach chairs. Not to forget the cocktail parties at the reception area on thursdays.

When staying in the room, there´s a wonderfull view of the nearby mountain, with The Big Budda raising into the air.

Room Tip: We recomend a room on the top floor in one of the 4 seperate buildings. It provides the best view of...
See more room tips
  • Stayed November 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank JohnJensen1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 12 January 2012

This hotel is definitely not four star as claimed, rooms have little privacy, exposed to pool with no curtains. Staff unhelpful, management refuse to deal with complaints and not located close to beach or any facilities as stated. Appears to be much older than shown in website, taxi drivers outside charge exorbitant rates due to location. There are many hotels nearby that are of a far higher standard and quality... You get what you pay for really applies to this hotel.

  • Stayed January 2012
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Ssssssjkfkck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hong kong
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 3 January 2012

If you going to this hotel thinking that it's a four star hotel, you would be pretty disappointed. I have been to other hotel back in 2009 to phuket to a three star hotel and it was just as good, if not even better than Alpina.

We schedule a mini van for pick up at the airport, the driver was good and it took about 60 mins for the ride to the hotel. Both the van and the driver was good.

Once we arrive, the arrange of rooms were so so. The service and smile didn't give us the welcome we expect. Room service took about 30 mins and we were brought to our pool access room at the far end (with no direct access to the main pool).

The room we got smells like nobody live there for a week. It looks wore out and both the floor and the bathtub wasn't upto the standard of a four star, not even three star.

The room feels dirty and the daily room service was barely noticeable. no shower jel replace until we ask... no towel replace... etc

there is no bug screen at the door to the pool, so bug fly into the room whenever we walk in and out.

Only one room card was given for two people's home which was very inconvenience.

I would not recommend this hotel for people to stay if you are considering the pool access rooms.

  • Stayed December 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Godwin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Alpina Phuket Nalina Resort & Spa

Property: Alpina Phuket Nalina Resort & Spa
Address: 7/1 Ketkwan Road, Karon, Phuket 83100, Thailand
Region: Thailand > Phuket > Karon
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#22 Top resorts Hotel in Karon
#23 On the Beach Hotel in Karon
#25 Spa Hotel in Karon
#37 Family Hotel in Karon
#38 Luxury Hotel in Karon
#38 Romantic Hotel in Karon
Price range (per night): ₹ 2,358 - ₹ 12,905
Hotel Class:4.5 star — Alpina Phuket Nalina Resort & Spa 4.5*
Number of rooms: 140
Official Description (provided by the hotel):
Offering an eclectic mix of unrivalled services and facilities, Alpina Phuket Nalina Resort & Spa is the destination of choice for singles, couples and families alike. A combination of charming oriental hospitality showcased by friendly and personalized service and intelligently designed facilities creates a perfect holiday experience with memories to last a lifetime. The resort's peaceful setting fosters a laid-back and relaxed ambience in which guests can completely switch off and enjoy the luxury of the surroundings and the many facilities at their disposal. ... more   less 
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Also Known As:
Alpina Phuket Nalina Hotel Karon
Alpina Phuket Nalina Resort And Spa
Alpina Phuket Nalina Resort & Spa Karon

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