Nice hotel for relaxing and enjoying vacation at Phuket. Location is great - about 5 minutes walking to Karon beach, lots of restaurants, massage and travel agencies outside the streets, but not noisy at all in the hotel. The bellboys, the receptionists, the room services, the whole environment are absolutely fabulous, but NOT the spa staff. I thought the spa must be as good as other stuff, so tried twice to book a spa. I wanted to book a 9am spa on the day after next day, and was told it was fully booked by a lady. I said I had booked at the front desk the night before. The lady immediately responded by asking: "When? Where?" her tone and body language were disrespectful, sounded like I didn't tell the truth. But the truth is I DID book at the reception last night. It was an awful experience to be treated in that way when I was relaxing for my vacation. The lady is unprofessional working at a four-star hotel.
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- Also Known As:
- Centara Karon Resort Phuket Hotel Karon
- Centara Karon Hotel Phuket
- Centara Hotel Karon