We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Just about a 3 star”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Centara Karon Resort Phuket
Ranked #18 of 133 Hotels in Karon
Certificate of Excellence
Norfolk, United Kingdom
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Just about a 3 star”
Reviewed 2 April 2012

We have just returned from a week at the Centara Karon Resort. Unless you don't mind cheap and cheerful then don't bother. If you are expecting a traditional Thai welcome and service then don't bother. KIf you think you will not get ill, then don't bother.
Our room was large but tatty and compared to 4 stars in Bangkok, definately a 2. The Lotus restaurant is open and there are birds that take great pleasure in contaminating the food that is left open to the elements, so only eat fresh cooked and covered food and do not leave anything for the flies to land on whilst you leave your table. And the reaon for this warning is that Phuket has open sewers and open cespits and where do you think all these birds and flies have been before breakfast ??? Take a look around the childrens pool and you will not only smell the waste but you will see it through the open grills. We read headlines in the Karon local asking the locals to stop emptying their toilet buckets in the sea overnight - I jest you not!!! The staff are unfriendly, lazy and bordering on rude but then I understand there is no unemployment in southern Thailand but is that an excuse. Will we be back to Phuket NO, will we book any of the Centara Hotels again - NO. If you do decide to consider Phuket, then do some serious research beforehand.

Room Tip: Do not think you will get better finish with a more expensive room - you will not.
See more room tips
  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank spye62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management77, General Manager at Centara Karon Resort Phuket, responded to this review, 4 April 2012
Dear bennie10,
Thank you for your review. From the resort we can respond to any feedback (positive and negative) however your comments are unfair and misleading. If you wish to discuss your stay contact me directly on gmckr@chr.co.th.
Regards
Darren Shaw
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

3,734 reviews from our community

Traveller rating
    1,907
    1,261
    384
    126
    56
See reviews for
1,621
1,314
84
11
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (1,020)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
sunbury
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 April 2012

We have just returned from 15 wonderful days at the Centara Karon Resort. We went on a family holiday (4 rooms booked in the lagoon wing) and also had some friends meet us there.We have been to phuket before and stayedd at the Merlin (tritrang beach) so had high expectations.What a wonderful place full of smiling happy wonderful staff!By the end of our trip the staff all knew our 4yr old twin boys by name(mind u they are identical and they still never got it wrong!)Our wonderful cleaning lady was the most exceptional housekeeping staff we have ever come across, on a daily basis we had something different arranged on our beds,she even made little dogs out of face washes for my children and we looked forward every day to coming back to our rooms to see what she had left us.She made us feel very special.The bar staff at the lagoon pool especially Tor were the very best.We left feeling sad that we may not meet them again.I cannot tell you what a wonderful place this is.I could go on forever about the amazing gym staff,the wonderful ladies at the kids club,the bell boys who always called my children by name and gave them a high five,the wonderful food(we did not have a bad meal in 15 days and mostly ate at the resort as we used the baht bonanzer).We looooved the buffet nights and the shows, extremely good value and excellent food.We used the vans from the front many times as we found the tuk tuk mafia to be not so nice.Seriously, we got an airconditioned newish van cheaper than it would of cost us for 2 tuk tuks and back.He even came back and picked us up from Kata beach when we were finished and came down when he spotted me to carry my bags!This resort to us had no faults and all up there were 15 of us that would say the same thing.We didnt want to come home.Who ever is in charge of this place needs a big pat on the back for his excellent job at having such an amazing team of people who make this place so wonderful.We would never stay anywhere else again.Also for those on a budget we are still gobsmacked at how cheap drinks and food at this place was.For example you could get an icebucket with 3 smirnoff black vodka bottles for 159 baht!! Thats $1.65 a bottle..We drank many of those!!!Even in the resturants you could eat a fantastic meal in clean comfort for the same as what places like the red onion were charging.Why eat out?So as you can see we loved loved loved it.Now to grow that money tree so we can get back! Ness

Room Tip: Excellent views from the third floor of the lagoon building,the stairs were no problem for two 4yr o...
See more room tips
  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank mvhowell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management77, General Manager at Centara Karon Resort Phuket, responded to this review, 13 April 2012
Sawasdee mvhowell (Ness)
Thanks for taking the time to review our property. Whilst your review fell into the middle of some harsh reviews, it was refreshing and timely! We do care for feedback and whilst the vast majority is fantastic like yours, we do get some that tough reviews too. This is a reflection of guest expectations and of course our own short comings. When we get a great review like yours (to quote you) its all ‘high fives’!! Thanks Ness and friends for sharing your stay and your follow up email was received!
Look forward to you growing that money tree and returning soon!
Regards
Darren
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Essex UK
Level Contributor
112 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 28 March 2012

We were a party of seven family members aged from 54-68. Prior to our arrival we received an email from our travel agent informing us the hotel was overbooked and we would therefore be required to spend our first four days at the 5*Centara West hotel with a nice view of the planes landing at the airport. When I suggested our change be to the Centara Grand on Karon Beach our rooms suddenly became available. The hotel is located in a busy restaurant/bar area about 5 minutes from Karon Beach and could be a bit daunting for people who have never been to Thailand before though, as usual, is safe as houses.The check-in was a cinch and was handled very well. Three of of our rooms were on the first floor above the reception area overlooking the hills with the 4th overlooking the town area. As we use the rooms as a base only this was no big deal. The rooms themselves were a bit antiseptic with none of the usual little touches I have found in Thailand, this being my 6th visit. I would not recommend buying baht in the hotel as the exchange rate was some 8% less than the banks. Best rate is for travel cheques. We did participate in the hotel "baht bonanza" which I strongly advise if you like to spend a lot of time at the hotel. I saw from previous reviews some beds were seen as "firm". I beleive that the management have somewhat solved this problem by putting on "padded" overlays and I personally found them to be firm but comfortable. One problem I did find around the pools was a distinct shortage of umbrellas
vs beds and though Darren the manager did take steps to cure this problem there was still inadequate shade around the pool areas though im'e sure this problem is being worked on. We ate in the hotel 3 times and all food was excellent. Cocktails around the pool were very inconsistent with some really nasty margaritas being dished up. Also be aware, the only happy hour bargain is the beer as most 2 for one cocktails were just delivered in smaller glasses. There are hundreds of restaurants in this area all producing excellent meals and to spotlight any would be unfair. A night trip to Bangla Road, Patong, is allways worth a visit but this is not an area for the prudish. Also, there are many tour operators in the area and we just happened to use Karn Travel & Tour who are located just on the beach near the roundabout. Karn, along with her brother Pete, run a good service and like most things in Thailand, prices are negotiable. With Pete being an excellent english speaker and driver, this obviously makes life easier. Tours we did were Coral Island half day, excellent, James Bond Island, brilliant. Simon Cabaret, boring, basically if you like seeing men who are now women or women that were once men and look better than your misses miming western songs then this is for you. Phang Na adventure day (Elephant/ATV/White water rafting) brilliant. Be warned however that the rafting is not for the faint hearted. Further, give the waterfall a miss. This involves a walk down a haphazard path about 300 metres and worstly an up 300 metres and given that your feet will be wet, this is not a journey to be done with children, anyone unfit or in french designer trainers, otherwise known as Phillipe Phlops. Fantasea, OK but dated. Given that this was the 3rd time I had seen it since 2002 it has'nt changed much, in fact I swear I recognised one of the same chickens from my last trip to Fantasea in 2004. The newbies enjoyed it but once is enough. I leave the worst for last. This was with Nikorn Marine and was a deepsea fishing trip on a private launch (just four of us) and to be frank, I would have been happier with the captain of the Titanic at the helm. Its a long story of unmitigated disaster and in short ended up with one of my brothers having his thumb almost completely severed and spending the night in the local hospice having a pin inserted and then having to use every day of the next week having it dressed thereby completely screwing the rest of his holiday. Please note this was no fault of the tour arrangers. Health and safety just didn't exist. Before I complete War and Peace pt.II one final mention of the area. Karon is now so busy it is almost uncomfortable, the weather was decidedly iffy with humidity and heavy rain coming on a regular basis. The beach was full by 1030 with hardly any sunbeds available after this time and the sea, though lovely and clear, is prone to occasional large waves which arrive without warning and if you are not a strong swimmer or also spectacle wearer, this can be very disconcerting. Also, when we were in the water we were plagued by "stingers", the tiny jellyfish that feel like pinpricks. Will I be going back to Phuket?...........Nah. I will go back to Thailand but it will be back to Cha Am where me and me wife went to after this portion of our holiday.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank bewise56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management77, General Manager at Centara Karon Resort Phuket, responded to this review, 4 April 2012
Sawasdee bewise56,
Thanks for taking the time to review your Phuket holiday experience. It sounds like you party had very active time in Phuket! Your comments regarding our resort such as “food was excellent” and observations such as your check in was smooth and our ‘baht bonanza’ offer was appealing to your party, was great to read. Some issues you mentioned such as our resort over booking. Firstly I apologize for any inconvenience caused. When we have an over booking situation we try and find the best option for our guests. In this case we offered your party the 5 star Centara Grand West Sands as an alternative. As you did not accept, we offered to other guests who happily accepted our offer, hence rooms became available for your party.
I’m pleased you mentioned to me your party wanted more umbrellas poolside and I was able to immediately assist. Also that your bed needed padding and we could assist here as well. The cocktails don’t come out in different sizes for happy hour.
I’m pleased you are returning to Thailand.
Kind Regards
Darren Shaw
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane
Level Contributor
104 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed 28 March 2012

This is the fourth time I have stayed at this resort. Once again I was totally happy. Check in was speedy and efficient. I was surprised to find my travel agent Flight Centre had booked throu what they call MY TIME. This entitled me to some bonuses. First I was presented with a souvenir glass on arrival along with a discount voucher for the hotel spa for the Living Radiance Package, also a voucher worth 1500 baht to also spend at the spa. I had the Indian head massage and a French manicure. I had an ocean view room but if you arent into sitting on the balcony the lower and less expensive rooms are just the same. If yaounde are a familya traveling then go for a Lagoon room. The childrens pool has slippery slides and waterfalls.a a they also have children's activities throughout the day such as batik painting,face painting, nail painting just to name a few. The children's playground has been renovated since I was last here as well with more playground equipment. The temple markets are on every Tuesday and saturday from around 4:30 to 8:00 pm. Best restaurants in town are The Red Onion, Ying, Baan Karon and Pappas Pizza. Best massage is Nin, ask for Whan, Sa, Emma or Well, it is located one street over price is 400 baht for one hour oil massage. The going rate for a taxis to Patong is 400 baht, to Big C is 500 baht oner way. If you are heading into Patong go to the Jungceylon shopping centre for a great facial at Pimnara Spa, they have a special at the moment 50mins for 349 baht, one of the best facials I have every had. When shopping don't forget to bargin. Although I noticed prices have gone up in the last six months. The hotel has a fully equipped gym too along with pool table and table tennis table

Room Tip: The hotel offers upgrades at reduced prices when you check in. Tropical rooms are more quieter no k...
See more room tips
  • Stayed March 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank BrissieChook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management77, General Manager at Centara Karon Resort Phuket, responded to this review, 30 March 2012
Sawasdee BrissieChook,
Thanks for taking the time to stay with us at Centara Karon Resort for a fourth time. We really appreciate returnee guests and as a regular Trip Advisor contributor, your comments are interesting on a wide range of topics. Your tips for families staying in the Lagoon wing is valid, close to the waterfalls, water slides and the Camp Safari for kids as well as our upgraded kids play area. Im sure readers appreciate your tips on restaurants, spa’s (dont forget Spa Cenvaree) and taxi fares!
Hopefully we will see you very soon for visit number 5!
Kind Regards
Darren Shaw
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Karachi, Pakistan
Level Contributor
177 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed 28 March 2012

Stayed here for 5 days in April, had a great time.
The room was well furnished and decorated.
The staff was very courteous and helpful.
Exemplary service, food and hotel. The stay couldnt have been better.
The location is ideal as the beach is a short walk away and shops, bars, massage center, etc are all right next door.
No need to worry about noise as everything closes down by 11 - 12 at night.

  • Stayed April 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank adeelanwer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management77, General Manager at Centara Karon Resort Phuket, responded to this review, 30 March 2012
Sawasdee adeelanwer,
Thanks for the short and sweet review. Your comment “Exemplary service, food and hotel” is quite the accolade. I look forward to sharing with the team!
See you this April?
Best Wishes
Darren Shaw
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Karon hotels
1.1 km away
Centara Grand Beach Resort Phuket
4.0 km away
Chanalai Garden Resort
Chanalai Garden Resort
#13 of 57 in Kata Beach
1,026 reviews
0.6 km away
Novotel Phuket Karon Beach Resort & Spa
Show Prices
Show Prices
Show Prices
2.6 km away
Novotel Phuket Kata Avista Resort and Spa
0.7 km away
Mandarava Resort and Spa
4.7 km away
Katathani Phuket Beach Resort
Show Prices
Show Prices
Show Prices

Been to Centara Karon Resort Phuket? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about Centara Karon Resort Phuket

Property: Centara Karon Resort Phuket
Address: 502/3 Patak Road | Karon Beach, Karon, Phuket 83100, Thailand (Formerly Central Karon Beach Resort)
Region: Thailand > Phuket > Karon
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#5 Business Hotel in Karon
#7 Top resorts Hotel in Karon
#9 On the Beach Hotel in Karon
#11 Spa Hotel in Karon
#15 Family Hotel in Karon
#17 Luxury Hotel in Karon
#18 Romantic Hotel in Karon
Price range (per night): ₹ 3,618 - ₹ 13,827
Hotel Class:4 star — Centara Karon Resort Phuket 4*
Number of rooms: 335
Official Description (provided by the hotel):
At the heart of Karon Town, with an abundance of eateries and entertainment options at its doorstep and Karon Beach a short stroll away, the resort is perfectly located to experience the many facets of Phuket. As a destination in its own right, Centara Karon Resort Phuket fulfils every holiday aspiration, from pure bliss at Spa Cenvaree to active holidays and family fun with activities galore, yoga sessions, three swimming pools, waterslides and a kids’ club. This four-star resort, laid out within beautiful gardens backed by green hills, is comprised of four very distinctive residential zones. Couples and small families will find the rooms and Honeymoon Suites at the Terraces a comfortable retreat, and enjoy the option of ocean view or a private outdoor Jacuzzi; while families and groups of friends are spoilt for choice with spacious guestrooms set moments away from the waterslide and games of the Lagoon pool. The generously-sized one- and two-bedroom Cabanas feature a private terrace with a plunge Jacuzzi. As a fun place for families, the resort has a kids’ club with daily activities and three expansive swimming pool areas complete with three children’s pools for the younger ones to splash in, two waterslides and pool games. Pool parties are held regularly, and other activities include tennis and football. The resort also has two restaurants, a sports bar, and three swim-up pool bars A scheduled shuttle service takes guests from the resort to Patong, and Phuket International Airport is reached in less than one hour. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Agoda, HotelQuickly, Fastbooking and Ctrip TA so you can book your Centara Karon Resort Phuket reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Centara Karon Resort Phuket Hotel Karon
Centara Karon Hotel Phuket
Centara Hotel Karon

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing