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Reviews (3,468)
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Reviewed 17 March 2018 via mobile

It was a wonderful stay at Le Meridien. I must appreciate the hotel staff for their warm welcome and gesture. Rooms were very neat and clean. Swimming pool was awesome. We enjoyed the cocktail party arranged by hotel. It has a private beach which is the best part of hotel. Each and every part of the resort was beautiful. We enjoyed our honeymoon a lot. Thanks SPG and Marriott group.

Stayed: February 2018, travelled as a couple
Thank gtmanu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 March 2018 via mobile

My husband and I stayed at this hotel for 4 days and must say, the private beach at the hotel was beautiful and extremely clean, with no public interference. Crystal clear water.

Hospitality was great by the staff, very welcoming.

The Thai and Italian restaurants had delicious vegetarian food, and they catered to our taste.
Will definitely be visiting again.

Stayed: March 2018, travelled as a couple
Thank Reema G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 March 2018 via mobile

Spent there a week around the New Year. Lovely place. Very relaxing, but if you fancy there are lots of free amenities for children and grownups. Restaurants are all very nice, although just out of the door you may get nice local food for a lot less... Try the sailing yacht for a day, it will make a great experience for everyone.

Stayed: January 2018, travelled with family
Thank Pierpaolo R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 March 2018 via mobile

500m of private beach won my heart right away. Along with friendly English speaking staffs were just a cherry on top. If you are considering Phuket for a visit, spurge a little and stay here. All worth every penny.

Stayed: March 2018, travelled as a couple
1  Thank Nicole K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 March 2018 via mobile

Hotel was still good but service was defenitely worse than our previous 5 visits.

It looked like the new management was focussed on cost-cutting and less on customer retention.

Our observations:
- we had to leave day early due to changes in the flight schedule. There was no option to change our reservation due to the refund-policy. Although legally correct, this was done in one of our previous stays.
- no fresh fruit platter every day (only at arrival). This was custom in all our previous visits. We asked for it, but it was not possible.
- no polo shirt as welcome gift. Although not necessary, this was a nice gesture, which was also stopped this year.
- no life guard at the beach anymore ? Not really a problem for us, but again an exemple of cost savings, which in case of families with kids is not very good.
- much less pool cleaning (in previous years constantly.

Stayed: March 2018, travelled as a couple
2  Thank Bart R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julian_Lowry, General Manager at Le Meridien Phuket Beach Resort, responded to this reviewResponded 13 March 2018

Dear 'Bart R'

Thank you for staying with us on your return to Phuket. I sincerely regret that your stay with us this time was not as enjoyable as your previous ones. I am very concerned with the different perspectives you have of your previous stay and the most recent one and would certainly like to look into this further. I apologize if we failed your expectations. When you have a moment, please email your reservations number along with any other details of your stay to feedback.phuketbeach@lemeridien.com. This would allow us to further review your stay details. Meanwhile, I wish to assure you that we have not made any programme changes that would decline the presence of lifeguards in the pool and beach and I will add these points into our review. Many thanks in advance for your kind assistance. Meanwhile, we hope that you will consider staying with us again. We will be grateful for the opportunity to regain your confidence.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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