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“Fantastic, ideal for families”

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Centara Grand Beach Resort Phuket
Ranked #15 of 132 Hotels in Karon
Certificate of Excellence
Christchurch, Canterbury, New Zealand
Level Contributor
83 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Fantastic, ideal for families”
Reviewed 3 August 2012

We stayed here with two other couples, and found the accommodation and service superb. Because we did not bring our children, it was kind of not ideal to stay here as it really has the most amazing pools, water slide, even a rock cliff that you jump off, lazy river, and spa areas....
it made me miss my children!!! The Italian restaurant on site was fab, and also the rooftop bar, very romantic, and they made good cocktails. We had a massage from the old lady on the beach but there was better massages down the road in the township, and cheaper....be aware happy hour is 4-6pm, and its buy one get one free!! The rooms were spacious. Brekky in main restaurant was ok, reasonable variety not as good as Bangkok hotel

Room Tip: The spa on the balcony rooms have a stunning view and two loungers, not much room though.. no lounge...
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  • Stayed July 2012, travelled as a couple
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    • Sleep Quality
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    • Cleanliness
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Helpful?
5 Thank Margie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (682)
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English first
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 August 2012

Myself, my wife and 2yr old daughter just came back from this hotel. It's a great hotel in a good location as you are not in the middle of town and you are not secluded either. You can walk to Karon town (15mn) or get a cab or tuk tuk to Patong for about 300baht. The hotel is catered for families and has slides, lazy river, 4 pools (1 adult only) and the beach is public but very quiet which is great.

The negatives are that thr beach doesn't have umbrellas so if you have children, you have to stay by the pool or pay 100bhat a day to rent an umbrella, there are only 2 restaurants and we went on the low season but the restaurants couldnt cope with the amount of people there. We had to queu for the buffet and queu for the food as they would take ages to replace it. The food variety is good but i have tasted a lot better food outside the restaurant. its also supposed to be an hotel for families but there arent any lifts to the rooms and the toilets through out the hotel dont have any baby facilities so you always need to go the room to change your baby.

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kittnina21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wales
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 2 August 2012

stayed 10 nights here in july, rainy season - bit of a mistake but was our 25th wedding anniversary and that date does not change. spa sea view room, spa did not work! food and drinks were on average 5,6 or 7 times more than in the town but that was a 20 min walk or about £5 taxi ride. we did suffer from food poisoning there but it could have been from the town, pool, ice in drinks?? who knows. when it rains, it rains all day long and there isn't much to do. the beach next to the hotel was public with local vendors on the hotel property line, and the beach was less than clean, a shame the hotel did not bother to at least litter pick on the beach where it fronted the hotel. the grounds themselves were clean and maintained, the room was lovely and the food we eat there was good (we could not risk even a 5 minute taxi ride to Karon) . So, prices, 3 course buffet in the hotel £25 each, bottle wine £20, all prices on the menus had 10% service charge extra then 7% tax so a can of sprite was 90baht then with charges came to 105. the same can in the 7-11 in town was 15baht WOW. small beer in the hotel 130b plus the extra charges - went to the 2 chefs bar in town and a pint of same beer was 60- no extra charges. So, overall, poor weather, bad tummies, expensive food n drink, less than clean beach, but nice room, grounds and pools, we have been to better places- advice- go in the dry season, eat out, if you stay by the pool take your own drinks bought in town and keep them cool in the mini bar fridge PS 2 chefs in Karon was very good as was Bamboo as for theRed Onion- what the heck is all the fuss about- cheap but not up to much. if you want a little more style and service (and better food) try the others i mentioned, in either of those about £20 for 2 people with a couple of beers.

Room Tip: rooms in blocks nearer the beach have less steps up to them, blocks behind pool are on a hilside
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  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank expert_relaxer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 August 2012

We stayed at the Centara Grand Resort last week, we wanted a family holiday, suitable for both ourselves and our two sons. We found the hotel to be fantastic, the staff extremley friendly and helpful. My two year old son came down with a very bad flu, the hotel customer relations manager had been told by housekeeping when making up our room that my little boy was running a very high fever and I was unsure of how to get in contact with the doctor. Within minutes of housekeeping leaving our room, the customer relations manager was knocking on the door, and had contacted the nurse. The nurse shortly came to our room and we decided to call the doctor. Within half an hour, the doctor had been to see my son and provided medicine. The customer relations manager came and checked daily on how my little boy was feeling and even brought him a big plate of cookies and milk. She and the other staff bent over backwards to help out, we have stayed in many resorts and I have never found the staff to be as helpful or caring as this one.
We found everything in the hotel very reasonably priced, the meals were not at all expensive, the cocktails extremley reasonable for a 5 star resort, converting to approx $10 aussie.

We had a delux spa ocean facing room, it had a massive balcony with lovley day beds and plenty of seating, we found the room to be very comfortable. The only thing was we were expecting 2 x double beds, but the room was configured with 1 x king and a roll away, so it was a little cosy, but it did not bother us too much as we only used the room to sleep and shower!

The resort is very handy for Karon town, only a 15 minute walk along the beach. Would recommend "Two Chefs" restaurant for a great meal, and also the Irish pub, HUGE meals and all very good prices. Lots of other nice little restaurants in town that are all very clean and good value.

All in all, we found the place to be brilliant, our 8 days was simply not long enough and we plan on returning again next year for 2 weeks.

Would highly recommend this hotel, one of the best we have ever stayed at for value for money.

I

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank jennifer b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
68 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 1 August 2012

What a an amazing resort. Firstly it is huge , so if you want something quiet and boutique feeling this is not for you.
We had a private pool room, and while the pool is small it is just beautiful with an infinity edge overlooking the resort grounds and out towards the ocean.The room itself is lovely with a beautiful bathroom. We were sharing with our kids so it was a touch quishy for all of us and would probably be better if the room was bigger and the bathroom smaller.
The staff were fabulous , great great service. We were really lucky to get club access as a free upgrade. The club is lovely, small and intimate but they do allow children which was great for us. The club do 5 small meals a day so you can go anytime for a drink or snack and they include free wifi within the resort and 2 pieces of washing per day- great bonus for us.
The grounds are amazing- 2 waterslides, amazing lazy river, 2 jumping rocks, 2 spas, 3 pools plus the adults pool. The kids were in heaven!!! They have a great kids club so the kids can escape the heat and the staff are great and do lots of great activities with the kids. The only problem with all of this is we found it very difficult to get the kids to leave the resort at all- they just loved it. This is our first trip to Thailand with the kids , and usually we are not resort people we have breakfast and are out for the day but we just had to let them enjoy this place to its full! Breakfast was terrific, huge choice, great food and you never felt crowded or in a queue for food. It is about a 10 walk along the beach into town so no problems there.
So a big thankyou to centara- was an amazing first trip for our kids and we for the first time actually enjoyed staying at the resort!

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KylieOberon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Centara Grand Beach Resort Phuket

Property: Centara Grand Beach Resort Phuket
Address: 683 Patak Road, Karon Beach | Muang, Phuket, Karon, Phuket 83100, Thailand
Region: Thailand > Phuket > Karon
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Karon
#7 On the Beach Hotel in Karon
#8 Spa Hotel in Karon
#14 Luxury Hotel in Karon
#22 Family Hotel in Karon
#29 Romantic Hotel in Karon
Price range (per night): ₹ 7,621 - ₹ 20,797
Hotel Class:5 star — Centara Grand Beach Resort Phuket 5*
Number of rooms: 262
Official Description (provided by the hotel):
Drawing its design theme from the classic Sino-Portuguese architecture that characterises Phuket Town, Centara Grand Beach Resort Phuket is set directly on the sands at Karon Beach, backed by a green hill, and grouped around its own water park. The resort offers a memorable holiday experience for everyone: couples and families will love the exhilarating leisure activities, the water sports, and of course the water park, and corporate and incentive groups have fine meeting facilities. The accommodation offers a comforting and relaxing ambience for all, and for guests preferring seclusion, the villas provide exclusivity along with great views, and come with the Club category benefits. The award-winning spa, SPA Cenvaree, is a luxurious treat that everyone will enjoy, and has suites for singles and couples. The drive to and from Phuket International Airport is easy and convenient, and takes less than one hour by road. ... more   less 
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Also Known As:
Centara Grand Beach Resort Phuket Hotel Karon
Centara Grand Beach Resort Phuket Karon

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