Overall an excellent stay at the Indigo.
First impressions were of a large sprawling and confusing resort. I think that this is a by-product of the buggy ride from reception to the room which follows a path around the periphery of the resort. The maps handed out at reception did not seem particularly helpful for navigation, but after a walk around (and a couple of wrong turns) we quickly got our bearings.
We were staying in a “premium suite” which is one of the newer buildings/areas of the resort. I thought that this area was nicer than the original buildings, offering a more spacious, open outlook.
The room itself was probably not as large as we expected, having given up some space to the walk in wardrobe area, and the bathroom is probably an inefficient use of the space available.
However, the décor is very chic, in an industrial/modern sort of way, which we liked.
The grounds/pools are attractive and well laid out and maintained.
If you are looking for a quiet adult orientated holiday, be warned that there were a lot of children about (mostly pre-school age) during our stay, most notably at breakfast time. However, for the rest of the time, the resort is big enough to offer separate adult and children's pools, which meant you can still chill out peacefully, if you wish. Even down at the beach club, this was not a particular problem.
Probably, one of the best breakfast buffets we have seen anywhere, and we were well set up for the day.
We had a couple of snacks in the Tin Mine which were good. We also enjoyed Valentine's evening in the Rivet Grill where we again enjoyed the unusual industrial but chic design. The service couldn't be faulted, and the food was good, although not outstanding given the prices.
Overall, service throughout the resort was excellent, although I felt was little let down in a couple of areas.
Surprisingly, the receptionists seemed rather chaotic and not particularly welcoming. Perhaps we just arrived and departed at particularly busy (and therefore “bad”) moments, and on arrival we received no refreshment, nor cold towel, as we had at the other hotel used during our stay on Phuket.
Also, the staff in the Tin Mine, although always friendly enough, they seemed to have a habit of turning away before they had properly delivered the food to the table. Not helpful if you want to ask for anything else!
Our other destination on the island had been Kata, and we far preferred the Nai Yang location. It may not suit party animals, but if you are looking for a quiet (ignoring the odd aircraft) location, this is basically a nice place to be.
Despite my minor reservations above, we would definitely stay again.
- Official Description (provided by the hotel):
- Nestled in its own private paradise adjacent to unspoiled Nai Yang Beach and Phuket Airport. A Bill Bensley design masterpiece and a member of Design Hotels, The Slate manifests an avant-garde expression of Phuket heritage, its rich culture and traditions with bold design and fearless imagination. A place where family legacy meets raw design, industrial beauty interrupts with unexpected elements. The all-suite property offers 177 accommodation choices, 7 luxuriously designed Pool Villas, 8 restaurants and bars, 3 outdoor pools, beach club, art gallery, fitness studio, tennis courts, 'Tin Box' kids club, award-winning Coqoon Spa, conference facilities and Thai cooking classes. ... more less
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- Also Known As:
- Indigo Pearl Nai Yang
- Indigo Pearl Phuket
- The Slate Phuket/Nai Yang