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“The pearl that's a gem” 5 of 5 bubbles
Review of The Slate

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The Slate
Ranked #1 of 9 Hotels in Nai Yang
Certificate of Excellence
UK
Level Contributor
33 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“The pearl that's a gem”
5 of 5 bubbles Reviewed 22 April 2012

Overall an excellent stay at the Indigo.

First impressions were of a large sprawling and confusing resort. I think that this is a by-product of the buggy ride from reception to the room which follows a path around the periphery of the resort. The maps handed out at reception did not seem particularly helpful for navigation, but after a walk around (and a couple of wrong turns) we quickly got our bearings.

We were staying in a “premium suite” which is one of the newer buildings/areas of the resort. I thought that this area was nicer than the original buildings, offering a more spacious, open outlook.

The room itself was probably not as large as we expected, having given up some space to the walk in wardrobe area, and the bathroom is probably an inefficient use of the space available.

However, the décor is very chic, in an industrial/modern sort of way, which we liked.

The grounds/pools are attractive and well laid out and maintained.

If you are looking for a quiet adult orientated holiday, be warned that there were a lot of children about (mostly pre-school age) during our stay, most notably at breakfast time. However, for the rest of the time, the resort is big enough to offer separate adult and children's pools, which meant you can still chill out peacefully, if you wish. Even down at the beach club, this was not a particular problem.

Probably, one of the best breakfast buffets we have seen anywhere, and we were well set up for the day.

We had a couple of snacks in the Tin Mine which were good. We also enjoyed Valentine's evening in the Rivet Grill where we again enjoyed the unusual industrial but chic design. The service couldn't be faulted, and the food was good, although not outstanding given the prices.

Overall, service throughout the resort was excellent, although I felt was little let down in a couple of areas.

Surprisingly, the receptionists seemed rather chaotic and not particularly welcoming. Perhaps we just arrived and departed at particularly busy (and therefore “bad”) moments, and on arrival we received no refreshment, nor cold towel, as we had at the other hotel used during our stay on Phuket.

Also, the staff in the Tin Mine, although always friendly enough, they seemed to have a habit of turning away before they had properly delivered the food to the table. Not helpful if you want to ask for anything else!

Our other destination on the island had been Kata, and we far preferred the Nai Yang location. It may not suit party animals, but if you are looking for a quiet (ignoring the odd aircraft) location, this is basically a nice place to be.

Despite my minor reservations above, we would definitely stay again.

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  • Stayed February 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank donnyjs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,468 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (589)
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English first
London, United Kingdom
Level Contributor
37 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed 22 April 2012

We got upgraded after our room was not ready when we arrived late afternoon. We had a fantastic room with a plunge pool which the kids enjoyed tremendously. The swimming pool was nice albeit a little crowded, therefore the kids elected to use the plunge pool instead!
Service was good and the location ideal for proximity to airport and beach.

  • Stayed May 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank LazyRico
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reading
Level Contributor
28 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 bubbles Reviewed 22 April 2012

Set in luscious gardens with a contemporary twist which would make Irish Celebrity Gardener, Diarmuid Gavin proud. Check-in was non-existent, albeit at midnight, no concierge to meet taxi but receptionist appeared quite quickly. Shown to room, which was a premium pearl, passable as a twin. Hotel is "themed" on a tin mine industrial scheme, quite different from anything else I've experienced in Thailand. Accommodation is comfortable as reviews, food is excellent in all outlets especially Black Ginger Restaurant where I would also highlight the excellent service. In other areas, service lacked the Thai magic expected. Hotel was undergoing refurbishment, but be under no illusion, this is a major project and far from cosmetic as it was described upon booking. Work started at 0830 sharp and ended 2000, sometimes later. However the noise of jackhammers and circular saws did blend into the background. Resort is sufficiently big to require sign posting, which were chaotic to say the least with most guests spending their 1st day looking lost. Choice of 3 pools, beautifully positioned in landscaped gardens, however to be a 5* I would have expected more attentive pool service and better quality pool furniture. On our last night our air-con in our room failed resulting in a poor night’s sleep, room key failed even after requesting a later check-out. Whilst filling time before departure, we were asked to leave the one and only open bar due to a "guest" party, not quite sure what we were if not guests? This was both a humiliating and disappointing end to an otherwise good week. I would note the rudeness member of staff was the general manager himself.

  • Stayed November 2011, travelled with friends
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Travelboy76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangkok
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 20 April 2012

Such a nice hotel ! Design and atmosphere is very well thought and displayed. Harmonious, and never unbalance or too much. Rooms are very comfortable (We had a Private Pool Pavilion), and privacy 100% respected. Amenities are good qualities. All the team is very helpful, smiley and welcoming. The property is huge. It seems family are separated from couples or individuals. 3 swimming pools, 2 for "Adults only" which is very good ! The beach is probably not the most beautiful beach in Phuket, but nice anyway. The team there is serving regularly free ice-creams, and there is even a "tanning butler" with all sun creams available... I will definitively go again !

  • Stayed April 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank PandaBKK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong
Level Contributor
58 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
4 of 5 bubbles Reviewed 20 April 2012

I decided to go to Phuket 3 weeks before Easter and this is one of the two hotels that have availability. I am very happy that I picked the Indigo -- it's located in the quiet part of Phuket, you have a dive centre located inside the premises, and you have everything you need within walking distance. The outdoor balcony attached to each room is great--it gets cooler in the evening and one gets to sit outside and enjoy some fresh air.

The hotel is huge with three separate pool areas, so even though there has to be around 400+ people staying there, you don't feel cramped. In fact, I didn't see the presence of many guests except for breakfast time when everyone is at the hotel restaurant.

The hotel is very environmentally conscious, which is very positive. You should consider bringing your own beach towel if you are venturing beyond the pool or the beach club. The hotel only offer 2 sets of towels in room. We ended up going diving everyday with the dive center and there are lots and lots of rare species to see in the area.

There are a number of good restaurants in the village right outside the hotel -- and the food there (Batik Seafood and Octopus) is often better than what the hotel can offer.

Overall, the Indigo is a great 4 or 4.5-star hotel. (You can tell that the staff can't always cope), and I will consider coming back due to its quiet location.

  • Stayed April 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank cosmic_dot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Slate

Property: The Slate
Address: | Nai Yang Beach & National Park, Nai Yang, Sakhu, Phuket 83110, Thailand (Formerly Indigo Pearl)
Region: Thailand > Phuket > Thalang District > Sakhu > Nai Yang
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Nai Yang
#1 Luxury Hotel in Nai Yang
#1 Top resorts Hotel in Nai Yang
#1 Family Hotel in Nai Yang
#1 On the Beach Hotel in Nai Yang
Price range (per night): ₹ 6,223 - ₹ 37,141
Hotel Class:5 star — The Slate 5*
Number of rooms: 177
Official Description (provided by the hotel):
Nestled in its own private paradise adjacent to unspoiled Nai Yang Beach and Phuket Airport. A Bill Bensley design masterpiece and a member of Design Hotels, The Slate manifests an avant-garde expression of Phuket heritage, its rich culture and traditions with bold design and fearless imagination. A place where family legacy meets raw design, industrial beauty interrupts with unexpected elements. The all-suite property offers 177 accommodation choices, 7 luxuriously designed Pool Villas, 8 restaurants and bars, 3 outdoor pools, beach club, art gallery, fitness studio, tennis courts, 'Tin Box' kids club, award-winning Coqoon Spa, conference facilities and Thai cooking classes. ... more   less 
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Also Known As:
Indigo Pearl Nai Yang
Indigo Pearl Phuket
The Slate Phuket/Nai Yang

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