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“Wonderful view, nice sauna, service untrained”

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SENTIDO Seehotel am Kaiserstrand
Ranked #1 of 1 Hotels in Lochau
Reviewed 31 May 2016

"Nein, wir können heute abend nicht auf der Hotelterrasse reservieren, wir machen das nicht, wenn viele Gäste da sind."
"Nein, unser Badehaus hat heute nur bis 17:00 geöffnet, sie bekommen keine Getränke mehr."
"Es tut uns leid, auf der Dachterrasse des Badehauses gibt es Sekt nur in Bechern, nicht in Gläsern"

Mixed feelings with this one.
++ A very good view to the snow hills of the alps.
++ A very high quality of food. Very good for people with alergies.
+ A nice Sauna
+ Bicycles for the guests
+ Kitchen is good, well cooked, but with not much creativity
+ Wine from Aufricht
o rooms are acceptable. (size okay, bath okay, beds soft)
o swimming pool acceptable, quite warm.
- The gym room has only 4 pieces, which are: 1bike, 1walking machine, 2 cross trainers, no bench, no weights...
- the bath house is a restaurant, no sauna.
-- the bath house has a nice view, but is rent externally during evenings. No drinks from 17:00 So no nice sunset with a glass of champaign.
-- Unflexible rule set. Mind set is rules driven not customer oriented.
-- Waiting time in restaurant, even got asked to help ourself

All in all the spent was okay. I guess, there is a lot of pressure to the staff. So as a guest we only felt partially welcome. We intented to go there for a wellness weekend but had several discussions about basic things. As this is the task of management and the hotel group, we will avoid from now on hotels from Sentido group.

Room Tip: best rooms with view to the lake in 3rd and 4th floor
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  • Stayed: May 2016, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank HerBaden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (419)
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14 - 18 of 419 reviews

Reviewed 1 February 2016

We arrived on Fridayafternoon and were greeted by very friendly front desk personal. The junior suite was fabulous. Great view of the Lake and Bregenz in the distance. Breakfast is a dream, everything you expect from a four star hotel. The wellness is not that big, but well organized and clean. Overall a great place, friendly and helpful staff, comfortable rooms and a fab breakfast. Dinner was not too exciting.

Room Tip: Lake view junior suites.
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  • Stayed: February 2016, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Boris C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 January 2016

This is very large hotel. It has Spa and resturant. Rooms are small with shower. Resturant good. Spa with one sauna with view of lake. Swimming pool and 3 more saunas and Spa with cosmetic and massage. Didn't try the Spa.
Bed was very soft. Many electrical outlets.
A train stops very close to hotel. There is really a nice walk on the edge of lake. You can either walk to Bregenz and/or Lindau.
Nice

Room Tip: We had lake view in 209
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  • Stayed: January 2016, travelled as a couple
    • Value
    • Location
    • Service
Thank Jim0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 January 2016

At the Arrival it looked like a fantastic place. I was there for a three day Business Meeting/Seminar. The rooms are nice, but I didn`t like the softness of the matress, so I didn`t sleep that well. The breakfast was very good, but also not cheap (Euro 25,-). The rest of the meals didn`t fulfill my expectations. The Service personell was not very friendly and slow. We tried to order a coffee after lunch out on the Patio and after 15 min waiting, i went inside to complain, that no one served us. So after this you can immagine how friendly the waiter was. So all around not such a positive experience.

  • Stayed: November 2015, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank 989manib
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 December 2015

Knowing lake Constance from buzzing summer season coming back here around this time of year was worth it! Quiet, laid back atmosphere, beautiful views, excellent lavish breakfast - nice and friendly staff, very good concierge services from front desk clerk with profound knowledge on places need to see or not need to see... Insider knowledge :-)

Stayed: November 2015
Thank BvDC1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about SENTIDO Seehotel am Kaiserstrand

Address: Am Kaiserstrand 1, Lochau 6911, Austria
Region: Austria > Austrian Alps > Vorarlberg > Lochau
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Lochau
Price Range: ₹ 10,341 - ₹ 26,602 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — SENTIDO Seehotel am Kaiserstrand 4*
Number of rooms: 102
Official Description (provided by the hotel):
Tastefully chosen colour combinations, high-quality materials and light-filled interiors. The new face of the lake front hotel is presented in a modern and timeless fashion, complimenting the building's dignified past.Every room and suite at the Seehotel Am Kaiserstrand pays homage to this beautiful lake: refreshing, crystal-clear and full of possibilities.Whether you are here on holidays, enjoying art and culture or taking a business trip: you will find your own personal hideaway and plenty of space to relax, rejuvenate and unwind. ... more   less 
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