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30 - 35 of 427 reviews
Reviewed 9 January 2010

We checked into your 4-star hotel for 2 nights from 30 December 2009. On the first night, we were highly impressed with the facilities. On the 2nd night, after returning from our night out at Eiffel Tower to welcome the New Year, we returned to the hotel. We were very tired and hoped to have a drink in our room before going to bed. To our great disappointment, our kettle had been confiscated from the room and there were no sachets of tea or coffee. The toiletries (soap, shampoo, conditioner, body lotion) were not replenished. It seems to me that the hotel management assumed that the guests would not be taking shower or having any drink after returning to the room after midnight. They also took for granted that, after all, we would be checking out the next day so there was no need to provide any service at all.

  • Stayed: December 2009
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1  Thank goldenorchid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 September 2009

First let me say it was not all the hotel fault. Where I booked the Hotel via choice group who runs it hotel they said it the 25 minutes from euro disney and 35 40 to central paris.
I call to say around 7 out flight had arrive late the guy said no problem when you get to the train station just call and the free bus would some get you.
I arrive there at about 12, call the hotel for about an hour no answer when at 1am some one answered he said he could not help me at the bus was not running any more. I asked for a cab number he said he didn't know one, He than said he was the only one there and he could not help me.
I asked for the number of the police to see if i could get a lift from the train station to the hotel. I was told to look in a phone book.
Now please bear in mind i have my son of 3 years old and sister of 16 with me in a country we have never been to before, we are at a train station that is now empty of any one but us with no security guard. It is now 3am in the morning and we are still there. When the staff member of this hotel finally looks for a number for a cab. I'm told by the cabby machine that they one work until 130am and try again at 630am.

I had to put my son in the suitcase to keep him warm.

would I recommend this hotel not if it was the only one in paris and they where going to pay me a million dollars to do so.
not if it was going to save my life.
not ever

  • Stayed: July 2008, travelled with family
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3  Thank rosalyn1layne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2009

The rooms are clean and good, but because of the very poor service (people at the front desk are unfriendly and full of excuses) we found the stay to be rather unpleasant. The general manager of the hotel is a nice man, and tries to be helpful, but he is not someone you deal with unless there is a serious problem. We would not stay at his hotel.

  • Stayed: July 2009, travelled on business
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Thank supernova87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2018
Google Translation

Room Tip: belle vue, calme, reposant
  • Stayed: July 2018, travelled with friends
    • Value
    • Rooms
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2018 via mobile
Google Translation

Stayed: May 2018, travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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