I selected this place due to it's mostly good reviews and pictures of it's 'country' atmosphere.
-there was one friendly woman at the front desk (vicky).
-one extremely unfriendly woman at the front desk. i witnessed her rudeness to several people--she seemed to have nothing but angry glares for everyone who approached the desk.
-very average to below-average food.
-unprofessional service: our room was w/out water when we moved in. after them promising to have it fixed all day (and showering down at the pool), it was still not fixed by the morning. that morning, when trying to decide whether to stay another night, they promised it would be fixed that day. we came back in the evening from a long day island hopping to find that we still couldn't take a shower, and everything was exactly the same as before. i understand that these things can happen, but there was no offer of refund, or upgrade: only the offer to move to an inferior room and what seemed like almost total apathy from the staff.
Bottom Line: there is much better value to be found all along Kata beach, nicer rooms at roughly the same price. it puzzles me that the reviews seem to be mostly good, as honestly even w/out the no-water incident there is absolutely nothing special at all about this place. sub-standard from top to bottom.
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- Also Known As:
- Kata Country House Hotel Kata Beach
- Kata Country Hotel
- Kata Country House Phuket/Kata Beach