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“Again, perfection”

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Boomerang Village Resort
Ranked #19 of 56 Hotels in Kata Beach
Certificate of Excellence
melbourne
Level 4 Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Again, perfection”
Reviewed 2 August 2012

This was my 4th visit to this hotel and I cannot say more than - perfect. Quiet, pleasant, great staff and food. Away from the bustle but close enough to get there quickly. A home-away-from-home. This place is designed for a total relax for those that want luxury but do not want the fuss or cost. Simple, elegant design and perfect for a getaway for family and friends.

  • Stayed April 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank bettyboppy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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938 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (119)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
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English first
Level 2 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 August 2012

My partner and I stayed here for 4 nights.
The staff were very welcoming and the airport transfer was well arranged.
We had a pool suite and were very happy with the room and facilities.
Tours were booked by the staff for us and charged to our room which was fantastic.
Breakfast was delicious and had a couple of other meals from the restaurant, also delicious.
Free wifi in the rooms also. They also have sun lounges at a dedicated spot on Kata beach.

Can definitely recomnend this place!
We will be back :)

Only downside is that you are always first to be picked up and last to be dropped off when you do day tours which makes for a long day, sometimes not back till 7:30-8:00pm. This isn't any fault of the hotel though.

  • Stayed July 2012
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
1 Thank Narelle G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth WA
Level 5 Contributor
71 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 31 July 2012

We stayed for 5 nights in a garden suite and could not have been happier. The rooms are very large and the bathroom was very nice. The pool area was great and the breakfast was good. This is a great hotel for the price....perhaps a little far from the beach for some people and it is a trek up the hill when you walk back but these are very small issues when compared to the lovely gardens and they also make a car available to drop you and pick you up. The staff were all very helpful and friendly. Would certainly stay on a return visit.

  • Stayed July 2012, travelled as a couple
    • Value
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Helpful?
1 Thank Sydlisa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denmark
Level 5 Contributor
95 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed 26 July 2012

Boomerang Village Resort might not be a pig - but there is certainly applied a lot of lipstick - and a lot of it is more annoying than really helpful.
It starts at check-in, where we were presented for a number of cards: room number card, breakfast cards, address card, taxi card etc. You don't really need any of them, not even the breakfast card which they are not asking to see. Instead they ask you to sign in for the breakfast - both adults as if I replaced my wife with an outside visitor overnight.
The taxi card is supposed to provide access to 100Bath transfer inside Kata town, but similar to the free beach transfer, the car was not available when we needed it, so we were left on our own.
Once the cards were dealt we were shown to the room, which looked very nice, with a great view over the town and sea. After a few hours the temperature was however still at 28C, despite the A/C. it turned out that the outer wall was subject to direct sun, and acted a a heating plate. Next morning we still had 26C in the room. Hardly comfortable, so my advice to people appreciating a bit more comfortable room temperature is to avoid room 120 - or better avoid Boomerang Village at all.
Because the next day we changed to a different room due to a booking issue. It was a bit less hot, but we never managed to get it below 24C, which in my mind really defies the purpose of having A/C at all.
Other issues including getting a wrong room key at check-in, repeadtedly having to ask for towels (three times in one day), having to ask for new supplies of water. The staff are all very kind, but they really do not deliver at all. They do apologize a lot, but I would rather have the expected service.
I have travelled a lot in my life, but never had so many issues in one place. The place is beautiful, but they do not deliver at all.
We were very disappointed and will definitely not come back.

  • Stayed July 2012, travelled with family
    • Value
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Helpful?
4 Thank peejay_dk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
boomerangphuket, Public Relations Manager at Boomerang Village Resort, responded to this review, 28 July 2012
Thank you for your comment.
We apologize for the inconvenience with the air conditioning for room 120. In this moment we have a problem with the power supply which makes the air conditioning system of some rooms perform under the best. With the cooperation of the electric company we are setting up a new transformer which will guarantee enough power for all our needs. Everything should be up and running within two or three days, after that all air conditioners in all rooms will be able to perform to the maximum.
Sadly our resort is not an island, complete in itself, and we still depend on outside services to guarantee our service. Unfortunately during your stay we experienced problems with the power supply and once with the laundry, which caused a delay in delivering new towels to the rooms.
Again, we apologize
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, China
Level 6 Contributor
48 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 22 July 2012

The beautiful place close to Kata beach. I enjoyed the day and lights around the pool. I had a deluxe room with sea view, nice bathroom and a huge and comfy bed. The staff is really friendly and helpful. I will come again!

  • Stayed July 2012, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kllkelvin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Boomerang Village Resort

Property: Boomerang Village Resort
Address: Patak Soi 10 | Mueang Phuket District, Phuket, Kata Beach, Karon, Phuket 83100, Thailand
Region: Thailand > Phuket > Karon > Kata Beach
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Airport Transportation
Hotel Style:
#5 Romantic Hotel in Kata Beach
#8 Top resorts Hotel in Kata Beach
#10 Family Hotel in Kata Beach
Price range (per night): ₹ 2,569 - ₹ 8,992
Hotel Class:3 star — Boomerang Village Resort 3*
Number of rooms: 21
Official Description (provided by the hotel):
Boomerang Village Resort Phuket. Surrounded by greenery and colorful environment characteristic of the island of Phuket, an oasis proper. Virtually dipped in the nature of a tropical garden. The property boasts panoramic views of Kata and is located approximately 80 metres above sea level, is situated about 950 meters from the lovely Kata Beach. ... more   less 
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Also Known As:
Boomerang Village Hotel Kata Beach
Boomerang Village Resort Phuket/Kata Beach

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