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All reviews sea view half board pool bar hotel is in a great location the hotel manager family mart special thanks nice balcony cooking class late check recommend this resort beach towels restaurants and shops kids club breakfast buffet is taxi service phi phi
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Reviewed 12 October 2018 via mobile

I read a review about this resort where the person recommended a deluxe room ocean view, which I booked. Room 2406 was lovely.
The girls on reception are very helpful and speak good English. Whilst the resort is about 10 /15 minute walk from most restaurants etc, there are still some terrific places immediately nearby. My one disappointment would be that the resort was not directly on the beach and the main section of Kata beach, but it was only 100-150 meter from the front and down a laneway. I recommend this resort for solo travellers and couples in particular.

Stayed: October 2018, travelled solo
Thank Gillian D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RDM-CGR, Manager at Chanalai Garden Resort, Kata Beach, Phuket, responded to this reviewResponded 4 weeks ago

Dear Gillian D,

Thank you for valuable feedback. We appreciate taking the time in writing a review and sharing great experience. We are glad to hear that you had enjoyed our resort facilities, location, views and service from our team members especially from our reception team. We try the best to assist our guests and make their stay comfortable. We are glad to see that we succeeded to make your holiday memorable.

When you plan to visit us next, please email me at rdm@chanalaigardenresort.com and I will be happy to handle the arrangements personally.

We look forward to welcoming you again soon at Chanalai Garden Resort, Kata Beach with our friendly smiles and Thai Hospitality.

Best regards,

Marck Elmenzo
Rooms Division Manager
Chanalai Garden Resort, Kata Beach - Phuket

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 October 2018 via mobile

It could not be better.
Nothing is to much trouble
Every day Kaycee would ask is everything ok with our room is the breakfast ok do we need anything
The hotel is very family friendly and we would highly recommend this hotel

Stayed: October 2018, travelled as a couple
1  Thank Brian R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RDM-CGR, Manager at Chanalai Garden Resort, Kata Beach, Phuket, responded to this reviewResponded 4 weeks ago

Dear Brian R,

Thank you for valuable feedback. We appreciate taking the time in writing a review and sharing great experience. We are glad to hear that you had enjoyed our resort, breakfast and service from our team members especially from Khun Kaycee - Guest Relation Officer. We try the best to assist our guests and make their stay comfortable. We are glad to see that we succeeded to make your holiday memorable.

When you plan to visit us next, please email me at rdm@chanalaigardenresort.com and I will be happy to handle the arrangements personally.

We look forward to welcoming you again soon at Chanalai Garden Resort, Kata Beach with our friendly smiles and Thai Hospitality.

Best regards,

Marck Elmenzo
Rooms Division Manager
Chanalai Garden Resort, Kata Beach - Phuket

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 October 2018 via mobile

A wonderful stay in a lovely hotel that is in an excellent location. My husband and daughter attended the Thai cooking course in the Morakot Restaurant and were very impressed with the service provided by Wendy and Chef Game. All the staff have been fantastic and Kaycee helped us to organise an unforgettable sunrise trip to Phi Phi island. Highly recommend this hotel

Stayed: October 2018, travelled with family
1  Thank MelissaLang4rd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RDM-CGR, Manager at Chanalai Garden Resort, Kata Beach, Phuket, responded to this reviewResponded 4 weeks ago

Dear MelissaLang4rd,

Thank you for valuable feedback. We appreciate taking the time in writing a review and sharing great experience. We are glad to hear that you had enjoyed our resort services, Thai Cooking Class, location, and service from our team members especially from Khun Wendy & Chef Game from Food & Beverage team and Khun Kaycee from our Travel Desk & Guest Relation Team. We try the best to assist our guests and make their stay comfortable. We are glad to see that we succeeded to make your holiday memorable.

When you plan to visit us next, please email me at rdm@chanalaigardenresort.com and I will be happy to handle the arrangements personally.

We look forward to welcoming you again soon at Chanalai Garden Resort, Kata Beach with our friendly smiles and Thai Hospitality.

Best regards,

Marck Elmenzo
Rooms Division Manager
Chanalai Garden Resort, Kata Beach - Phuket

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 October 2018

This place is really well located if you like Kata Beach. A simple walk if you don't mind some stairs. Rooms are well kept, breakfast buffet was good even with a week's stay there was enough of a variety. The staff was exceptional! Had a couple times where we needed assistance with things outside of the hotel and they were really, really helpful.

Room Tip: Sea View rooms are worth it. There are many steps. If you're not mobile, request a lower floor.
  • Stayed: October 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
2  Thank Jay W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RDM-CGR, Manager at Chanalai Garden Resort, Kata Beach, Phuket, responded to this reviewResponded 9 October 2018

Dear Jay W,

Thank you for valuable feedback. We appreciate taking the time in writing a review and sharing great experience. We are glad to hear that you had enjoyed our resort facilities, location, views and service from our team members. We try the best to assist our guests and make their stay comfortable. We are glad to see that we succeeded to make your holiday memorable.

When you plan to visit us next, please email me at rdm@chanalaigardenresort.com and I will be happy to handle the arrangements personally.

We look forward to welcoming you again soon at Chanalai Garden Resort, Kata Beach with our friendly smiles and Thai Hospitality.

Best regards,

Marck Elmenzo
Rooms Division Manager
Chanalai Garden Resort, Kata Beach - Phuket

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 October 2018 via mobile

8 friends stayed here for 3 nights, great views, great hotel, Nicole at reception went out of her way for us! Would recommend this hotel to any one. Thank you so much for making our trip with friends worth our while.

Stayed: October 2018, travelled with friends
Thank VanZylb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RDM-CGR, Manager at Chanalai Garden Resort, Kata Beach, Phuket, responded to this reviewResponded 9 October 2018

Dear VanZylb,

Thank you for valuable feedback. We appreciate taking the time in writing a review and sharing great experience. We are glad to hear that you had enjoyed our resort facilities, location, views and service from our team members. We try the best to assist our guests and make their stay comfortable. We are glad to see that we succeeded to make your holiday memorable.

When you plan to visit us next, please email me at rdm@chanalaigardenresort.com and I will be happy to handle the arrangements personally.

We look forward to welcoming you again soon at Chanalai Garden Resort, Kata Beach with our friendly smiles and Thai Hospitality.

Best regards,

Marck Elmenzo
Rooms Division Manager
Chanalai Garden Resort, Kata Beach - Phuket

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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