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“Nice stay.”

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Chanalai Garden Resort
Ranked #9 of 56 Hotels in Kata Beach
Certificate of Excellence
Reviewed 15 September 2017

Stayed for ten days at beginning of September. All staff are were excellent to deal with, very pleasant and helpful. Location is in the quieter part of Phuket, however within walking distance to enough different eateries to have something different every night. Hotel restaurants were good without being great. Hotel breakfast was adequate if it is included in hotel price, but I would not be paying for it separately, I'd go elsewhere. Rooms were quiet. They have two separate pools,one more for kids and one that is less busy. Beach is only a very short walk from hotel. If you are elderly or do not like stairs then this is not the place for you. Even with the lifts there is a lot of stair climbing, much more so if you have the sea view rooms. If you don't mind that, then for the price you can stay here then this would a good option.

Room Tip: Best beach view room views means more stairs to climb. Personally I'd pick a pool view room.
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  • Stayed: September 2017, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank Jaz C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChanalaiGarden, Manager at Chanalai Garden Resort, responded to this reviewResponded 17 September 2017

Dear Jaz C,

Greetings from Chanalai Garden Resort!

It was pleasure having you stayed at Chanalai Garden Resort Phuket on behalf of my team, we thank you for sharing your review on Trip Advisor which gives us opportunity to improve and increase on service efficiency levels to provide complete guest satisfactions.
We look forward to welcoming you again soon at Chanalai Garden Resort, Kata Beach with our friendly smiles and Thai Hospitality.

Best regards,

Patcharee Kaewprom
Hotel Manager
Chanalai Garden Resort ,Kata Beach – Phuket

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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93 - 97 of 1,249 reviews

Reviewed 14 September 2017

We stayed at Chanalai for 2 weeks. We had a lovely twin room with the biggest bed I have ever seen :) Comfortable to..... The room was nice and clean and had the most beautiful view over Kata Beach. The breakfast is very nice and the staff so kind and helpful. we will come back for sure.

Room Tip: Sea view is so beautiful
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  • Stayed: August 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank n_justesen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChanalaiGarden, Manager at Chanalai Garden Resort, responded to this reviewResponded 17 September 2017

Dear n_justesen,

Greetings from Chanalai Garden Resort!!!

Thank you for valuable feedback; we appreciate your honest comments regarding our resort.
When you plan to visit us next, please email me at hm1@chanalaigardenresort.com and I will be happy to handle the arrangements personally.

We look forward to welcoming you again soon at Chanalai Garden Resort, Kata Beach with our friendly smiles and Thai Hospitality.

Best regards,

Patcharee Kaewprom
Hotel Manager
Chanalai Garden Resort, Kata Beach - Phuket

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 September 2017 via mobile

I stayed at chanalai garden for 6 nights and I have no hesitation in saying it is the best stay I ever had in Thailand for such a low price. Hotel is very close to kata beach and is surrounded by many eating options. The hotel staff was extra attentive to us and provided us with a free room upgrade to a nice sea view room. Arrival drink and fruit basket was very good. They decorated our room on my birthday and provided a cake to celebrate . Pools are good and they have two however be ready to walk a lot of steps as hotel is on a hill overlooking kata beach. Breakfast is reasonable and housekeeping is good if Not best.

Stayed: September 2017, travelled as a couple
Thank Mac_Don2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChanalaiGarden, Manager at Chanalai Garden Resort, responded to this reviewResponded 17 September 2017

Dear Mac_Don2000,

Greeting from Chanalai Garden Resort!

Thank you for your candid feedback regarding your visit to ‘Chanalai Garden Resort, Kata and It was nice to talk with you during your period of stay with us.

Your compliments come as a welcome endorsement of the quality of our resort as a great motivator to all of us to strive harder and continue to better our services.

We look forward to welcoming you again soon at Chanalai Garden Resort, Kata Beach with our friendly smiles and Thai Hospitality.

Best regards,

Patcharee Kaewprom
Hotel Manager
Chanalai Garden Resort ,Kata Beach – Phuket

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Reviewed 10 September 2017

Arrived a bit early and the room wasnt ready, but the staff took my luggage, gave me and my son 2 towels for the pool and told us to start our holiday, from that moment I knew this was the right hotel to choose, the hotel is litteraly 30 secs walk to the beach, the breakfast is fantastic, the evening resturant is also top notch, the staff could be more helpfull, fresh bath and beeach towels changed daily, rooms are clean and spaceious, even the hotel taxi drivers go out of their way to help, one day, the took us to the zoo, the temples, another beach, tottaling about 6 hours with the driver waiting at each location, and only charged £20,

BOOK THIS HOTEL, YOU WILL NOT REGRET IT

We are returning next year

  • Stayed: August 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank lawrence54321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChanalaiGarden, Manager at Chanalai Garden Resort, responded to this reviewResponded 17 September 2017

Dear lawrence54321,

Greeting from Chanalai Garden Resort!

Thank you for appreciating our team members and your appreciation will motivate our team members to enhance customer delight.
On behalf of the staff and management, we would like to thank you for sharing your views on Trip advisor which gives us opportunity to improve and increase on service efficiency levels to provide complete guest satisfactions.

We look forward to welcoming you again soon at Chanalai Garden Resort, Kata Beach with our friendly smiles and Thai Hospitality.

Best regards,

Patcharee Kaewprom
Hotel Manager
Chanalai Garden Resort ,Kata Beach – Phuket

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 September 2017

our twin room overlooking kata beach was excellent,comfortable beds hot shower clean linen,could not have asked for more. lots of stairs to our room great for working of an excellent breakfast.the young lady on meet and greet at breakfast is a delight. please remember to tip well housekeeping ladies very hard working.

Stayed: August 2017
1  Thank geordieboy999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChanalaiGarden, Manager at Chanalai Garden Resort, responded to this reviewResponded 10 September 2017

Dear geordieboy999,

Greeting from Chanalai Garden Resort!

Thank you for appreciating our team members and your appreciation will motivate our team members to enhance customer delight.
On behalf of the staff and management, we would like to thank you for sharing your views on Trip advisor which gives us opportunity to improve and increase on service efficiency levels to provide complete guest satisfactions.

We look forward to welcoming you again soon at Chanalai Garden Resort, Kata Beach with our friendly smiles and Thai Hospitality.

Best regards,

Patcharee Kaewprom
Hotel Manager
Chanalai Garden Resort ,Kata Beach – Phuket

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Chanalai Garden Resort

Address: 247 Kata Road, Kata Beach, Kata Beach, Karon, Phuket 83100, Thailand (Formerly Tropical Garden Resort)
Phone Number:
Region: Thailand > Phuket > Karon > Kata Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
#5 On the Beach Hotel in Kata Beach
#7 Luxury Hotel in Kata Beach
Price Range: ₹ 3,638 - ₹ 32,355 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Chanalai Garden Resort 4*
Number of rooms: 206
Official Description (provided by the hotel):
Ideally located on the small peaceful beach town of Kata, the Chanalai Hotels and Resorts offers the three elegant different hotel styles, depending on your budget and taste namely: Chanalai Garden Resort overlooks the Andaman Sea and offers an environment that helps you escape your everyday cares. Chanalai Garden Resort, a four-star sea view resort, located on the small hill over looking the Andaman Sea and a minute walk to the beach.Retreat your self with sea sun sand on tropical island of Phuket. Just one block from Kata Beach, the resorts easily access to the nearby shopping areas and natural tourist spots on the island. Only 25 mins to Phuket and Patong and 15 minutes away to Promthep Cape,the most spetecular sunset view point on the island.The resort is outstandlingly located on the lush tropical foliage hill side overlooking Andaman Sea and just 200 metres away to Kata beach.Varied choices of eateries shopping,diving shop,surfing shop and some tourist spots close by ... more   less 
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Also Known As:
Tropical Garden Hotel Kata Beach
Tropical Garden Kata
Tropical Garden Resort Phuket
Chanalai Garden Resort Phuket/Kata Beach

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