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“Good experience, would go back”

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Chanalai Romantica Resort
Ranked #8 of 56 Hotels in Kata Beach
Certificate of Excellence
Helsinki, Finland
Level Contributor
43 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Good experience, would go back”
Reviewed 20 January 2012

We booked superior rooms but to our surprise got upgrated to pool access rooms that are very nice, large, comfortable, nicely decorated/painted, clean and well equipped. Air conditioning was not too effective at all times but worked ok with a little patience. Reception staff very friendly and helpful but unfortunately cannot say the same about the phlegmatic staff in the pool bar. Would definitely stay again in a pool access room, hotel is well located in Kata. Wifi works well but you have to pay extra (100 baht/100 minutes). No hairdryer in the room which is a bit odd considering the room has a number of other things for guests to use such as robes, flip-flops, umbrellas.

  • Stayed January 2012, travelled with friends
    • Value
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Helpful?
1 Thank Venga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nadia059, Manager at Chanalai Romantica Resort, responded to this review, 20 February 2012
Thank you very much for your great review. we are pleased to learn that you had a wonderful stay with us. We wish to have you back to stay with us again in the near future.

Tropical Resort Management
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687 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (88)
Date | Rating
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  • English first
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English first
Perth, Australia
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 18 January 2012

From the moment I was greeted with their welcome board my surname in gold writing to the moment we left, the service was exceptional. We really were happy with the resort because everyone was so helpful. I was also expecting the resort to be much more tacky and basic, however I was impressed with the large gorgeous pool, beautiful design of our modern room. We requested a high floor, and it had a lovely view and a beautiful big bath.

  • Stayed December 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jadecassandra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nadia059, Manager at Chanalai Romantica Resort, responded to this review, 22 February 2012
Thank you very much for your great review. we are pleased to learn that you had a wonderful stay with us. We wish to have you back to stay with us again in the near future.

**THANK YOU **
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York, NY
Level Contributor
578 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 347 helpful votes
Reviewed 6 January 2012

I stayed here over the New Year's holiday and booked based upon the largely positive reviews. Unfortunately, my experience here was mixed. I would not come back again and wouldn't recommend it to friends.

First, the good things. The room itself is large and nicely appointed with a huge shower and nice bathtub. The pool is great, large and comfortable for lounging. The location is good - a short walk to beautiful Kata beach down the street and across the road (5 to 10 minutes). The property sits in the heart of the action in Kata in terms of restaurants and bars.

Second, the not so good things. The service is lacking. Where is the famous Thai hospitality and smile? You won't find it here. The people working here act like they have no interest in being here. Breakfast is plain awful. It seems you would almost have to try to make food taste so bad in Thailand and the coffee is horrendous. We stayed over New Years so we had to buy a ticket to the New Years gala dinner. It was a total joke with horrible food and ridiculous entertainment.

In summary, liked the value and the location but would not return due to the lack of service.

Room Tip: Pool access is nice, other floors higher up are quieter with a better view.
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  • Stayed January 2012, travelled as a couple
    • Value
    • Location
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Helpful?
5 Thank jwobkk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
57 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 1 January 2012

Having stayed at many Kata Beach hotels in recent times, I was pleasantly surprised when I inspected this property. It has very good rooms and a massive pool. It is also walking distance to all the bars, restaurants and the beach. The only down side was the breakfast was below standard, mainly due to the staff not re-filling empty items. This, we discovered, would improve depending on what staff were working on the day and at what time you ate breakfast. Having said that, all the staff were very friendly and were very attentive to any of our requests.

  • Stayed September 2011, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank Barry F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 18 December 2011

Stayed here for one night and was very happy with everything. Rooms are very nice and clean, staff are very helpful and the masseuse one of the best in Thailand.

If you have to stay in Phuket (there are 100s of better areas in Thailand) then this place is very nice and highly recommended.

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Liam_PH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Chanalai Romantica Resort

Property: Chanalai Romantica Resort
Address: 62 Kata Road, Kata Beach, Karon, Phuket 83100, Thailand (Formerly Tropical Resort)
Phone Number:
Region: Thailand > Phuket > Karon > Kata Beach
Amenities:
Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Spa Hotel in Kata Beach
#7 Luxury Hotel in Kata Beach
#11 Romantic Hotel in Kata Beach
Price range (per night): ₹ 2,004 - ₹ 13,445
Hotel Class:4 star — Chanalai Romantica Resort 4*
Number of rooms: 65
Official Description (provided by the hotel):
"Ideally located on the small peaceful beach town of Kata, the Tropical Resort Group offers the three elegant different hotel styles, depending on your budget and taste namely" Tropical Resort, a luxurious elegant couple 4-star resort is located in the well-known Kata Beach, Phuket. It is an ideal resort for hideaway retreat. This luxurious resort ideally locates in the centre of the beach town of Kata in less than 10 minutes walk to the beach , Kata shoping Plaza, resatuarnts, banks dotted around the resort. To get to the nearby tourist spots is very easy. 20 minutes to Patong, 10 minutes to Kata View point etc.The couple theme Tropical Resort offers 13 luxurious deluxe pool access, 24 deluxe pool view and 28 superior pool view rooms. The room facilities are great to meet the guest’s need; separated show and bathtub with hot and cold water, LCD TV, DVD player, TV satellite channels, Tea coffee making facilities, bathrobe, full stock minibar, IDD phone, private safety box in room . The resort also provides internet access in room and internet room , a restaurant , a swim-up bar, tour desk, mail service, taxi service and doctor on call 24 hours.The wheel chair can access to the room.Let put your hair down on the tropical island resort with us.a touch of paradise on Kata beach. ... more   less 
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Also Known As:
Tropical Hotel Kata Beach
Chanalai Romantica Resort Phuket/Kata Beach

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