Upon arriving at the hotel the service was so poor, then we decided to upgrade our room to a pool access, do not waste your moneynon an upgrade, I was soooo disappointed with this room that we down graded back to a sea view room which was much brighter.
This hotel needs some major upgrades to match the price, bathroom is horrible and dated, the bed is hard and there are not enough pillows. Now comes the fun part, if you actually want to get to sleep before 3am don't choose this resort, people party in their rooms until very late and then you get prank phone calls on the room phone from about 5am, I was so de aster at all this that we went to the holiday inn in Patong to finish our stay even though we had paid for 6 nights at Kata but could only stand 1 night.
The staff are unpolite. Had to wait for about 10 mins for service at the bar and then Staff seamed angry that they had to serve us. The reception staff were unfriendly and the porter hung around expecting a tip. Breakfast was unappealing and resort staff were stuffing their faces with the food.
The only nice person was the guard.
Don't ruin your holiday by staying here!!!!!
- Official Description (provided by the hotel):
- A beach front resort with complete facilities and amenities for a 4 star resort. All rooms and food & beverage facilities cater to all types of guests whether honeymooners, families, business executives or conference delegates. Ideally located in arguably the best beach of Phuket, Kata. Behind the resort, an array of shops and convenience stores can be easily accessed. Staff Service is to provide all guests the best of Thai hospitality with a dash of genuine care. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Agoda and HotelQuickly so you can book your Kata Beach Resort and Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Kata Beach Hotel Kata Beach
- Kata Beach Resort And Spa Phuket