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Reviewed 19 August 2018 via mobile

The location is stunning, but the views depend very much on the weather. The prices are insanely expensive and you can’t help but feel that everyone is after your money on the top of already super expensive accommodation. I think that the dinner should have been included in the daily charge and the price for the excursions at least 50% cheaper. After all this is Sri Lanka ...

Stayed: August 2018, travelled as a couple
Thank Agnieszka G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2018

We stayed here for the last two nights of our two week Sri Lankan holiday and it was a great way to finish. It is very high up in the highlands on a tea plantation and it's a very windy road to get there.

It has a beautiful infinity pool that I had imaged we would spend the day beside enjoying the wonderful view and drinking cocktails. However, when we got there, it was very chilly and raining so initially disappointed. But our day turned out to be great as they had an open fire going in the main lounge and we sat beside it most the day relaxing with a book and catching up on emails. It was lovely after two weeks of very hot weather.

Our room was very nice, well appointed and the shower was excellent. Great views from the balcony. Of course it is a very large tent, just as we have experienced in Africa, so you have to be prepared to constantly be zipping up the door. Not your traditional room but we loved it.

The restaurant was lovely, serving a very good breakfast each morning. Dinners were a set menu with a choice for the main course. Very good food at a reasonable price. Lunch was also a set menu but we choose to pick from the al la carte menu and the food was excellent. Great wine and cocktails.

We did the lodge organised tea factory visit and we really enjoyed it. It was only the two of us and the Manager gave us a great tour of the place explaining everything. We finished with a tea tasting.

The highlight was definitely the 90 minute hot stone massage...the best I have ever had. The Balinese masseuse was excellent and the spa has a beautiful outlook.

This stay was definitely a highlight of our trip.

Room Tip: All tents are great but the front row provide uninterrupted views
  • Stayed: August 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Brooks10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2018

We stayed in one of the lodges for 3 nights and had a lovely relaxing break. I think to stay here you either need to be prepared to completely chill and do not a lot or to pay out for some of the activities they make available for guests.
We spent most of the time chilling in our lodge, reading and taking in the views including a bit of eagle spotting! We also did do the cooking class which included then having the dishes for lunch, the food was delicious. Only disappointment was that we thought it was supposed to include picking some of the bits from the kitchen gardens but we didn’t do this. We also had the signature massage at the spa which was amazing, definitely recommend. It’s obviously more expensive than treatments elsewhere but we didn’t mind paying the extra too much for the experience as the spa location is the best.
We were going to go on the 4 hour trek but decided to go for a wonder ourselves rather than pay as the weather was a bit rainy and cloudy so wasn’t sure it would be worth the money. We walked back up the drive and took the first left, following that track upwards we found a temple and walked through the tea plantations.
The room/lodge was great, really cosy and the bed really comfortable. The shower was also great, got really hot and great pressure. Towels were lovely and there are robes too. There is a kettle and tea making facilities in the room and they provide bottled water every day (in glass bottles which I loved to see!).
It was quite windy and rainy at night when we stayed so the tent is a little noisy but it didn’t bother us in the slightest as we knew we weren’t staying in a solid built structure. They do offer earplugs when you check in too but we didn’t need these, we slept really well.
The breakfast was good but I recommend the Sri Lankan, otherwise it’s pretty uninspiring and dull. We had to ask for the Sri Lankan breakfast the night before (this should be made more clear to guests, we found out from other guests). I found the staff and service a little hit and miss, from this kind of establishment and the cost of it I would expect this to be top notch but some were a bit unhelpful and borderline grumpy and also would also try and clear the table when people were still eating which we found rude.
All in all I would stay again but I do think there are a few things they need to tighten up on with the staff and what they offer. I get the feeling they play on the captive audience as there is nowhere else to go to nearby for food etc so guests use the facilities there whatever.

Room Tip: Try the signature massage
Stayed: August 2018, travelled as a couple
1  Thank HShackleton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2018 via mobile

This hotel is located at a tea plantation which boasts the most fabulous views and scenery! If you are ready for the whole experience of a mountain top tent cool stay, this is the place for you!
Hotel is located at the top of a mountain, with a very tricky and tiny 1 way road up for about 10 mins which should definitely be improved for the safety of passengers - I also feel it wasn't fair for our bus driver! Alternative is to take a tuc tuc up to the hotel, but road should be made wider to allow for a safe passage.
There was also a lot of rain and wind at night which felt like the tent was going to blow away and also heard some local music, so i’d recommend ear plugs. We needed to call reception at night but there were no instructions on how to use the telephone which wasn't working.
There is a lovely pool, some great walks and a visit which can be organised to the local village, which is definately worth doing if time allows. You might even see the local ladies working at the tea plantation if you are lucky!
Dinner was lovely but breakfast and service overall had room for quality improvement. Biggest issue is the hotel isnt really prepared to entertain guests during cold evenings, there is barely anywhere warm to sit during or after dinner due to lack of space!

Stayed: August 2018, travelled with family
Thank AlexandraEvirano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2018 via mobile

If you are looking for a room (tent) with a great view you must go here. The setting is beautiful with nice tents, cozy restaurant and seating area, cold but nice pool.

However we were not impressed by the staff. The only place we stayed in Sri Lanka, so far were we did not find them friendly nor helpful except for the few woman. People do make the place (or not) and in this case they did not add anything.
Clearly in a rush to get our table cleared for a second shift. Serving part of the table a 2nd course while 2 out of 5 were still on the 1st course. Up to a point that we had to address this.

We just wanted to do a short Walk with the kids when we asked for advice they could only come up with a guided walk of USD 10/person. After we 3 times politly declined because we did not want to wait for another hour nor did we want to join a group we got an unintrested ‘just follow the road up up’. The security guard at the gate was nice enough to help eventhough he did not speak english. He clearly liked to be in contact with the guests and tried to communicate. He also was the one that warned us for leaches and there are many after rain. Tip: this should be in the hotelguide so people do not panic if they catch one.

Also be aware that you stay in a tent and if there is a lot of wind the tent is noisy. When we were there it was a rough night and many guests did not sleep
so well.

Besides the staff not being interested, I personally dislike the fact that a property like this (being far away from everything on a tea plantation) does not offer any kind of entertainment, except for the tour menu to be booked and charged in USD. for example some explanation about the Lodge and the estate would have been nice or a tea harvesting session, whatever just something fun.

It is all there to be a top accommodation but lacks the soul (passion and dedication)

Stayed: August 2018, travelled with family
1  Thank BinkIG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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