This place is probably the worst hotel I have ever been to. I had a nightmarish experience of super-slow services, un-courteous staff, shabby ambience, and surprising policies (of course the ones that suit them)....the swimming pool gets shut down at 7pm (sharp), and reopens at 7am (these lazy jokers start cleaning the pool at 7am and do it till 8:30am)...food is below average with very few choices....and one will have to pay for any stains of food, oil, tattoo ink etc. (they will convince you that theses stains will not go off from dry cleaning).
Their tariff is a complete mismatch with the quality of service, rooms, food, and amenities they are offering. It took me full 24 hours, 5 calls to room service, 3 calls to reception, and 2 physical visits to front desk to get two bottles of drinking water. Most of the staff that they have is either illiterate or does not understand English…whenever I ask for any service, they will always reply in local language or Hindi.
After much difficulty on directions, I finally managed to reach this hotel in evening after a long drive from Bangalore (10 hours’ drive). We thought of relaxing in the pool for a while with some drinks…and guess what “The pool gets shut down at 7pm” and “Guests are not allowed to have drinks while they are in pool”…my instant reaction was “How on earth is that possible!!!!”
My stay with this hotel has been the worst experience of hospitality I have ever had. These guys are liars, ill mannered, un-courteous, bad attitude, and no understanding of the hospitality business at all. I am surely not staying at this place ever again. I would rather stay at railway station than this third class place.
P.S: Don't trust the pictures you see on their website, they are completely misleading.
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