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“Excellent Hotel with Fab Service”

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Kenilworth Resort & Spa
Ranked #2 of 3 Hotels in Utorda
Certificate of Excellence
Princeton, New Jersey
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Excellent Hotel with Fab Service”
Reviewed 14 June 2012

I have stayed in several 5 * properties in GOA, this one was awesome. I went there with my wife & 2 kids and we had a great time. Food: Awesome spread of veg & N Veg food - great deserts & impeccable service - they made special kids food on demand for my 2 yr old kid without charging extra. Usually in 5 stahr hotels you will find lot of food but most of time its tasteless - here food was very authentic and tasty, loved it. Swimming Pool: One of the best and cleanest i have experienced, Pool bar is awesome esp with happy hours it makes it even better. They also have decent size open Jacuzzi which was refreshing. Rooms: Very comfortable, big rooms - we got upgraded to better view which was big plus. this was 1st hotel where i saw they ask you twice for room cleaning and make up your bed etc. Overall: Service was wonderful very decent and courteous staff, nice lobby, very scenic entrance - I would without a doubt visit this place again.

Room Tip: Choose room on ground level - they are bigger than 1st floor rooms
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  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Amarbadlani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KenilworthHotels, General Manager at Kenilworth Resort & Spa, responded to this review, 16 June 2012
Dear Guest,

We would like to thank for choosing Kenilworth Resort & Spa, Goa for your recent holiday in Goa. We are very delighted to find out that you had a wonderful experience at our property. Also, thank you very much for specifically sharing encouraging words about our kitchen, rooms and other amenities. We put our best foot forward to give our customers a great hospitality experience at Kenilworth Resort & Spa, Goa.

We are grateful for your recommendation and look forward to welcome you once again in future.

Warm Regards,
Rajeev Sharma
General Manager
Kenilworth Resort and Spa, Goa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (337)
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English first
Pune
Level Contributor
127 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 12 June 2012

We as a family of eight persons booked rooms with all meals and stayed for 4 days and 4 nights
The rooms were very comfortable, Service was excellent. Food really a good spread for both Vegetarians and Non- Vegetarians.
Ambiance was super, well maintained pool and lawns
Over all an extremely well managed hotel with five star treatment. The Beach was sparkling clean unlike other beaches like Baga and Calangute. Even though it was about 25 Kms from Panaji the nearby vicinity was adequate for fun and frolic
The staff were most friendly and help full in fact they would interact with you at least twice a day asking if they could look after you better.
OVER ALL AN EXCEPTIONAL EXPERIENCE

Room Tip: Rooms facing the pool are very nice and scenic as you get to see the beach also
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  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank cyrusshroff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KenilworthHotels, General Manager at Kenilworth Resort & Spa, responded to this review, 16 June 2012
Dear Guest,

Thank you very much for choosing Kenilworth Resort & Spa, Goa for your recent holiday in Goa. We are very delighted to hear that you had an exceptional experience at our property and we would certainly share your feedback with our staff. We strive to provide our customers with an unmatched hospitality experience and we are glad that yours was in terms with your expectations.

We are once again grateful for your encouraging feedback and would be pleased to welcome you again at Kenilworth Resort & Spa, Goa.

Warm Regards,
Rajeev Sharma
General Manager
Kenilworth Resort and Spa, Goa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai, Maharashtra, India
1 review
Reviewed 5 June 2012

First of all a big thank you to all the concerned authorities who manage this wonderful place for making our stay such a memorable one ..KEnilWORTH just looks as we see it on the net BEAUTIFUL .it has the most wonderful and well maintained swimming pool. During our stay not even once any item on the meals menu were repeated .the food was stumptous thanks Chef , the rooms are very clean and well kept they have a certain old world charm about them . The sea facing lawns are lush green even during this time of the year . The staff is very cooperative and helpful .. All said and done KENILWORTH being a FIVE STAR DELUX PROPERTY offers you total value for money of aSEVEN STAR DELUEX PROPERTY .. Any one looking for a  memorable holiday KENILWORTH is the place to be thank you Mr. Rajeev Sharma. Mr Malcom Rodricks And Ketan for making our holiday such a memorable one :)) !!!!!!!!

  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jbhalla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KenilworthHotels, General Manager at Kenilworth Resort & Spa, responded to this review, 7 June 2012
Dear Guest,

Thank you very much for your charitable words about our property and staff. It is encouraging to observe that our guests are having a wonderful time at Kenilworth Resort & Spa, Goa as this is exactly what we aim for. Also all the positive feedback about our restaurant, rooms and amenities has been noted with big thanks and would be forwarded to the relevant team members.

We would be delighted to have you once again at our hotel.

Warm Regards,
Rajeev Sharma
General Manager
Kenilworth Resort and Spa, Goa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai, India
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 4 June 2012

We had stayed at the hotel on our extended vacation in June 2012. The hotel has beautiful sea facing lawn. The view is mesmerizing. Enjoyed spending late evenings sitting on the lawn benches overlooking the beach. The candlelight dinner on the lawn with live music band was the highlight.
But would not want to visit the hotel again for the following reasons:
1) The rooms are very old with outdated and smelly furniture(not heritage/antique as mentioned by the hotel staff)
2) Horrible bathroom design and condition. Outdated bathroom fittings. No jetspray/Hand shower near Commode
3) No free wifi ( charges are exorbitant)
4) No travel desk to do bookings
5) None of the electric switches in the lobby were working
6) Reception staff was not bothered about anything. Need to be trained to be more friendly and courteous
7) The rooms were not ready even at 3 p.m. check-in time in spite of informing the hotel 1 hour before arriving the hotel.
8) The swimming pool though beautiful does not seem to be safe for amateur swimmers or non swimmers. As the depth of the pool goes to 11 feet without prominent warning signs.
9) The kids pool was smelly and not cleaned properly. The access to the pool was also not user friendly.
10) The reception staff asked us to pay rs. 4000/- for late checkout of a few hours. haha ha!!!

Would not recommend this hotel due to the above points as it does not give value for money.

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank neham100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KenilworthHotels, General Manager at Kenilworth Resort & Spa, responded to this review, 6 June 2012
Dear Guest,

We would like to thank you for your feedback on this review platform. We are pleased to note that you found the location beautiful and we take delight in the fact that we host our esteemed guests from all over the world in the striking beauty of Goa. However, we regret the inconvenience that was caused during your stay and we would take necessary steps to improve on those areas.

We look forward to host you again and assure you of a memorable stay at Kenilworth Resort & Spa, Goa.

Warm Regards,
Rajeev Sharma
General Manager
Kenilworth Resort and Spa, Goa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Queanbeyan, Australia
2 reviews
Reviewed 3 June 2012

I would like to thank the owners, managers and all the staff for a complete package of relaxation and an awesome holiday.

I was met with friendly, helpful and hard working staff all the time I stayed at the resort. The resort is beautifully designed and furnished. The food was excellent and I found myself going back for more. A great place to relax and rejuvenate.

The personal care and attention I received is something I tell everyone I meet. I highly recommend your resort to anyone who is planning a holiday in Goa.

I look forward to returning.

From a grateful and appreciative customer
Caroline D'Souza

Room Tip: I found all the rooms that the family had were quiet and comfortable.
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  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kelhaven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KenilworthHotels, General Manager at Kenilworth Resort & Spa, responded to this review, 4 June 2012
Dear Ms. D'Souza,

We are glad to hear that you enjoyed your recent stay at Kenilworth Resort and Spa, Goa, particularly the encouraging feedback about our team. We aim to give exceptional personal attention to the guests. This is made possible by our very experienced team that is sensitive to the requirements and needs of our customers.

Thank you again for sharing your experience with us. We look forward to welcome you once again in future and hope your next stay with us would be even better.

Warm Regards,
Rajeev Sharma
General Manager
Kenilworth Resort and Spa, Goa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Kenilworth Resort & Spa

Property: Kenilworth Resort & Spa
Address: | PO Marjorda, Utorda 403713, India
Region: India > Goa > South Goa District > Utorda
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #2 of 3 Hotels in Utorda
Price range (per night): ₹ 6,850 - ₹ 13,571
Hotel Class:5 star — Kenilworth Resort & Spa 5*
Number of rooms: 104
Official Description (provided by the hotel):
The Kenilworth Beach Resort & Spa is the perfect place for a tranquil retreat surrounded by the pristine beaches and exotic tropical beauty that Goa - the land of sun, sea and sand - is known for. The rooms of this 5-star property are beautifully designed to reflect the by-gone Portuguese era. Tradition seamlessly blends in with all the comforts of modern day luxury to make for a highly relaxing and comfortable stay. Step out on to a private balcony over-looking the Arabian Sea and the beautifully landscaped swimming pool. With impeccable service standards, water sport activities and luxurious spa treatments, The Kenilworth Beach Resort & Spa is a delight for business and leisure travelers alike. ... more   less 
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Also Known As:
Kenilworth Resort & Spa, Goa Hotel Utorda
Kenilworth Resort And Spa, Goa
Kenilworth Beach Hotel
Kenilworth Beach Salcette
Kenilworth Beach Resort Goa
Kenilworth Resort & Spa Goa/Utorda

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