We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

“The hotel service is terrible” 1 of 5 bubbles
Review of Kemena Plaza Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Kemena Plaza Hotel
Ranked #11 of 16 Hotels in Bintulu
Kuching
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
“The hotel service is terrible”
1 of 5 bubbles Reviewed 20 December 2009

The hotel service is terrible. I was attending the seminar held in the hotel while waiting for the seminar to start, I checked with the middle age conceige guy if I could borrow the newspaper beside him but I was asked to buy it outside the hotel simply because I was not a tourist. He is downright rude and unfriendly.
The toilet condition is bad. Some have been blocked for few days. Another incident is that my friend was locked inside the toilet on the ground floor. After failing to get help, she climbed up from the toilet cubical, which had caused her some cuts. She had complainted to the front desk but was not entertained. She was even told that there was no manager on duty that night. None of the hotel staff came to approach her even the following day. She was the hotel guest.

  • Stayed December 2009, travelled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
6 Thank thyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
200

21 reviews from our community

Traveller rating
    0
    2
    13
    2
    4
See reviews for
Families
0
1
1
15
Rating summary
  • Sleep Quality
    3.5 of 5 bubbles
  • Location
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (2)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Russian first
  • Any
English first
Hotels you might also like...
Travellers also viewed these Bintulu hotels
1.0 km away
ParkCity Everly Hotel
ParkCity Everly Hotel
#9 of 16 in Bintulu
3.5 of 5 bubbles 107 reviews
1.6 km away
Jinhold Apartment Hotel Bintulu
3.2 km away
101 Hotel Bintulu
101 Hotel Bintulu
#3 of 16 in Bintulu
4.0 of 5 bubbles 76 reviews
Show Prices
Show Prices
Show Prices
0.0 km away
Promenade Hotel Bintulu
Promenade Hotel Bintulu
#1 of 16 in Bintulu
4.0 of 5 bubbles 43 reviews
1.8 km away
New World Suites
New World Suites
#2 of 16 in Bintulu
4.0 of 5 bubbles 80 reviews
1.2 km away
Triple Tree Xpress Hotel
Triple Tree Xpress Hotel
#12 of 16 in Bintulu
4.5 of 5 bubbles 3 reviews
Show Prices
Show Prices
Show Prices

Been to Kemena Plaza Hotel? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
200
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about Kemena Plaza Hotel

Property: Kemena Plaza Hotel
Address: 116 Taman Sri Dagang | Jln Abang Galau, Bintulu 97008, Malaysia (Formerly The Regency Plaza Hotel Bintulu)
Region: Malaysia > Sarawak > Bintulu
Amenities:
Bar / Lounge Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #11 of 16 Hotels in Bintulu
Price range (per night): ₹ 1,613 - ₹ 1,747
Hotel Class:3 star — Kemena Plaza Hotel 3*
Number of rooms: 31
Reservation Options:
TripAdvisor is proud to partner with Hotels.com and Agoda so you can book your Kemena Plaza Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Kemena Plaza Hotel Bintulu, Sarawak

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing