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All reviews would definitely stay here again great place to stay great location the owner nora pina gracias accommodations amenities pool mexico lagoon
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Reviewed 14 April 2018

It was clean and friendly. There was an error on the fees owing and I inadvertently overpaid. They hunted me down within hours of my departure to arrange refunding it to me. They could have said nothing and I would not have been any wiser. That, to me, says everything you need to know. The owner was very, very helpful in booking activities and suggesting things to do, places to eat etc. About the only downside is that our bedroom was right next to a street. Between its morning traffic, and guests departing from the hotel located across the street, there was a fair bit of street noise. You might want to ask for a room set a bit further back from the road.

Room tip: Ask for a room located back from the road.
Date of stay: March 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Service
Thank MargMM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aldo M, Gerente at Hotel & Suites Oasis Bacalar, responded to this reviewResponded 18 April 2018

Hey Marg!
The happiness and comfort of our guests is the must important things for us. We are so sorry for charging you double.
We know we are in a very busy area cause we are in the center of the town which is also good for our guests cause everything is very close to walk.
Please welcome anytime, we will consider to give you another beautiful and calm suite.

Saludos hasta Cozumel :)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 March 2018

This little hotel was the perfect place to stay for my wife, baby daughter and I. It is very rare that I see buildings of this quality in such an incredibly pristine location somewhat off the beaten path in Mexico. Normally when you travel eclectically in Mexico you have to be prepared for sub par accommodations, however THIS place is exceedingly nice. Spacious, stylish, extremely well appointed suites with the coolest kids pool I've ever seen, also plenty of depth for adults to cool off and swim as well. The staff is extremely friendly, kind, and accommodating and kept the place exceptionally clean. The best places to eat in town are within a couple of blocks, and the lake shore is barely a block away. Bacalar lagoon is an absolutely magical place and this hotel absolutely provides an experience that raises the bar for the town itself. You will be very happy you booked this hotel.

Date of stay: February 2018
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
Thank Todd N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aldo M, Gerente at Hotel & Suites Oasis Bacalar, responded to this reviewResponded 8 March 2018

Hey!! thanks a lot for sharing your experience with us. We are very happy that you and your family enjoyed our services, the town and the beautiful lagoon. We work very hard to provide you the best of Bacalar. Welcome anytime.

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Reviewed 25 February 2018 via mobile

I can’t say enough say how great this place is!!!
All the staff are friendly and helpful and we literally gasped as we walked into the suite ... so large, super clean and very comfortable.
Everything you would need plus more.
Hotel Oasis is also in the perfect spot as you can pretty much walk everywhere from here.
I would definitely stay here again and I can’t wait to get back

Date of stay: February 2018
Trip type: Travelled as a couple
Thank bacalar b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aldo M, Gerente at Hotel & Suites Oasis Bacalar, responded to this reviewResponded 27 February 2018

Thank you so much! We work very hard to provide you the best of Bacalar!
Welcome anytime! :)

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Reviewed 29 January 2018

Our family of four stayed at Hotel Oasis Bacalar twice during our travels through the Yucatan! We enjoyed wonderful experiences both times, with immaculate rooms, first class service and grounds, a refreshing pool and safe parking for our vehicle. The hotel is just a couple blocks north of Bacalar's central plaza and historic fort and a couple blocks west of Laguna Bacalar, which was just a quick walk either direction but in a quiet block which was nice for sleeping and relaxing on the patio. Hotel Oasis Bacalar was a perfect launch point for our adventures to Laguna Bacalar, Cenote Azul, Los Rapidos and Mahahual. We also recommend the little restaurant La Pina just a few steps down the street. Thanks to the kind staff and we're already looking forward to our return!

Room tip: Perfect location, stylish decor, awesome value!
Date of stay: January 2018
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
Thank AmericanFoxClub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aldo M, Gerente at Hotel & Suites Oasis Bacalar, responded to this reviewResponded 1 February 2018

Hey!
Thank you so much! We love to read your experiences with us, we are very glad that you enjoyed our services, Bacalar and the beautiful Lagoon. Welcome anytime.

Tropical Regards

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Reviewed 28 January 2018

I can't say enough about our time at this little spot... we visited with 3 small kids and everything about Oasis was JUST right for our needs. The suite was super clean and well appointed with everything we could need in the kitchenette. The pool was perfect as they thought about little people when they designed it - lots of shallow space for the wee ones to splash! The location was good too as we were able to walk to La Playita for food and possible to walk to the centre as well for more cafes and restaurants. The owners were in town and gave us lots of great advice in order to make our time there the best possible. And when they weren't around, their staff was super helpful too.

I would definitely stay here again. Thanks so much!

Date of stay: September 2017
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
Thank Brandy_Mgmt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aldo M, Gerente at Hotel & Suites Oasis Bacalar, responded to this reviewResponded 29 January 2018

Thank you so much for your review. The comfort of our guests is the must important thing for us. We are very glad that you enjoyed our services, The Magic Town of Bacalar and The Beautiful Lagoon. Welcome anytime.

Tropical Regards

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