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Reviewed 11 February 2006

If you long for the days you were an enlisted man in the army, you might like this hotel. (We were told by another guest that the Hotel was in fact barracks) If army barracks are not your thing, you are going to hate it. I found it poorly maintained, incredibly overpriced, with very poor service and with a staff with a terrible attitude. In addition, we expected to be cheated on our bill, as we had already observed others complaining as they checked out and we were not disappointed. We were over-billed by almost two hundred of dollars and the person at the desk was either completely stupid or an expert at stonewalling anyone reviewing their bill for accuracy. We finally gave up and accepted a smaller, but still incorrect adjusted bill, as we had seen others do.

  • Stayed: January 2006
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13  Thank grannytraveler_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Québec
124
Reviewed 21 January 2006

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 January 2006

  • Stayed: December 2005
    • Value
    • Rooms
    • Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2006

We were there for 4 days from 12/29 until 01/02. We booked through Nolitour Canada. Our package was for a villa suite, buffet meals, drinks and one a la carte dinner.
Weather was perfect. No rain, very warm and blue skies.
Hotel setting is outstanding. Jungle is at the door and if you walk early in the morning in the paths, you may see toucans, parrots, monkeys and dozens of other species. Capibara are playing on the villa's lawn. Nature proximity was what we enjoyed most of this hotel.
Villas are renovated 1930's houses used by the canal workers. Lots of history in the walls, tastefully renovated. Not for people who expect international standards. Those may prefer the rooms in the main building. This main building has an enourmous spectacular lobby.
The lay out is huge. Some small Eco exhibits are spreaded all over the site. There is a laisser-aller atmosphere. You do not choose this hotel for this. The pool is great. But I think that the management of this hotel do not understand their clientele. They play loud pop music at the pool bar, which seemed to annoy most of the people, mostly nature lovers.
Tennis courts were in bad shape but are under renovations. Grounds are not manucured as we can see in some tropical resorts.
Buffet food was very good for the breakfast and good for lunch and dinner. A la carte dinner was an horrible experience. Which leads me to the main problem of this hotel: service. The waiters show some attitude and could not care less about cleaning tables, taking care of orders, etc. I can speak good spanish but that was of no help. An hotel of this envergure having such a bad service is totally surprising. After two days, we deceided to clean tables and dress our table by ourseves, which seemed the only way to make something happen.
The management tried to create a New year's eve atmsophere with theme dinners and a party which was so sad and boring. Really not a place to party, which is exactly what we were looking for.

  • Stayed: December 2005
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16  Thank jftoulouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 December 2005

Our family of 4 stayed at Gamboa for 1 night. We had a balcony with a tremendous view of the Chagras River and canal. The birds and other wildlife are tremendous. Make sure to take the boat trip into the canal... We saw 2 types on monkeys, sloths, and many types of birds.

Dont expect wild nightlife. If nature and relaxation is what you want...this place is perfect.

  • Stayed: December 2005
    • Value
    • Rooms
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11  Thank Geoexplore99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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