This resort needs a lot of updating. The place is dirty, rundown, the common areas need to be properly spruced up, the rooms were large but also very dirty and very basic. But the prices were anything but basic. Also the staff is polite but not very efficient. This is a resort - the staff should be friendly and helpful. And very few people could speak English which was so surprising. The waitresses were totally unable to communicate with us and they hardly tried. There was a bat in our room and it took over and hour and half to get someone in to chase it away. And what eco-tourism??? There is nothing GREEN about this resort !!
Basically from the physical appearance is in dire need of repair...not just painting over chipped paint...but replacing stairs,and really washing the floors, and repainting the pool area, replacing tiles in the fountains. And our bathroom had mold and needed to be regrouted...it was not pleasant. Would not recommend this place !!More
- Breakfast included