My partner and I stayed at the Rethymnon Palace hotel in September.
It did not get off to the best of starts as we were given one of the older and more uncomfortable rooms on the 4th floor.
When I went to reception to ask for one of their refurbished rooms everyone tried to help us especially Maria and Chryssa who arranged a refurbished and modern room on the 2nd floor overlooking the pool.
Our new room was extremely comfortable modern and clean .
I have to say that this hotel was one of the cleanest I have ever stayed in and you can see the cleaning ladies busy at work in all the public areas so 10 out of 10 for being spotless.
The pool area was very nice as was the pool the beach bar and the beach itself..it is not the fault of the hotel that the beach area is quite rocky as are many other places in Crete.
Sometimes it was hard to find a seat at the pool but this is because many of the tourists run down early in the morning and put their towels down on the loungers,I am not really sure how you can fix this.
We took an all inclusive package which included all our food and drinks.
The alcoholic beverages were ok as they use mostly local spirits but overall that was fine.
Unfortunately the food was a different matter ,I am not going to say too much about it as I already discussed it with the management,however I think that if they believe that they are a five star hotel ( i would say a good 4 star) then their quality of food should reflect this.
I would like to thank Mr Theodarakis the restaurant manger who ran this area exceptionally well and worked as hard as all of his waiters...and also thank him for my lovely Pineapple each morning .A special thanks to our lovely waiter Blerim who always had a smile on his face and looked after us beautifully.
I noticed the manager walking around the hotel a few times a day...maybe it would be nice if he would engage with his guests a little.
So again thanks to all the staff who work very hard.
Overall we enjoyed our stay in this lovely hotel.
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- Also Known As:
- Rethymno Palace Rethymnon
- Rethymno Palace Hotel Rethymnon
- Rethymno Palace Crete/Adelianos Kampos