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All reviews golf buggy the grill animation team the main complex block ab free bus basic room thomas cook smaller pool french guests crisps alternate days kids club bar staff portuguese restaurant superior room great holiday
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Reviewed 29 October 2017

Our second visit to this hotel the first time being about 10 years ago. Could be a 5 star with some minor improvements. Wi-if should and could be improved we would have been happy to pay for this along with many other guests we spoke with. Also agree with others that paying extra for “better” room was waste of money - it did appear all rooms were the same. We had 4 beds in small room which left no space to walk around - thankfully the weather was lovely so hardly spent any time in the room. Also nowhere for clothes - large wardrobe with 6 hangers for 4 people - most of our things ended up staying in the cases which wasn’t good. Having used the quieter pool near the Grill Bar all week we were told on our last day this was an adults only pool - quite bizarre as there had been numerous children using it all week. Some of the staff tweak the rules to suit themselves (or the French visitors) who do nothing but complain. The bar at this pool also closed during our week without any notice - but obviously there was another bar to use so not too inconvenient. Reception staff need to all give out same information as depending on who you spoke with the answers varied. One female receptionist was quite abrupt but all the others were courteous, polite and helpful. In all I would say we were slightly disappointed with a few things but the food, weather and majority of staff did make for an enjoyable week. Would we return - maybe if a few improvements are made. Just a quick mention regarding taxi fares - we paid 19 euros to Albufeira Old Town and 22 euros back - just seen someone had paid 40 euros which seems a lot.

Room Tip: Rooms x and y very quiet
Stayed: October 2017, travelled with family
Thank Trabri50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
diradriana, Hotel Manager at Adriana Beach Club Hotel Resort, responded to this reviewResponded 3 November 2017

Dear Customer,
We are pleased to know that you have made the most of your time in our Resort
Thank you very much for your review. we understand their criticisms, they will be a tool that we will use in our improvement process.
Every year we make big investments in the renovation and improvements in our establishment, so during the next winter we will be renovating a lot of rooms.
Thank you so much
Until next time
On behalf of the whole team,
Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 October 2017

  • Stayed: October 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jet2holidays
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
diradriana, Hotel Manager at Adriana Beach Club Hotel Resort, responded to this reviewResponded 3 November 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 28 October 2017

Just returned from a week here and we were very impressed. Here is an honest and hopefully helpful review which I will divide into pros and cons. I will start with the cons as there aren't many and they are pretty small;

Cons
1 - Rooms are basic but clean - if you book the large annex room which is probably the most suitable one for families you will be a short walk away from the main complex, probably a bit far to nip over for a drink and there is no kettle so if like us you are a caffeine lover with early waking kids - take a little kettle! There is a water machine outside the room though so there is a constant supply of drinking water. 2 - the Wi-Fi is rubbish 3 - this wasn't an issue for us because we went to just relax but just as a note to others that there isn't a town within walking distance. The hotel is located between Villamoura and Albuferia - 2 towns with plenty to do but you need to drive there - the hotel does provide a shuttle service though.

Pros
Lots of these for us!
1 - the complex itself - there are a few pools there, the actual grounds are beautiful and very green. You can sunbath either next to the pool, on one of the 4 poster sunbeds, in the gardens or go down to the beach which is a really short walk away down some steps. We went during half term so the hotel was busy because during mealtimes you could see that it was full but there were always beds available and it never seemed too busy, probably because there is a good choice of places to sunbathe.
2 - the entertainment team there are absolutely amazing - they work SO hard to make the stay enjoyable - there are activities on everyday both morning and afternoon with no pressure to take part at all but if the weather wasn't so great (we were very lucky) the team would absolutely provide fun to make up for it. Our kids are 3 and 6 - we went every night to the mini disco which they loved and there were various shows on before that including a birds of prey show, reptiles, parrots - kids loved it. The kids club during the day was also fantastic and the kids did lots of crafts plus cookie making, pizza making etc.
3 - The food- the food varied between good and great - a huge salad selection which was pretty much the same each day but the mains in the evening that we had included Mexican and Portuguese night which were brilliant, there was a huge hog roast twice, there was so much choice - every night there were 5 or 6 different freshly made pizzas as well as a selection of pasta dishes too- great for kids

I think I am going on a bit now so I will finish by saying that the drinks were great, very big measures and cracking sangria. There is a snack bar open all day that has freshly cooked burgers, late breakfast for those that had a late start (if only), cake, fruit and the kids can help themselves to ice cream all day

Nice mixture of nationalities - a lovely family vibe overall

We will definitely be going back next year but I will be packing my travel kettle :)

Room Tip: The rooms with a garden view looked really nice
  • Stayed: October 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
4  Thank Nikki P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
diradriana, Hotel Manager at Adriana Beach Club Hotel Resort, responded to this reviewResponded 3 November 2017

Dear Customer,
We are pleased to know that you have made the most of your time in our Resort
Thank you very much for your review. we understand their criticisms, they will be a tool that we will use in our improvement process.
Every year we make big investments in the renovation and improvements in our establishment, so during the next winter we will be renovating a lot of rooms.
Thank you so much
Until next time
On behalf of the whole team,
Best regards

Júlio Reis
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 October 2017 via mobile

We have just arrived back from a week here, as a family of five three children ages 18/13/11. Positives are the hotel gardens are very pretty, very clean, and the team of cleaners work all day long keeping everything spotless, even the rooms. Close to the beach a nice little 5 min walk! And beautiful views of the sunset! The bar staff are excellent, helpful and chatty, not matter what nationality you are, their ability to speak so many languages puts us to shame, the animation team was lovely, I don't know where they get their energy from, their shows are really good, and they are fantastic with the children and adults, the all have the ability to speak so many languages it's unreal! Are all just great guys and girls, will miss their happy faces and their amazing dancing! Even got a cd of them to remind us all! Reception could have had more staff as you was stuck behind big queues when wanting to ask just something small ! And then some Made you feel rushed to hurry up with your questions. We paid extra to upgrade although it was expensive and wasn't worth the extra cash I wouldn't recommend it, our room was still old fashioned and didn't have any drinking facilities, which of you forgot to get some water the night before you was stuck thirsty when you woke up, this would help so much especially as we had paid to upgrade! We wanted our room together I had emailed in advance about this as I didn't want the children to be far away! Then when we got to our rooms we was spilt up! This was quickly changed I was very grateful for this. Also In the papers when you check in it says beach towel free, but it's actually 10 Euro each, that's 50 euros for us! I didn't pack five towels and I thought they would be included so had to buy two from reception! Which is a let down, I still don't know why or what I got extra for upgrade! Apart from being on the complex site! Could have saved myself 200 pound! The food was ok, pretty standard for all inclusive, food was cold sometimes. Overall I had a brill time, good activities on offer weather great, I would Recommend this hotel, with those few extra things mentioned I think it would improve the hotel that bit further. Do be prepared that the hotel isn't near anywhere to walk to for shops, the nearest town is about 45 mins walk along the beach, which is a nice walk to be fair. And you have to book the free bus the day before, the gift shop would also benefit from a little extra stock of snacks and drinks, but had the basic needs. So thank you for our stay it was enjoyed by all, and wish you well for next season and maybe return in the future.

Stayed: October 2017, travelled with family
1  Thank katiesummer32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
diradriana, Hotel Manager at Adriana Beach Club Hotel Resort, responded to this reviewResponded 3 November 2017

Dear Customer,
We are pleased to know that you have made the most of your time in our Resort
Thank you very much for your review. we understand their criticisms, they will be a tool that we will use in our improvement process.
Every year we make big investments in the renovation and improvements in our establishment, so during the next winter we will be renovating a lot of rooms.
Thank you so much
Until next time
On behalf of the whole team,
Best regards

Júlio Reis
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 October 2017

Wonderful place right on the beach, a few steps to go down but a long stretch of golden sand and blue sea. The resort is big with lovely maintained gardens,the accommodation is in blocks which are spaced out so you don't free on top of each other, we stayed in the large double which was just up from the beach in block J, it was clean, large with great bathroom and balcony. Cleaned every day with fresh towels.

Room Tip: If you need extra pillows just ask they will bring them to your room
  • Stayed: October 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jet2holidays
Thank D328UEchristopherm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
diradriana, Hotel Manager at Adriana Beach Club Hotel Resort, responded to this reviewResponded 3 November 2017

Dear Customer,
We are pleased to know that you have made the most of your time in our Resort
Thank you very much for your review. we understand their criticisms, they will be a tool that we will use in our improvement process.
Every year we make big investments in the renovation and improvements in our establishment, so during the next winter we will be renovating a lot of rooms.
Thank you so much
Until next time
On behalf of the whole team,
Best regards

Júlio Reis
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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